Innes Reviews

4.98 Rating 616 Reviews
100 %
of reviewers recommend Innes
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.96 out of 5
Read Innes Reviews
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01482 649271



11-13 The Square, East Yorkshire

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Innes 5 star review on 1st June 2021
Nikki Kay
Innes 5 star review on 22nd April 2021
Jane Robbins
Innes 5 star review on 21st April 2021
James Hillman
Innes 5 star review on 16th April 2021
Laura Bartram
Innes 5 star review on 26th March 2021
John Christmas
Innes 5 star review on 13th March 2021
Gavin Howe
Innes 5 star review on 13th March 2021
Gavin Howe
Anonymous  // 01/01/2019
Superb customer service (Very unusual these days). Excellent communication, personal service and friendly to deal with. Highly recommended
Posted 6 months ago
Excellent service. Phoned to say when item was going to be delivered. Always replied to emails quickly. Would definitely recommend this business.
Posted 6 months ago
Beautiful product which was securely packaged
Innes 5 star review on 15th December 2020
Posted 6 months ago
Lovely company to purchase from with excellent communication. We love the puppy we bought and he arrived well packaged.
Innes 5 star review on 15th December 2020
Posted 6 months ago
Very efficient and courteous service at every step from my placing the order to taking delivery of the article in question. I have now ordered from Innes on two separate occasions and would certainly do so again.
Posted 6 months ago
Goods arrived on time and in perfect condition. Lots of communication from shop regarding delivery. Thank you
Posted 6 months ago
Very happy with the service I got from Innes. They were able to supply me with an item I've wanted to have for a long time (genuine Eames Lounge Chair and Ottoman) at a great price. The item was delivered to me within the indicated timeframe. Would definitely recommend them.
Posted 7 months ago
Innes is great Helpful and very efficient delivery service 10/10. Great selection of products
Posted 7 months ago
How a person / company deals with a problem is a great measure of their culture and philosophy. There was a problem when our expensive glass light arrived, and the team at Innes were simply amazing in sorting this out and organising a replacement in a hassle free way, making the overall customer experience very positive and I would highly recommend.
Posted 7 months ago
I was so pleased with my order and the amazing attention to customer service that Innes gave. I would wholeheartedly recommend their art work and encourage you to shop there if you are looking for value for money and excellent customer service
Posted 7 months ago
Excellent service, attentive, delivery on time, this is my 2nd long-distance order and it's been perfect on each occasion.
Posted 7 months ago
Very nice and hight quality product, very nice contact with the sailor, serious company.
Posted 7 months ago
I found this website with lots of lovely things and key designer pieces. My order small and low budget compared to what some must be, however, I was treated as if I was spending high. Excellent personal service, plenty of status notifications including a telephone call and the parcel very well packed up. I’m very pleased with my purchases and would have no hesitation recommending Innes and ordering again. In fact I have my eyes on various things.
Posted 7 months ago
Excellent service . Quality of frame excellent . Staff extremely helpful . Order was delivered in a timely manner . Thankyou
Innes 5 star review on 29th October 2020
Posted 7 months ago
We had great service from the really friendly people at Innes.
Posted 8 months ago
Everything is just fine
Posted 8 months ago
Fabulous service! The team at Innes have been great and gone the extra mile to get me the pieces I wanted. When ever I ask a question, they respond super quickly. I will definitely be checking out their product range regularly and also ask if I wanted something more specific.
Posted 8 months ago
Very good service
Posted 8 months ago
I have no hesitation in recommending Innes. Great choice of designers on made to order items, competitive pricing and reliable communication and delivery. A go to place for modern design.
Posted 8 months ago
I bought 2 Hay lamps from Innes recently. I wish every transaction was as painless and efficient as this. Great communication from start to finish. Couldn't have been better.
Innes 5 star review on 1st October 2020
Posted 8 months ago
Innes is rated 4.98 based on 616 reviews