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Internet-Ink Reviews

4.8 Rating 17,036 Reviews

97 %

of reviewers recommend Internet-Ink

Company Reviews

4.8

Based on 17,036 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet-Ink:

Internet-ink.com are the ink experts. Buy your cheap printer ink cartridges, laser toner cartridges and writing pens from their secure online store. Internet-ink offer fast free delivery with all orders on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon, Parker, Waterman and many more. If you need help or support call 0800 612 0874 or 0115 937 1520 and talk to our printer cartridge experts.

Visit Website

Email:

support@internet-ink.co.uk

Location:

PO Box 475,
Lymington
Hampshire
SO41 1GN

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Internet-Ink 5 star review on 18th March 2021

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not use the ink as quality was poor. Ended buying more ink from elsewhere which cost me even more.”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding this issue. All of our cartridges are covered by our 12 months warranty. Please call our support team on 0800 6120874 between 8.30am and 5pm Monday to Friday, excluding bank holidays to discuss this matter further. Kind regards Internet-ink

Posted 6 years ago

“The computer does not like the quality of ink. The inks cause the nozzles to clog.”

Posted 6 years ago

Thank you for taking the time to leave a review. All of our cartridges are covered by our 12 months warranty. Please call our support team on 0800 6120874 between 8.30am and 5pm Monday to Friday, excluding bank holidays to discuss this matter further. Kind regards Internet-ink

Posted 6 years ago

“Ink worked with the printer for a very short period of time. Printer then recognised them as non genuine and would not work. Replaced with real ink and no problems. Wouldn't use again.”

Posted 7 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with this order. All of our cartridges are covered by our 12 month warranty and if contacted and unable to resolve any issues a full refund will be issued. In most cases a simple reset is all that is required to get compatible cartridges working. Our support team are available to resolve any issues Monday to Friday (excluding bank holidays) between 8.30am & 5pm on 0800 612 0874 Kind regards Internet-Ink

Posted 7 years ago

“Computer information that ink tank half full. Ink only lasted half as long as normal”

Posted 7 years ago

Thank you for taking the time to leave a review. Our records show that you didn't contact our support team regarding any problems. A simple reset would have resolved this issue. All of our cartridges are covered by our 12 month warranty and our customer support team are on hand Monday to Friday (excluding bank holidays) between 8.30 & 5pm. Please call a member of our team on 0800 6120874. Kind regards Internet-Ink

Posted 7 years ago

“I found printing with the non brand ink cartridges a real bind because the printer is designed to talk to its own pricey brand of cartridge. There are workarounds, but overall I want convenience. Low score has more to do with that than print quality. Pity. If you don't mind that aspect then the savings will be OK for you.”

Posted 7 years ago

Thank you for taking the time to leave a review. The Canon compatible inks are very good compatibles with very few issues. If you get an error message the reset just involves holding down a button for a few seconds and printing continues. Our support team are on hand between 8.30am and 5pm Monday to Friday on 0800 612 0874 to discuss any issues you might have. Kind regards Internet-Ink

Posted 7 years ago

“The last two lots of ink I have had from you were ok except for the magenta which has given me problems on both occasions”

Posted 7 years ago

Thank you for taking time to leave a review. All of our cartridges are covered by our 12 months warranty. If having issues please call our support team with details of the issue. Our lines are open Monday to Friday between 8.30am to 5pm. Kind regards Internet-Ink

Posted 7 years ago

“Since you hav e stopped your discount offers, the real inks are cheaper on eBay After many years as a customer you have lost me”

Posted 7 years ago

“I recently had 2 twin packs and 2 single black cartridges. the first of each stopped printing when half empty. The second would not be accepted by the printer despite following instructions several times. I had urgent work to print so had to buy another printer. I still have unused cartridges.”

Posted 7 years ago

“Well, seeing as you ask. I used Internet Ink for many years but then found that your web site did not recognise the password which you had given me and it was so annoying that I have gone elsewhere.”

Posted 7 years ago

Thank you for taking the time to leave a review. You are able to request a new password through our site or contact our customer support who could have done this for you. Our records show that we were not contacted regarding this. Kind regards Internet-Ink

Posted 7 years ago

“I spent extra on same day delivery 11am yesterday. It doesn't work. Please send me a refund.”

