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Insulation4less Reviews

4.6 Rating 1,605 Reviews

89 %

of reviewers recommend Insulation4less

Company Reviews

Product Reviews

4.6

Based on 1,605 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

Insulation4less 5 star review on 25th March 2023

Insulation4less 5 star review on 25th March 2023

Insulation4less 5 star review on 15th February 2023

Insulation4less 5 star review on 18th November 2022

Insulation4less 5 star review on 1st October 2022

19

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's not possible to give 0 stars apparently... Build4Less took my money, delayed my delivery by 9 days. Then knowingly delivered me the wrong product, 2.4m long OSB T&G 18mm loft boards instead of 1.2m and then said the depot don't have the correct product at all and never did. Cost me half a day's wages trying to resolve on a Friday afternoon. I asked for someone to call me. After ringing many times and still only receive emails. This is the following week and still no answer about my original purchase which is still for sale on their website. Really disappointed with my experience and would not purchase from Build4Less again. Really hope for everyone else's sake this is a one off, but from the way I've been treated I don't think so.”

Posted 2 months ago

Thank you for your review, we greatly appreciate feedback. We apologies for the delay in delivery, this material generally takes approximately 5 to 7 working days to site and we acknowledge this took somewhat longer than our standard timeframe. In regards to the the incorrect size of boards being delivered, we sincerely apologies for this error, however, we can assure you that we did not knowingly do this, it was a genuine error on the part of our supplier. The collection of the incorrect boards has been arranged for today and a full refund will be issued once returned to the depot. Our Customer Service Manager has now also been in touch with you directly.

Posted 2 months ago

“The transaction from ordering to delivery was excellent, would definitely recommend.”

Posted 2 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 months ago

“Really happy with the insulation, happy with the price, disappointed with delivery/customer service. Ordered on 14th December, told I'd receive it 3rd January, waited around all day, no delivery. When I checked about the delivery, was told due to stock issues delivery would be on the 5th. Customer service didn't even attempt to check if delivery team could do an AM delivery on the 5th to meet my availability. Finally received delivery AM on the 8th. Not at all impressed with the customer service.”

Posted 2 months ago

“great service”

Posted 2 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 months ago

“Great product easy to use, handles better than traditional fibreglass insulation.”

Posted 2 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 months ago

“Very competitive prices, very helpful service, efficient delivery.”

Posted 2 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 months ago

“Very pleased with my order of 50mm celotex insulation boards excellent prices and exceptional service and prompt delivery highly recommended”

Posted 3 months ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 months ago

“Amazing service, delivered promptly at a very competitive price. I would definitely recommend Insulation4less to others.”

Posted 3 months ago

“Probably the best price on the internet and free delivery as I was over the minimum value. Very easy transaction.”

Posted 3 months ago

“Product was good and no problems with the service. BUT the delivery charge was extortionate at £ 25.99. Amazon do delivery for £4.99 and insulation4less need to learn how to charge less.”

Posted 3 months ago

“Great service on time and the product was first class and great condition”

Insulation4less 5 star review on 21st January 2024

Posted 3 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 3 months ago

“Excellent company as very helpful in sorting out an issue that we had. Prompt in replying and very professional. Would definitely recommend this company.”

Posted 3 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 3 months ago

“excellent service”

Posted 3 months ago

“Delivered exactly as advertised”

Posted 3 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 3 months ago

“Good price”

Posted 3 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 3 months ago

“3rd order placed, order 1 & 2 were fine order 3 cannot get a delivery date, so cannot plan workforce.”

Posted 3 months ago

Hi Peter, thank you for your feedback. We have looked into this for you and can see that your order was placed over the Holiday period so was processed on our return to the office (2/1/24). Your delivery has now been scheduled and details of this have been sent to you. We apologies that this has taken slightly longer than our standard time frame. We would like to take this opportunity to thank you for your valued custom and look forward to assisting you again in the future.

Posted 3 months ago

“Came extremely fast , delivery driver was very helpful 👌 and products wrapped amd packaged good”

Posted 3 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 3 months ago

“Quick delivery and service.”

Posted 3 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 3 months ago

“Ordering process very easy, item arrived as promised, would recomend.”

Posted 3 months ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 3 months ago

“Excellent prices. Delivery was faultless - a smaller vehicle was assigned due to the limited access. The driver helped to offload and cannot be praised enough.”

Posted 3 months ago

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Insulation4less is rated 4.6 based on 1,605 reviews