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Internet-Ink Reviews

4.8 Rating 17,037 Reviews

97 %

of reviewers recommend Internet-Ink

Company Reviews

4.8

Based on 17,037 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet-Ink:

Internet-ink.com are the ink experts. Buy your cheap printer ink cartridges, laser toner cartridges and writing pens from their secure online store. Internet-ink offer fast free delivery with all orders on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon, Parker, Waterman and many more. If you need help or support call 0800 612 0874 or 0115 937 1520 and talk to our printer cartridge experts.

Visit Website

Email:

support@internet-ink.co.uk

Location:

PO Box 475,
Lymington
Hampshire
SO41 1GN

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Internet-Ink 5 star review on 18th March 2021

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

36

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely great service ordered previous day and delivered before 12o'clock next day, can't say enough about them (TOP CLASS) service will be using in the future”

Posted 1 year ago

“In the past I have been able to call you and order over the phone - always quick and simple. Not any more. This time I had to order on the internet. My password was not accepted, so went through the 'forgotten your password link' but then would not accept the new password. Tried several times and was timed out by google. Struggled then to make an order based on the previous item code, which was not recognised. Eventually made order based on printer model no. (NB Must remember this for next time.) Fortunately then somehow your system recognised me from my email address and order was completed. Then struggled with payment. I did not recognise that there were more than one MasterCard options, but eventually by scrolling down the full page, eventually got there. I am not not a savvy internet user, being in my mid 80's . Then when I wanted to print out the invoice I had to print p2 and p3 to capture the full info! Let's have things more user friendly please.. It has taken me well over an hour to get to the end of this process.”

Posted 1 year ago

“Very easy to use and order, fantastic choice of supplies at very good prices, would highly recommend.”

Posted 1 year ago

“I bought three HP compatible colour cartridges in April 2022. When I tried to use them in January 2023 the printer refused to print and rejected the cartridges as being a non-genuine HP product. I raised this with Internet Ink who said they disclaimed liability for cartridge incompatibility with printer firmware. In effect, the problem was mine: either I would have to find a way to reverse previous upgrades to my printer firmware or I would have to throw away my cartridges. Internet Ink provide software to downgrade firmware for PC users, but not those unfortunate customers who own Macs. Instead, Internet Ink referred me to a link to firmware downgrades made available by a user on Reddit. However, if I downloaded from that source I would have to override the built in Mac security software and take the risk of running software damaging my laptop or printer. I would also risk breaking my printer warranty. Internet Ink have recently added a clause in their terms and conditions whereby they disclaim liability for cartridge incompatibility with printer firmware, and they include a slip of paper in the delivery of their products advising customers to turn off automatic firmware upgrades. However, when I bought my cartridges the warnings were less prominent, and the clause in their terms and conditions was not present. Despite this they refused to refund me or supply a replacement. I accept that compatible cartridge suppliers cannot future proof their products when the likes of HP write firmware updates to prevent these cartridges from working. However, the unsuspecting customer needs to be advised of the problem at the time of purchase, and if the supplier refuses to take responsibility this must be made clear at the time of purchase. Neither occurred at the time of purchase. I received very poor customer service from Internet Ink over this purchase when I raised this as a complaint. There is at least one of Internet Ink’s competitors that has a non quibble policy of refunding customers whose cartridges do not work. It is definitely worth shopping around for suppliers who take their contractual responsibilities seriously and treat their customers with respect.”

Posted 1 year ago

“Great, the ink works just as good as the branded ink. Fast delivery and very reasonable price. This is now my go to website to buy printer ink :) Thank you!”

Posted 1 year ago

“Used internet ink regularly which recommended good enough for me outstanding value”

Posted 1 year ago

“i have dealt with internet-ink for many years and find delivery very promt and the compatable inks are very good quality and work well with my canon ps 6050 producing really good quality print and photos”

Posted 1 year ago

“I first started your Company many years ago. Never had a problem, cartridges excellent quality.”

Posted 1 year ago

“Emailed Internet-Ink yesterday pm regarding an apparently faulty cartridge. Received a response within the hour offering a replacement. Replacement arrived today. I fitted it and the printer worked. Wonderful service. Had a similar positive experience a few years back. Clearly, I will continue to use this company for my ink cartridges.”

Posted 1 year ago

“excellent ink, excellent service”

Posted 1 year ago

“As always, a fist class service.”

Posted 1 year ago

“Always excellent, professional and speedy service. Thank you.”

Posted 1 year ago

“Great service, great price, great ink thanks Internet Ink”

Posted 1 year ago

“I have never bought from anyone else never had a problem except I have always ordered by phone”

Posted 1 year ago

“I have bought from this company before and have found excellent service. I have never had to complain or return goods, they have been happy to answer any queries.”

Posted 1 year ago

“This review is about the ordering process- I have just ordered I am a member of WHICH and your company are top of which recommendations So that is why I used them. I did not notice WHICH recommendation on your website (which is slightly worrying. ) The product detail eg Epsom cartridge reference , prices ,ordering process cleat terms and conditions and payment process using phone app were excellent.. So very pleased so far . I will write another review when I receive the ink”

Posted 1 year ago

“Brilliant service and prices. Simple website to order exactly what I want.”

Posted 1 year ago

“Excellent company. Have used others but changed to Internet-Ink many years ago and will never change. Quality products and service second to none. Really express delivery, every time.”

Posted 1 year ago

“Easy to order - quick delivery and a good price”

Posted 1 year ago

“Immediate service and a VERY competitive price! Never any trouble with my printer. I have saved ££££s over the years!”

Posted 1 year ago

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Internet-Ink is rated 4.8 based on 17,037 reviews