“Bought led tape with radio remote control colour wheel
I was assured all was commercial grade equipment.
The LED tape itself was good grade but remote is cheap rubbish. I rarely use the colour controller but every time I get it out the drawer the batteries are dead
The power supply also died after a week so company sent a replacement which was very inconvenient for me
I wouldn't buy anything from them again”
Posted 6 years ago
Thank you for your review.
We are glad that you agree our LED Tape is high grade.
Regarding the wireless touch controller these are very reliable pieces of kit. In the unfortunate event that yours was working for several months and stopped working, we replied and followed our 2 year product warranty by sending out a replacement. Regarding the batteries if these are left in for a long time in-between use they will go dead; it is advised if you are not using the controller for a while to remove the batteries.
If you are not completely satisfied with any of the products we can send out replacements under our 2 year warranty service.