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Intelligent Insurance Reviews

4.6 Rating 604 Reviews

94 %

of reviewers recommend Intelligent Insurance

Company Reviews

4.6

Based on 604 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Intelligent Insurance:

Intelligent Insurance is dedicated to finding home insurance for typically ‘hard to insure’ properties and circumstances. From unoccupied home insurance to insurance for listed buildings and holiday homes, we'll strive to arrange high-quality, competitively priced home insurance, whatever your property type, condition, usage or personal circumstances.

Visit Website

Phone:

3333111110

Email:

contactus@intelligentinsurance.co.uk

Location:

Intelligent Insurance 4 Lakeside Salisbury Road, ,,
Intelligent Insurance 4 Lakeside Salisbury Road, ,
Dorset
BH24 3PB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worked efficiently by internet chat”

Posted 3 years ago

“Very competitive price. Call centre was very helpful”

Posted 3 years ago

“Managed with some difficulty”

Posted 4 years ago

“I live in a large home with an outbuilding and they were able to provide complete coverage at an affordable price. Thanks.”

Posted 4 years ago

“My policy has only just been taken out and I still await the paperwork, and have no idea how helpful the company will be should I need to make a claim, but the telephone assistant was friendly, informative, easy to understand and sounded reliable, so so far my experience has been good.”

Posted 4 years ago

“Very efficient, sensible help online.”

Posted 4 years ago

“Thorough with the required detail and responsive as necessary.”

Posted 4 years ago

“Very helpful staff who were thorough and polite.”

Posted 4 years ago

“Web site was easy to use and it went through very quickly. My address is slightly incorrect on the paperwork, but I've emailed and haven't heard that this is an issue. All seems great so far...”

Posted 4 years ago

“I don't think anyone can write a worthwhile review about insurance until one has made a claim. The purchasing process was straightforward enough - but, just like the rest of the industry, made painfully slow and boring by the call handler being obliged to read out lengthy and unnecessary scripts (when over half had already been answered online) and try to add additional cover. Gary, with whom I spoke, was at least sympathetic and intelligent, which is rare in the industry but very welcome.”

Posted 4 years ago

“Met my expectations except for the exclusion of flooding which occurred in 1987 before the property and surroundings were upgraded!!!”

Posted 4 years ago

“Very helpful staff who assisted me to understand the policy and get the maximum benefit.”

Posted 4 years ago

“Just taken out insurance everything has gone well so far. So hopefully I will have a long and happy agreement”

Posted 4 years ago

“Bought online and was impressed with the research I carried out on the value and service that was offered by intelligent Insurance v our current supplier and others. Also that insurance was offered on our grade 2 listed building albeit with a £5k excess in the case of heave to the foundations.”

Posted 4 years ago

“So far so good, just taken out insurance and it was quick easy good value!”

Posted 4 years ago

“So far straight forward but just received an email regarding 3rd party direct debit which feels abit not quite right, need to verify it’s legit”

Posted 4 years ago

Thank you for taking the time to leave a review. The email you have received will be in relation to your monthly payment plan which is administered by Premium Credit Limited. If you require any additional support, please get in touch via contactus@intelligentinsurance.co.uk Kind Regards, Chris Wade Quality and Risk Manager

Posted 4 years ago

“Maybe naively and seeing all the positive reviews I opted to take out home insurance with this company. I then realised that they are the broker, it's therefore my interpretation that their job is done once you sign up. You are then left with an insurance underwriter (The one that will actually deal and pay any potential claim) that are likely to have much less positive reviews. Once I realised this five mins after signing up and reading policy document they want £50 to cancel the policy, no cooling off, nothing. THis is something to be VERY aware of. Following an initially negative review on here based on the above (now also edited) I received a call from customer services who spent some time understanding where my issues laid. The gentleman who called was most reasonable, understanding and took onboard my concern which he tried to allay, summarizing that indeed that would where necessary (and I assume where they feel reasonable) will not leave you high and dry but will support you in resolving future matters with the underwriters. I have therefore amended my review, though time will tell and I hope not to need to call on this support.”

Posted 4 years ago

“Bob was most helpful and sorted out our cover at a reasonable price.”

Posted 4 years ago

“Well informed knew products very well”

Posted 4 years ago

“Thank you for saving me my hard earned cash , all done very efficiently . Long may this continue . Thanks”

Posted 4 years ago

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Intelligent Insurance is rated 4.6 based on 604 reviews