Interflora.ie Reviews

Name: Interflora.ie
Rating: 4.54

4.5 Rating 1,645 Reviews

88 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Interflora.ie 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers weren't as per order”

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Posted 3 years ago

“Did not receive what I paid for”

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Posted 3 years ago

“Flowers very poor more foliage than flowers Delivery excellent”

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Posted 3 years ago

“I ordered flowers to be delivered on mother's day the 22nd they were delivered on the day before on the 21st. I understand they may have had a lot of deliveries but I should not have been charged extra to have them not delivered on the Sunday. Very disappointed as I chose interflora because I thought I could trust the name”

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Posted 4 years ago

“The flowers I received were a different colour to and much smaller than the bunch I selected online. I have used interflora.ie many times before so was really surprised and disappointed by this.”

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Posted 4 years ago

“Hi, Bit disappointed with the service. Ordered flowers for delivery for Saturday 21st March. They didn’t arrive. I should have been contacted. The girl on the phone was not much help at all. She stated that the recipient was phoned but didn’t answer well it’s not like she knew the delivery was coming so why would she answer a number she didn’t know, Again I should have been contacted at that point. I asked could I redirect the flowers to my address she said no. I asked could I collect the flowers from somewhere she said no. I asked could I have the florists number to give further instructions where the house was she said no. Then said to ring tomorrow (Monday) if they still didn’t arrive. Sure that’s absolutely pointless. If they weren’t going to be delivered in time for whatever reason I should have been notified so I could have organized something else in the mean time. I’m really annoyed about this. Can someone contact me to let me know when the flowers will actually arrive.”

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Posted 4 years ago

“Still havent received my order.”

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Posted 4 years ago

“Absolutely disgusted, never came on time, delivered at 11 at night tracking was sayin had been delivered all day,dead flowers wher given, will never use again, advise others not to so disappointed”

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Posted 4 years ago

“My mother received the flowers I sent yesterday. They arrived on time and were a stunning display! My mother was overwhelmed to receive this on an Irish Mother’s Day in the US! Thank you!”

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Posted 4 years ago

“balloon was not delivered”

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Posted 4 years ago

“The flowers my poor elderly mother received are not like what was on line. I'm so upset and disappointed. My mum was happy to receive them. It made her day. But when my dad sent me a pic I was so disappointed. I paid 80 for them including delivery. They do not look like what I ordered I would love my mother to receive the correct delivery please. Thank you Cara”

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Posted 4 years ago

“The flowers received by both my Mother and Nanny looked nothing like the pictures and one was so small i couldn't believe the amount of money we paid for them. I was disappointed that i ordered a watering can for my mother to use later on my brothers memory garden which she has made in his memory. The flowers have not even lasted the amount of time they should have.”

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Posted 4 years ago

“Did not arrive on day. Had to ring a number of times to get flowers delivered”

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Posted 4 years ago

“Really bad experience never again!!!”

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Posted 4 years ago

“The flowers I paid 100 euros for were a disgrace I will be looking for a refund they were for my uncles funeral I was never so annoyed Very few roses more carnations cheapest you can buy ! Interflora contact next ASAP ! Maria Ennis”

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Posted 4 years ago

“I made an order last week for Valentines day for an international delivery, and the order was wrong. I further contacted Interflora by phones and it took us 4 days to solve this issue by getting another order done of what was expected. The second order disappointed just as much as it was even worse than the first incorrect order. This is a very disappointing standard from Interflora as i, as a customer, expect a delivery of what i see on the image. I am very unhappy with this.”

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Posted 4 years ago

“Order not fulfilled correctly, refund given, although girlfriend still pretty angry over empty card”

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Posted 4 years ago

“i was getting the flowers delivered to my girlfriend's job but she called in sick so i ask could the flowers be brought back to shop which is 1min from my girlfriend's job so i could collect them they wouldnt even accommodate me which i thought was terrible. you dont get to speak to anyone from the shop its some call centre your better of sticking with the small family run businesses”

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Posted 4 years ago

“The flowers were not delivered on the specified date, despite me receiving an email to say that they had been .. very embarrassing for me . Flowers were delivered the following day..only because i contacted customer service Poor service to say the least. Regards David Cregan”

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Posted 4 years ago

“I've expected a nice card to be delivered with the flowers but instead the message was printed on a simple paper. And that's not what bothered me. It was the fact that the message was printed badly. A part of text with a size and style and the other part with a smaller size and a different style. It kinda ruined the moment”

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Posted 4 years ago

Interflora.ie is rated 4.5 based on 1,645 reviews