Posted 7 years ago

Thank you for taking the time to leave a review. I have checked your order and you paid 99p extra for same day dispatch. Your order was placed on the 10th of February and we shipped it on the 10th of February, so it was given priority. Once shipped we have no further control over the package, we are totally in the hands of Royal Mail. We do not offer a same day delivery service. If you wish to discuss this further please call our support team on 0800 6120874. Kind regards Internet-Ink

Posted 7 years ago

“For the second time I have purchased from this company, cartridges that do not work. See little point in using them again. Last purchase was 3 Dell series 10 refills. Only one worked and on installation showed only 25% of capacity. This time it was Epson refills, have had to use 2 reds, neither of which has worked”

Posted 7 years ago

Thank you for taking the time to leave a review. All of our cartridges carry a 12 month warranty and sometimes a little reset is all that is needed to get the cartridges working. Please contact our support team on support@internet-ink.co.uk and outline the details of the issue and a member of our support team will get back to you. Kind regards Internet-ink

Posted 7 years ago

“bought two different ink cartridges for two different epsom printer one model ink cartridge ok & another not ok shows run out of ink after only printing approx 5 pages. I emailed customer support who suggest doing various thing to the printer to resolve the issue but none worked. I was told by a subsequent email that a replacement would be send out & was told to retain the cartridges. then I had another email to say to say that the previous email was intended for another customer & i should return this fault cartridges to you at MY COST & they would be tested & if found faulty would reimburse the or replace the cartridges. POOR CUSTOMER SERVICE as i waited for a replacement cartridges & then told that the email was not intended for me as it was for someone else besides it is not cost effective to return cartridge to you for me.”

Posted 7 years ago

Good Afternoon, I am sorry to hear you feel customer service you have received is poor. Please note that you have been given a Freepost address, therefore returning the cartridges is question is not going to cost you anything other than your time. You've been asked to return your cartridges as it is extremely unusual for all 4 cartridges to show they are empty, therefore we would like to test them first prior to releasing any further replacements. This is clearly stated in our Terms & Conditions.

Posted 7 years ago

“inks,especially the coloured ones,are just not a rich full colour.they are inferior to the original ones produced by Cannon.i will only be buying original inks from now on.”

Posted 7 years ago

Thank you for taking the time to leave a review. All of our compatible inks have a 12 month warranty and any issues can be reported to our support team Monday to Friday between 8.30am and 5pm on 0800 612 0874. Kind regards Internet-Ink

Posted 7 years ago

“For the second time the cyan toner ran out after 1/2 a team of paper. A blue band at the top of the first page everything else gray scale. The last time this happened you told me it was 90% saturation - this is obviiusly not true. I can't be bothered to argue with you again ( you sent the wrong toner twice ( fits but not for my printer )) so I'm going to try a new supplier.”

Posted 7 years ago

“Two of the ink cassettes leaked when installed in my printer”

Posted 7 years ago

“they dont fit my printer... or I have I ordered wrong.?”

Posted 7 years ago

Dear Mrs Hegarty Thank you for taking time to leave a review. We are unable to comment on your review as we do not know what printer model you have. All of our cartridges have a 12 month warranty, so if you can call our customer support team on 0800 612 0874 we can look into this further and resolve your issue. Kind regards Internet-Ink

Posted 7 years ago

“THE COMPATIBLE INKS i BOUGHT WOULD NOT WORK IN A EPSON 435 AS THEY CLAIMED AND WHEN I CONTACTED THEM ON THIS PROBLEM I WAS JUST FOBBED OFF WITH THE QUOTE THAT THEY SHOULD HAVE WORKED AND HAD I FITTED THEM PROPERLY. THE PROBLEM I HAVE SINCE FOUND IS THAT EPSON HAS MADE IT IMPOSSIBLE TO FIT COMPATIBLE INKS.”

Posted 7 years ago

Thank you for your review. You were advised of the simple reset to try with these cartridges to get them working. The chips for the XP-435 have been updated recently to and should work in your printer. If you have accepted an update from Epson sometimes you may have trouble using the cartridges. As all our cartridges are guaranteed for 1 year from purchase, we would be pleased to help you out with a refund and upgrade to originals should you wish. 99% of the time the reset works with these cartridges as we test them before they are shipped. Please contact the customer support team, who would be happy to help.

Posted 7 years ago

“The performance of those loaded so far has been very variable. The first Yellow stopped working while the reservoir was still almost full; the second Yellow did better but the reservoir was still one third full when it gave up. The first black worked until empty. The second black is working well and seems to have lasted a long time but when first opened it appeared to have been overfilled because ink spilt out and stained the carpet. The single Magenta loaded so far is is still working well. I have not yet loaded a Cyan cartridge.”

Posted 7 years ago

“Nothing, your stars input screen is not very stable. I was going to press each star until I got to 5 but it obviously doesn't work like that.”

Posted 7 years ago

“Ink started ok, I can see plenty of ink in cartridge but it just wont come out on paper.”

Posted 7 years ago

Dear Mr Bodie Thank you for taking the time to leave a review. All of our cartridges have a 12 month warranty. Please call our support team on 0800 612 0874 Monday to Friday between 8.30am & 5pm for any assistance. Kind regards Internet-Ink

Posted 7 years ago

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Internet-Ink is rated 4.8 based on 17,036 reviews