Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,175 Reviews

96 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,175 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very detailed and informative questions to ensure we had the correct cover.”

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Posted 2 years ago

“Polite, knowledgeable staff who clearly explained everything I needed to know. Also impressed with how quickly we managed to complete the whole process.”

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Posted 2 years ago

“Was very polite and responsive”

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Posted 2 years ago

“Well the premiums may well have shot up but the service is as good as ever. Very helpful lady answered all my questions and looked at various ways of reducing the bill. We finally came up with a good plan.”

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Posted 2 years ago

“Straightforward”

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Posted 2 years ago

“Good information and my questions were answered. The agent explained everything well and phoned me back quickly.”

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Posted 2 years ago

“The chat with the sales team was very friendly but trying to access the information was very confusing”

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Posted 2 years ago

“The young man who took my call was very patient and efficient and rang back when he said he would.”

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Posted 2 years ago

“I ‘m waiting fir the richt number”

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Posted 2 years ago

“Apart from the payment section I found the administration experience good.”

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Posted 2 years ago

“After a couple of false starts, Julian phoned me at the arranged time, explained the policy and answered my questions and I was happy to purchase static caravan insurance from him.”

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Posted 2 years ago

“It took from early afternoon on Friday to Tuesday morning before the insurance for our apartment was approved. It was a stressful few days for us because we completed on the apartment on Friday. I had to chase this at least 3 times and was not told by Intasure, when I spoke to an assistant at 16:45, that the underwriters were closed for the weekend. This I discovered when I phoned again around 18:00. I phoned again on Monday morning and spoke to Ella. She was the most helpful member of staff; she promised to look into the issue and said she would find out what was happening and phone me back, which she did. It was the lack of communication that I found most disappointing. I have insured 5 other properties with Intasure and can say that if it hadn’t been for Ella I would have insured with another company and also moved my other properties. My grateful thanks to Ella.”

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Posted 2 years ago

“I was very pleased with the service i received from Gabriel and also for saving me £100 on my caravan insurance . Well done . Please can you send me the documents throw the post . Thank you”

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Posted 2 years ago

“Villa insurance has been good for our piece of mind. .”

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Posted 2 years ago

“Very helpful lady called Rose, but on a couple of occasions she spoke so fast she had to repeat herself.”

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Posted 2 years ago

“Good easy service. The member of staff on the phone was very good.”

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Posted 2 years ago

“good process and good result”

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Posted 2 years ago

“In general very helpful, friendly, efficient and professional staff. Now can I have a discount please? Obviously I am only joking and it was good to see that the people I talked to had a good sense of humor, I just cannot operate without this. It's the only way to survive this crazy world we all live in. Thank you and kind regards. Dean McMorran”

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Posted 2 years ago

“Very good except that, given the amount of scam and fraud that's about, I would prefer to receive initial renewal notices by ordinary post and which contain an Intasure postal address, an individual's name and contact telephone number. still receive the same information by e-mail and telephone call. Sorry, but that's the way the world is.”

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Posted 2 years ago

“A very good cheerfull operater”

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Posted 2 years ago

Intasure is rated 4.7 based on 7,175 reviews