Interflora.ie Reviews

Name: Interflora.ie
Rating: 4.54

4.5 Rating 1,645 Reviews

88 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Interflora.ie 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were horrendous, like something you'd get in a garage for a tenner, certainly not worth 70 quid.”

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Posted 2 years ago

“Flowers did not arrive on time even though had an email stating flowers had been delivered. I had to contact via email and flowers arrived DPD. Not use interflora again.”

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Posted 2 years ago

I'm so sorry a mistake was made with your delivery. An email has been sent to you in response to this. Kind regards, Linda

Posted 2 years ago

“Received wilted flowers after paying €80, ruined the birthday surprise for my elderly mother. After being a loyal customer over many years. No response from customer service.”

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Posted 2 years ago

Thank you for your feedback. I am sorry to hear this and can confirm that an email has been sent to you in response. Kind regards, Linda

Posted 2 years ago

“Ordered an autumn lily bouquet, specifically as my wife doesn't like roses and wanted the autumn colours,... Received a pink bouquet filled with different roses. Awful looking thing. Which was dead in 2 days.”

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Posted 2 years ago

Dear Iain, I'm sorry you were disappointed with the content in your 'florist's choice' bouquet. As our flowers are guaranteed for 7 days I have sent you an email to address that issue. Best wishes, Linda

Posted 2 years ago

“The flowers received were absolutely not worth €50. Nowhere near as nice as picture advertised. Very disappointed.”

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Posted 2 years ago

Hi Shanara, I'm sorry you were disappointed with the flowers. I have sent you an email with our apologies. Best wishes, Linda

Posted 2 years ago

“I sent flowers using your international service on Weds 8th September to date they have not arrived I have been in touch with your customer service personnel Today is 12th Sept flowers still not have arrived I am really very disappointed they were for a special occasion Mary O Callaghan”

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Posted 2 years ago

Hi Mary, sorry to hear about the experience you had. I can see that you have contacted our care team directly regarding this now. Thanks for letting us know. Best wishes Stacey

Posted 2 years ago

“Thank you for such amazing bouquet I bought them for my sister’s 60th birthday and I must say she was extremely delighted with them. I would use inter flora again in the future , thank you again so much”

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Posted 2 years ago

Thank you for your feedback Jennifer, I am glad that she was delighted. Best wishes Michelle

Posted 2 years ago

“Flowers lovely, paid €15 for delivery between 8am and 12pm, flowers came late unfortunately”

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Posted 2 years ago

Hi Sean, I am sorry to hear this. I can confirm I have sent yourself an email. Kind regards, Amy

Posted 2 years ago

“I got no email or text message to say my flowers had arrived”

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Posted 3 years ago

Hi Amy, sorry to hear about this. I can see that my colleague has replied to your email regarding the the issue. Best wishes Stacey

Posted 2 years ago

“Order cancelled. Complimentary bouquet promised by way of apology never materialised. Refunded but second incident of poor service”

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Posted 3 years ago

“I was so disappointed with the appearance of the flowers. I picked a Spring flower Box. The fee was €52 including delivery. The bouquet was very mean looking, very little colour and the white flowers looked like they were dying. I wont use this service again. I'll ring a florist in the location instead.”

Interflora.ie 1 star review on 24th February 2021

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Posted 3 years ago

Hi Aisling, sorry to hear you were disappointed. I have sent you an email regarding the issue you have raised. Thanks for letting us know. Best wishes Stacey

Posted 3 years ago

“Not happy with the flowers, my sister in law had to get back on to the shop that delivered them , very dissatisfied with the service.”

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Posted 3 years ago

“The flowers were very small for the price paid. Very disappointed.”

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Posted 3 years ago

“The vase was missing from the delivery. Very disappointed with the amount of flowers too.”

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Posted 3 years ago

“Hi very disappointed I have sent two emails to your support email and no one has come back to me her a change in an order I want delivered on Nov 4th. Can someone revert to me?????????”

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Posted 3 years ago

“Good morning, on the 23rd I ordered flowers to be delivered as a birthday surprise for my Aunt. The total including delivery was €50 and what she sent me that arrived for her were very disappointing. There was nothing but green stems and leaves covering the whole bouquet, hardly any flowers. For the price of what I paid it just wasn’t good enough. They were meant to be in a pretty gift box, there was no gift box, the flowers were sitting in a canvas material bag then placed into the arbour blooms bag. No attention to detail, nothing. My order number was IN324767257 Vanessa Byrne”

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Posted 3 years ago

“Yous sent an email to the person who was getting the flowers wasn’t much of a surprise”

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Posted 3 years ago

“Not happy at all . Paid 38€ and received roughly 4 flowers and some green Leaves to fill it. (I received the first picture and asked for the second picture)”

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Posted 3 years ago

“Flowers were not delivered on the day requested, as DPD were given the incorrect delivery address by the florist/interflora- no contact number to call and no reply to my email! Very disappointed with the service.”

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Posted 3 years ago

“Flowers were not delivered and no customer service. Everything was closed and no response to email.”

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Posted 3 years ago

Interflora.ie is rated 4.5 based on 1,645 reviews