International Friends Reviews

Name: International Friends
Address: Kent Innovation Centre, Millennium Way, Broadstairs, Kent
Rating: 4.78

4.8 Rating 1,767 Reviews

97 %

of reviewers recommend International Friends

Company Reviews

Metrics

4.8

Based on 1,767 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

"Amber our tour guide was phenomenal.\r\nWe visited Cogges Farm and Highclere Castle. She went above and beyond to make our day fun and interesting.\r\n"

International Friends 5 star review on 13th September 2023

Valerie G

"There were six of us women on a trip to London who wanted to see Highclere Castle, without having to drive. I happened upon International Friends who advised me that not only did they make that trip, there was a special small group tour day at Highclere that week. Our guide Tony, who was remarkable by the way, picked us up at our hotel at 8:00 and drove us to Highclere, regaling us with his Irish humor all the way. There were only about 60 people in total at the castle that day so we could take our time seeing the castle and the grounds, having our included tea, and shopping at the gift store. We even met Lady Carnarvon! Tony then gave us options for the rest of our day, and we chose to go to Bampton and then drive through other Cotswold towns before returning to London. We could not have been more pleased with our day. Our van was clean and comfortable and Tony was an excellent driver. He answered every question we sent his way on anything from politics to history to current events with a twinkle in his eye. He clearly enjoys his job! The cost of our day divided by the six of us was negligible and we felt it was a great value. We can't wait for our next trip with International Friends!"

International Friends 5 star review on 26th June 2023

Kelly G

"We hired International Friends on 2 occasions. First was a hotel in London to port in Southampton. They were on time and we ended up with a private car and driver. We arrived ahead of schedule. Second trip was the return from Southampton to London Heathrow Airport, which included stops @ Salisbury Cathedral, Stonehenge and Windsor Castle. Again the driver was early and did an outstanding job of explaining the various sites with history. Drop off at hotel was flawless. Highly recommend this company "

International Friends 5 star review on 14th October 2019

Mr Wayne S

"Wonderful experience with a great driver and experienced guide! Perfectly timed and relaxing."

International Friends 5 star review on 13th August 2019

Mrs Jennifer B

"It was a great tour. We had a fantastic guide, very knowledgeable. Would definitely book again with this company. "

Anonymous

Anonymous // 01/01/2019

Return to All Reviews

Valerie G

Verified Buyer

Show Details

“Amber our tour guide was phenomenal. We visited Cogges Farm and Highclere Castle. She went above and beyond to make our day fun and interesting.”

Helpful Report

Kelly G

Verified Buyer

Show Details

“There were six of us women on a trip to London who wanted to see Highclere Castle, without having to drive. I happened upon International Friends who advised me that not only did they make that trip, there was a special small group tour day at Highclere that week. Our guide Tony, who was remarkable by the way, picked us up at our hotel at 8:00 and drove us to Highclere, regaling us with his Irish humor all the way. There were only about 60 people in total at the castle that day so we could take our time seeing the castle and the grounds, having our included tea, and shopping at the gift store. We even met Lady Carnarvon! Tony then gave us options for the rest of our day, and we chose to go to Bampton and then drive through other Cotswold towns before returning to London. We could not have been more pleased with our day. Our van was clean and comfortable and Tony was an excellent driver. He answered every question we sent his way on anything from politics to history to current events with a twinkle in his eye. He clearly enjoys his job! The cost of our day divided by the six of us was negligible and we felt it was a great value. We can't wait for our next trip with International Friends!”

Helpful Report

Mrs Jennifer B

Verified Buyer

Show Details

“Wonderful experience with a great driver and experienced guide! Perfectly timed and relaxing.”

Helpful Report

Verified Buyer

Anonymous

Verified Buyer

Show Details

“It was a great tour. We had a fantastic guide, very knowledgeable. Would definitely book again with this company.”

Helpful Report

Mr Gregory B

Verified Buyer

Show Details

“"Long lines and chaos but worth it in the end" would be a decent summary. The disembarkation process at the Southampton cruise port was a nightmare. Nobody knew where to go, took two hours standing around. Apparently every single bus was sent to Stonehenge at the same time because the line waiting for the official bus to ride up to Stonehenge was literally an hour long. When we left, there was no line. Maybe space that out a bit guys? That said, the sights themselves were breathtaking and our tour guide Steve was delightful. Our driver Neil was fantastic navigating the tiny streets of central London with the giant coach. The scheduling and planning of the hotel drop-offs could use some work, Neil and Steve had to figure it out on the fly where all of the drop-offs were and the best way to get between them. Overall, a lovely time, but the back-office planning could be better.”

