Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Internet-Ink Reviews

4.8 Rating 17,036 Reviews

97 %

of reviewers recommend Internet-Ink

Company Reviews

4.8

Based on 17,036 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet-Ink:

Internet-ink.com are the ink experts. Buy your cheap printer ink cartridges, laser toner cartridges and writing pens from their secure online store. Internet-ink offer fast free delivery with all orders on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon, Parker, Waterman and many more. If you need help or support call 0800 612 0874 or 0115 937 1520 and talk to our printer cartridge experts.

Visit Website

Email:

support@internet-ink.co.uk

Location:

PO Box 475,
Lymington
Hampshire
SO41 1GN

Write Your review

Tell us how Internet-Ink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet-Ink 5 star review on 18th March 2021

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lousy.”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with this order. All of our cartridges are covered by our 12 months warranty. Our support team are available to assist with any issues on 0800 612 0874 Monday to Friday between 8.30am and 5pm excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

“The ink very poor ,not colour”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with these inks. Please call our customer support team on 0800 6120874 who will be happy to help with any issues. Our offices are open Monday to Friday from 8.30am to 5pm, excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

“Put both into the printer, kept showing empty, followed the instructions on the piece of paper, printer wouldn't work. Went out and bought Cannon originals put them in the printer, worked straight away. they were dearer but they worked!!!!”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with these inks. All of our cartridges are covered by our 12 month warranty. Please call our customer support team on 0800 6120874 who will be happy to help with any issues. Our offices are open Monday to Friday from 8.30am to 5pm, excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

“Toner "welded" paper to roller. Although I tried to remove it carefully, the roller is badly damaged. I won't be using these cheap cartridges again as it has cost me a fairly new printer.”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with these inks. All of our cartridges are covered by our 12 month warranty. Please call our customer support team on 0800 6120874 who will be happy to help with any issues. Our offices are open Monday to Friday from 8.30am to 5pm, excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

“Do not buy from this company.Ordered Canon 521 original in Canon box as shown on website, supplied out of box, therefore integrity of ink compromised, verified by Canon. N.B. Canon box states temperature protection -30C-+40C. Trading standards job. Offered to re-supply correctly as 'a good will gesture', me paying p&p.also requesting me to print off a returns label, only problem, no ink !”

Posted 6 years ago

As given in our T’s & C’s cartridges are supplied without boxes to enable us to offer customers free postage, however, it also states that should you wish to have them in the packaging, to email the support team and we will post them boxed. We have offered to replace the cartridges in the packing for you as you did not read the T’s and C’s but request you pay the return postage as the cartridges are not faulty. As explained to you by our General Manager if the cartridges are kept out of direct sunlight there is no compromise to the cartridges life, they are still in a sealed pack. When we sent you the email with the returns form, you contacted our support team to inform us you could not print it off, you were given the RMA over the phone to return them. Kind regards Internet-Ink

Posted 6 years ago

“3 days from when I ordered the products to when you started to deliver! Shocking”

Posted 6 years ago

“The inks did not work in my printer because a contact was missing on the cartridges”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that you have not been in contact with us regarding an issue. All of our cartridges are covered by our 12 months warranty. Please call our support team on 0800 612 0874 to discuss this matter further. Our lines are open Monday to Friday between 8.30am & 5pm. Kind regards Internet-Ink

Posted 6 years ago

“The ink came out of the cartridge.”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that you have not been in contact with us regarding an issue. All of our cartridges are covered by our 12 months warranty. Please call our support team on 0800 612 0874 to discuss this matter further. Our lines are open Monday to Friday between 8.30am & 5pm. Kind regards Internet-Ink

Posted 6 years ago

“This comparable ink just wouldn't work in my printer,”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that you have not been in contact with us regarding this issue. All of our cartridges are covered by our 12 month warranty. Sometimes with compatible ink cartridges, all that is required is a simple reset. Please call our support team on 0800 612 0874 who will be available to advise further. Our lines are open Monday to Friday between 8.30am and 5pm. Kind regards Internet-ink

Posted 6 years ago

“I ordered a multi pack which was supposed to contain 2 of each colour and 4 black cartridges. What I get is 3 of each colour and 1 black. This is not the first time this has happened with them, and as such I made sure to look very carefully at the description, image and price the second time around. Still I get the wrong set of inks delivered to me. I order an additional 2 black ink cartridges to make up for the hiccup. This order however has been canceled by internet-ink because they didn't agree with my previous rating of their services. Use at your own risk.”

