Interflora.ie Reviews

Name: Interflora.ie
Rating: 4.54

4.5 Rating 1,645 Reviews

88 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Interflora.ie 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor quality - the flowers didn't look nice- they looked like they were passed their best - and I was a bit embarrassed as they were for a funeral. Very poor - lack of quality for the price. Never again will I purchases from Interflora.”

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Posted 1 day ago

Hi, This is very disappointing to hear. If you would like me to look into this further for you. please head to https://www.interflora.co.uk/page/contact with your order number and a brief description and we will be back in touch. Kind Regards Julia

Posted 1 day ago

“I recently had the unfortunate experience of using Intrafloral's flower service not once, but twice, and both times left me thoroughly disappointed. Despite paying what I considered a hefty sum, the quality of the flowers fell far short of expectations. To make matters worse, when I reached out to their customer service for assistance, I was met with unhelpful responses and little to no effort to rectify the situation. Based on my encounters, I cannot in good conscience recommend Intrafloral to anyone seeking an online flower service. The lack of attention to detail and the dismissive attitude of their customer service team left me baffled and frustrated. As a result, I have decided to take my business elsewhere and will not be utilizing their services again. If you're in need of a reliable and satisfactory flower service, I strongly encourage you to explore other options beyond Intrafloral. It's clear that there are better sources available for ordering flowers online, and I would hate for anyone else to experience the same disappointment that I did.”

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Posted 1 week ago

Hi, Sammy, I am sorry this has happened. If you would like me to look into this further for you, please contact us via our website - https://www.interflora.co.uk/page/contact with your order numbers and an brief description and we will be back in touch. Many thanks Julia

Posted 1 day ago

“I was completely embarrassed when I saw what was actually delivered to my mum for her birthday. Instead a Large size ( 64 euro) of a pretty pink and red roses and carnitions, she got 3 pink roses ( leaves looking wilted~not fesh at all) and 3 carnations with a big bunch of green leaves aorund to make it look bigger. Really disappointed and embarrassing situation!! I will never use your service again!”

Helpful Report

Posted 2 weeks ago

Hi JSG, This is very disappointing, please contact us if you would like us to look into this for you, email us with your order details or you can contact us via live chat. Email us at hello@interflora.co.uk Best regards Michelle

Posted 2 weeks ago

“Interflora cancelled my flower deliver the morning of Valentines day, leaving me with no alternatives nor enough time to order something else. It was extremely disappointing. The flowers were to be delivered to to my grieving mother in the absence of my father. I will not use this company again, and would recommend not using them if you want a reliable service.”

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Posted 2 months ago

Hi, I am so sorry to hear you were disappointed .I have sent an email addressing this. Kind regards Pippa

Posted 2 months ago

“Such bad quality. Would not use ever again. 60e for a shocking bunch of flowers delivered to my mother today”

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Posted 6 months ago

Hi Niamh, I am sorry to hear this, please contact us at Hello@interflora.co.uk so that we can look into this for you. Kind regards Michelle

Posted 6 months ago

“I order flowers for my friend for her birthday while I’m over in Australia. Thinking she would receive the lovely flowers as advertised. When really she recieved a small petty version , not remotely similar . Will not use interflora again”

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Posted 10 months ago

Good afternoon, This is disappointing to hear, please contact us at Hello@interflora.co.uk or via our website live chat, so that we can look into this for you. Best regards Michelle

Posted 10 months ago

“I paid €179 for the flowers plus €16 delivery charged. I ordered the most expensive flowers in your website advertisement but my mother received the wrong flowers. I am very disappointed and furious! I am sorry that I ordered to Interflora.”

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Posted 11 months ago

Good afternoon Criselda, I am very sorry to hear of your experience on this occasion and I can see that you have contacted us directly to resolve this. Best wishes, Valerie

Posted 11 months ago

“Ordered 8.30 am for same day delivery not advised until 2.15 pm:- Marcus, Your Interflora Order Number: IN50234635101 I’m so sorry to advise, but we are unable to deliver your order as requested. Unfortunately, the address provided for delivery is not covered by a local Interflora florist. I have cancelled your order and issued a full refund back to your payment card – this should show in your account within a few days. Please accept my sincere apologies for the disappointment this may cause. If you require further assistance you can contact us by email, or alternatively, you can Live Chat with us by visiting the Contact Us page on our website – www.interflora.co.uk/page/contact. Too late for me to order elsewhere. I was a regular user but will use a local direct florist now. Marcus Chapman”

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Posted 1 year ago

Hi Marcus, I'm really sorry to hear about this. I can see that one of my colleagues has sent you a separate email. Kind Regards Anita

Posted 1 year ago

“Ordered at short notice the night before and flowers were delivered on time next day. The flowers and arrangement were excellent and full marks to the florist.”

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Posted 1 year ago

“A beautiful bouquet delivered on time”

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Posted 1 year ago

“The flowers were almost dried out and very poor quality. They were a gift to my mother on her 80th birthday. I will never use this service again. Very very disappointed as I paid €59 including postage.”

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Posted 1 year ago

Dear Fionnuala, I'm so sorry to hear this. I've sent you a separate email to address this for you. Thank you for taking the time to leave a review. Kind regards, Hayley.

Posted 1 year ago

“Very fast delivery. Recipient was happy with them. It would be nice for the person ordering them to get sent a picture of the flowers”

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Posted 1 year ago

“Came right on time . Perfect gift :)”

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Posted 1 year ago

“No delivery available on the 2nd of january which was the birthday so she got them a day later.i knew this when booked but seems odd .”

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Posted 1 year ago

“Mum loved the flowers - thank you!”

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Posted 1 year ago

Dear David thank you for taking the time to leave a review. Kind regards Pippa

Posted 1 year ago

“Excellent service efficient and of the highest quality. Vivien”

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Posted 1 year ago

“Fabulous flowers fast delivery”

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Posted 1 year ago

“Unfortunately the flowers I ordered with this service didn't arrive. The follow up from the U.K. side was fine but at the end of the day no flowers were delivered in the U.S. so not happy at all.”

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Posted 1 year ago

Hi Tony I understand how upset you must be. I can see that a colleague has been in touch with you regarding this.Kind regards Pippa

Posted 1 year ago

“Very good thanks”

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Posted 1 year ago

“Beautiful bouquet from Slaney Flowers ,Wexford”

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Posted 1 year ago

Interflora.ie is rated 4.5 based on 1,645 reviews