International Friends 4 star review on 1st July 2019

Helpful Report

Mrs Sue J

Verified Buyer

Show Details

“Great guide and made it to many must-see spots. Also recommended a great town to stay in.”

International Friends 5 star review on 7th June 2019

Helpful Report

Dr Kathleen S

Verified Buyer

Show Details

“Excellent guides, really well-informed, charming, kind, and humorous. I also love the company’s offerings of smaller groups & smaller vehicles. We’ve done two day trips out of London: (1) Stonehenge, Glastonbury & Avebury; and (2) Oxford, Cotswolds & Stratford-on-Avon. Will definitely look for another whenever we get to London.”

Helpful Report

Mr William W

Verified Buyer

Show Details

“We did the Downton Abbey tour. Very satisfying day.”

International Friends 4 star review on 2nd May 2019

Helpful Report

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Oz, my travel guide, was a wealth of information! The tour was fantastic if not a bit rushed with trying to visit three historical sites in one day. I loved it, even if I didn’t find Arthur!”

International Friends 5 star review on 28th March 2019

Helpful Report

Mr John D

Verified Buyer

Show Details

“Took the Stonehenge Tour from our hotel near Heathrow Airport on the way to board the cruise ship at Southampton. Prompt pickup, good, quick, food and toilet stops along the way, amazing tour and scenery. Definitely glad we signed up for it. Another bit of travel advice, give yourself an extra day to get over jet lag before your trip begins.”

International Friends 5 star review on 26th March 2019

Helpful Report

Mr IVAN S

Verified Buyer

Show Details

“We are grateful for the impeccable professionalism and organization done by Andrew. We had a wonderful experience in Paris!”

International Friends 5 star review on 26th February 2019

Helpful Report

Miss Katie R

Verified Buyer

Show Details

“International Friends was a wonderful tour group. My friend and I accidentally missed the first train, but fortunately ran into Anya, the kindest and most helpful Internal Friends employee!! We owe our entire great experience to her because she helped us meet up with the tour group! We are so grateful to her. The tour and our guide were both wonderful, as well. Ireland is beautiful, and we are glad we got to explore it by going on this tour. The Cliffs of Moher were truly life changing. I would recommend this trip for anyone looking to explore Ireland, especially first-time visitors.”

International Friends 5 star review on 9th February 2019

Helpful Report

Mr Brian O

Verified Buyer

Show Details

“We joined the group for a day’s trip to Stonehenge, Bath and Windsor in Dec 2018. It’s a fairly small group tour and we set from from Great Russell Street. Paul was our driver for the day while David was our guide. They were both very helpful during the trip and made sure that we were all well taken care of. David had deep knowledge of the sites which we had visited and both went out of the way to make sure that we were able to experience as much as the location had to offer. Small tour groups like this is the best way to explore these small towns at the outskirts of London. Highly recommended 😊👍”

International Friends 5 star review on 16th December 2018

Helpful Report

Ms H

Verified Buyer

Show Details

“Amazing trip to Lacock and Bath!”

International Friends 5 star review on 4th December 2018

Helpful Report

Miss Ziyu L

Verified Buyer

Show Details

“The trip to Bath was really good. Thanks to the staff of International Friends! I am looking forward to the next trip.”

Helpful Report

Ms C

Verified Buyer

Show Details

“I have had great experiences with International friends. In the past I have had Andrew for a tour guide. Andrew is a passionate and patient guide, very knowledgable and entertaining. Last week we went to Stonehenge, Glastonbury and Avebury with Tony, who made sure we were able to squeeze in all the things we wanted to see in a short time. It would be great to make this tour a bit longer in Glastonbury, as there is so much to see there. On the Harry Potter tour, our guide was Peter, he was quite personable and accommodating as well. We enjoyed all of our tours with no problems. Thank you for making our trip memorable!”

International Friends 5 star review on 1st December 2018

Helpful Report

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Our tour guide José was fantastic! He really made the trip a wonderful experience. He was funny and knowledgeable. We learned so much about London and the surrounding areas. Windsor Castle, Stonehenge, and Bath were unforgettable. Stonehenge was my favorite. My wife mentioned that it might have been a long day if it weren't for Josés' humor. He kept us entertained. The bus had leather seats and was in excellent condition. We were dropped off in the perfect locations each time and given guidebooks and advice. At the end of the day, José went the extra length to drop us off safely at our hotel. He didn't have to do that, but he's a true professional. Thanks, International Friends!”

