Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,175 Reviews

96 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,175 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Insuring my static caravan with Intasure was straightforward. The person on the phone was helpful and pleasant.”

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Posted 1 year ago

“Frustrated to find no one answering phone calls and I had to leave a message for them to call back. Took them 48 hours to return a call. However the matter was dealt with promtly when they eventually called back.”

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Posted 1 year ago

“Very efficient and helpful”

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Posted 1 year ago

“On the first occasion I contacted the company I was promised a call back which didn't materialise. However, when I called back the following day I s[poke to James Taylor who was efficient, polite and seems to have in-depth knowledge of my requiremenmts.”

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Posted 1 year ago

“Bad phone line could improve that”

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Posted 1 year ago

“it was fine”

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Posted 1 year ago

“Prompt return call to sort new polucy”

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Posted 1 year ago

“Efficient service, knowledgeable adviser and value for money.”

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Posted 1 year ago

“For cost, the main problem is the administration charge. For service, the person I spoke to to renew understood my situation as my wife's sole carer. In future we will see. Contacting me by email does not work unless I am texted to let me know there is an email from you. On BT advice we are fighting the scammers by never answering the landline in office hours. My mobile will have to recognise you before it is safe to ring me on it.”

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Posted 1 year ago

“Gabriel from Intasure was extremely helpful and clear in explaining the product and sourcing the information I needed. I was dealing with several agencies in setting this insurance up and although this was not the cheapest I felt I got the clearest information and reassurance around my queries. He was also willing and able to call back several times at my request given the poor reception experienced”

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Posted 2 years ago

“James Taylor was very persistent and efficient. He needs to speak more slowely”

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Posted 2 years ago

“Very speedy service. Efficient and pleasant staff. Most importantly all done in speedily for me. Plus the staff member told me she would be available until early evening on a Friday. Very good customer service.”

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Posted 2 years ago

“Great customer service, reasonable insurance policy, bug difficult to pay for the insurance or log in to pay.”

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Posted 2 years ago

“No fuss and prompt call-backs for any queries”

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Posted 2 years ago

“Goof and professional company eith qualified employees”

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Posted 2 years ago

“Good communication, very helpful and patient.”

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Posted 2 years ago

“Very helpful and respectful”

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Posted 2 years ago

“James was lovely explained details of Mobile Insurance very clearly and easy to Understand.”

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Posted 2 years ago

“My parents have used Intasure for a holiday home in the Canary Islands. The ownership has now been passed to myself and my two sisters. We needed to change the details with intasure, which entailed cancelling the existing policy and setting up a new one. This took about 30 minutes, with no difference in cover and price. This seemed an unecessarilay drawn out process, but understand that it was the only way to change the ownership details. The operative at Intasure was very good, and apologetic that we had to do it this way.”

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Posted 2 years ago

“The rating above based on sales experience, not claim process. Queue times were low and when they were high, call backs were prompt and when promised. Email correspondence also possible which helped when agents not available. 1 drawback was the premium was high as it included cover I didn't need and if I hadn't questioned the total or would not have been noticed. But overall good sales experience.”

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Posted 2 years ago

Intasure is rated 4.7 based on 7,175 reviews