Posted 6 years ago

Thank you for taking the time to leave a review. We have checked the details of your order and as it was placed using Paypal this confirms that you placed the order online yourself and selected the colour mixed pack. Your second order was cancelled due to the abusive language aimed at our staff. Kind regards Internet-In

Posted 6 years ago

“Printer would not recognise the cartridge. Kept saying it was faulty. Had to throw it away.”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we were not contacted regarding this issue. All of our cartridges are covered by our money back warranty. A simple reset is all that is required if you get an error message. Our support team are available Monday to Friday between 8.30am & 5pm on 0800 6120874 to assist with problems. Kind regards Internet-Ink

Posted 6 years ago

“Cartridge didn't work. Rubbish quality”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with this order. All of our cartridges are covered by our 12 months warranty. Quite often all that is needed to get compatible cartridges working in your printer is a simple reset which can be sorted with a quick telephone call to our support team. If you wish to discuss this further, please call a member of our support team on 0800 6120874 Our office hours are 8.30am to 5pm Monday to Friday. Kind regards Internet-Ink

Posted 6 years ago

“We have ordered from the company for many years. We changed printers recently and our existing inks were no longer suitable-the company refused to take them back as part payment for new inks even though they were brand new in the original packaging. Their loss; we now have a new supplier with better pricing and WAAAYYYYYY better customer service”

Posted 6 years ago

Thank you for taking the time to leave a review. I have checked the details of the order and can confirm that even though the cartridges were unused and in their original packaging they were still well out of the 6 month period for return. As ink cartridges have a shelf like it wouldn't be possible to sell them on to another customer. Kind regards Internet-Ink

Posted 6 years ago

“Horrific Product... complete waste of time & money due to extensive internal damage caused to a costly 'all-in-one' printer by cheap & nasty leaking ink cartridges! ... Yet another lesson in 'You get what you pay for' ... DO NOT BUY!!!”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding this issue, however, compatible ink cartridges can't damage a printer it is highly likely that the issue is the waste ink pads located in the bottom of the printer which can overflow. Kind regards Internet-Ink

Posted 6 years ago

“did not work”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have tried contacting you to find out what the error message is but haven't had a response. We can resolve the issues but need to know the exact error message to be of further assistance. All of our cartridges carry a 12 month warranty. Kind regards Internet-ink

Posted 6 years ago

“My printer did not recognise the cartridges, waste of money that hit the bin”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding this issue. If cartridges are not recognised a simple reset will resolve this. All of our cartridges are covered by our 12 months warranty. Please call our support team on 0800 6120874 between 8.30am and 5pm Monday to Friday, excluding bank holidays to discuss this matter further. Kind regards Internet-ink

Posted 6 years ago

“The cartridges came on time, and the black cartridge was correct. But on the Dell printer, the black cartridge is bigger than the others and so the others cannot be put in position. So the printer remains unusable.”

Posted 6 years ago

Thank you for taking the time to leave a review. All of our cartridges are covered by a 12 month warranty. Our records show no contact regarding this issue. Please call our support team on 0800 612 0874 between the hours of 8.30am and 5pm Monday to Friday to resolve this issue. Kind regards Internet-Ink

Posted 6 years ago

“I ordered the ink, which I needed reasonably urgently, on 19 April. Today is 1 May and I still have not received anything, even though it was allegedly shipped on 20 April. Not good enough I'm afraid.”

Posted 6 years ago

Thank you for taking the time to leave a review. Unfortunately once shipped we are totally in the hands of Royal Mail as to when the package is delivered. As stated in our terms and conditions Royal Mail will not treat a package as lost in post until 10 working days have passed. Kind regards Internet-Ink

Posted 6 years ago

“I bought black inks for two different printers and in both cases they failed to work. So, I had to buy the printers own inks and straight away they worked.”

Posted 7 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with this order. All of our cartridges are covered by our 12 month warranty and if contacted and unable to resolve any issues a full refund will be issued. In most cases a simple reset is all that is required to get compatible cartridges working. Our support team are available to resolve any issues Monday to Friday (excluding bank holidays) between 8.30am & 5pm on 0800 612 0874 Kind regards Internet-Ink

Posted 7 years ago

“ink works dreadfully with our epson printer, lines everywhere, colour poor quality, had to go back to epson genuine ink at £46 a pack, but at least it works, will never buy again, waste of £13”

Posted 7 years ago

Thank you for taking the time to leave a review. Our records show that you haven't been in contact with us regarding these issues. All of our cartridges are covered by a 12 month warranty and quite often all that is needed to get compatible inks working in your printer is a simple reset. Please call our support team on 0800 6120874 between 8.30am and 5pm to discuss this matter further. Kind regards Internet-Ink

Posted 7 years ago

«
1
...
2
3
4
5
6
»

Internet-Ink is rated 4.8 based on 17,036 reviews