International Friends 5 star review on 8th November 2018

Helpful Report

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Great tour. Oxford was lovely, jus enough time to roam ard a little and enjoy lunch. Managed to check out Westgate shopping mall too! And the Harry potter tour was amazing- even tho im not a great fan! The sheer work behind the movies is just so incredible and amazing it will really impress you! Coach ride was nice and comfortable. Our tour guide Rob was helpful and friendly.”

Helpful Report

Ms F

Verified Buyer

Show Details

“Our guide Rob was very helpful, kind and fun. Everything ran very smoothly with no problems. The activities were great and there was also plenty of free time. I’d book with International Friends again.”

International Friends 4 star review on 24th October 2018

Helpful Report

Mr Randolph W

Verified Buyer

Show Details

“Our tour guide, Katie, was a true gem. Personable and extremely knowledgeable, she made the tour of Stonehenge, Bath and Windsor both fun and informative. I would book with this company again in an instant, particularly if Katie were on the mic and Paul at the wheel. A really terrific experience in every way!”

International Friends 5 star review on 13th October 2018

Helpful Report

Ms P

Verified Buyer

Show Details

“The tour guide was friendly and helpful. I enjoyed the day trip to Highclere Castle Event. The only thing we didn’t receive was a ticket for the castle tour... so there was some confusion there-our group was able to get in. The tour without it. Was able to get a drop off closer to my accommodation instead of train station so I appreciated that.”

International Friends 4 star review on 29th September 2018

Helpful Report

Mr Ranjit T

Verified Buyer

Show Details

“The journey from Edinburgh to Highlands was a beautiful experience. The stories that Peter told us about tribal infighting were entertaining and educational. The ballads he played were touching and heart rendering as they were based on reality. The lake cruise was enjoyable but we could not spot the monster, as expected. The highpoint was visit to the distillery - Wish they could have made more pitstops on the way to the highlands. On the whole a good trip. Thanks to all who organised.”

International Friends 4 star review on 25th September 2018

Helpful Report

Mr Raymond J

Verified Buyer

Show Details

“Nice way to end a cruise when you are heading to London afterwards. Dropped off right at our hotel after a visit to three great sites. The Tour guide on the bus provided much interesting historical information along the way as well as leading us to the sites. Saved us from arranging these visits from London.”

International Friends 5 star review on 19th September 2018

Helpful Report

Mr Thomas D

Verified Buyer

Show Details

“Going on the minivan was a real treat for a change. I wish we had David as a tour guide for every excursion we took during our time in the UK, Norway and Iceland. Well done!!!”

Helpful Report

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Very good tour manager and knowledgeable local guide. Accommodation was clean and comfortable but it would be better if the traveling group were accommodated in the same B&B or close by. As the group scattered and heavy traffic, it was an anxious journey to catch our return train which would be avoided if the group could be accommodated closer to each other. The incorrect communication of returning train schedule meant we did not have our allocated seats and had to rushed around the train to look for vacant seats or stand for the 4-5 hour journey. The booking form to select a twin share room was deceptive as I booked for 2 passengers to share a twin room, I assumed that when I ticked the booking box for 1 twin share, it was for number of twin rooms required not number of persons.”

International Friends 3 star review on 5th August 2018

Helpful Report

Good morning, Thank you for taking the time to write a review. I was glad to hear you enjoyed the guiding that was included as part of your tour. We provide a range of different accommodations as part of this tour, from 2* traditional guest houses, to 5* hotels. As such, it is not possible to accommodate all of these options under one roof, although we understand that it would be more convenient for all involved if this was possible! I do apologise for any confusion but I have checked and can confirm that all of the upgrade prices on our website are clearly listed as a 'per person' upgrade. I have attached a screenshot of our booking page to highlight this. I also do apologise for the inconvenience you experienced during the train journey back to London. We have investigated this matter, and we can confirm that the team at Virgin East Coast had mistakenly booked us onto a different service and not informed us of this, which did mean the group had to board another train and as such, the seat reservations were void. We are very sorry for this and have instructed the train company to ensure that we get allocated the same service each weekend in the future. Once again thank you for taking the time to write a review - I do hope my reply has helped to clarify a few of the points you have made. Kind regards, International Friends

International Friends is rated 4.8 based on 1,767 reviews