Gear Geek Reviews

4.87 Rating 12,402 Reviews
98 %
of reviewers recommend Gear Geek
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.26 out of 5
Fastest Growing Retailer in the Reviews.io Customer Voice Awards, Winter 2019
Cheap looking and feeling
Posted 9 hours ago
Hi Andrea,

Thank you for your review.

I am very sorry to hear you are not entirely happy with your item.

Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you.

Thanks,
Rachael
Posted 8 hours ago
It doesn’t last long the charge, I know the price is a fraction of Apple AirPods but these are a waste of money. The left one only lasts 30 mins there no use
Posted 1 day ago
Hi Heather,

Thank you for your review.

I am very sorry to hear you are not happy with your item. Please follow this link https://www.geargeek.co.uk/return-my-order/ to our return centre and a member of our returns team will be happy to assist you.

Kind Regards,
Rachael
Posted 1 day ago
This earbuds are not the best. Not only do they not hold charge for very long, the sound always comes out of only one earbud even after constantly disconnecting and reconnecting the whole thing. They are unreliable and have not worked for me.
Posted 1 week ago
Hi Mariella,

Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Kind Regards,
Rachael
Posted 1 week ago
Don’t work very well. The right earbud has no sound, and the left isn’t loud at all. It cuts out too, so I can’t listen to music. Wouldn’t recommend.
Posted 3 weeks ago
Hello Poppy,

Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Kind Regards
Rachael
Posted 3 weeks ago
While the adaptor fits both my ipod and LogiTech iDock, it doesn't work. No sound whatsoever
Posted 1 month ago
Hi Stephen,

Thank you for your email.

Please see below as stated on the product page here: https://www.geargeek.co.uk/Apple-Lightning-to-30-Pin-Adaptor

Please note the device is designed to transfer data not to stream audio.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Kind Regards
Rachael
Posted 1 month ago
The product was quick to come but it was not as advertised. It is advertised to fix an iPhone 7 and it does not fit so not too happy and will return.
Posted 1 month ago
Good features and looks nice. Battery lasts about 1 day hence low star review
Posted 1 month ago
Hi James,

Thank you for your review.

If you would like to discuss this issue in more detail with us please email info@geargeek.co.uk and a member of our team will be happy to assist you.

Thanks,
Rachael
Posted 1 month ago
Not impressed
Posted 1 month ago
Not satisfied. Voice breaks alot not recommended
Posted 2 months ago
Hi Hira,

I am very sorry to hear you are not happy with your item.

Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you.

Thanks,
Rachael
Posted 2 months ago
Products weren't great but delivery was quick.
Posted 2 months ago
Hi Aoife,

Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product.


In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Kind Regards,
Rachael
Posted 2 months ago
Average I guess - Delivery was fine, came relatively fast and as expected. Product was damaged, and product was also virtually unuseable.
Posted 2 months ago
Hello Kiri-Ann,

Thank you for your review. I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

I do apologise once again for any inconvenience this may have caused.

Kind Regards,
Rachael
Posted 2 months ago
Quick delivery but the Item didn’t work and was 5 x more expensive than other places
Posted 3 months ago
Hi Marcus,

Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Thanks,

Rachael
Posted 3 months ago
Delivery didn't take too long but product itself was poorly made
Posted 3 months ago
Hi Imaan,

Please email us at info@geargeek.co.uk and i can help resolve this issue.

Thanks,
Rachael
Posted 3 months ago
Battery dies even when it says it’s got 50/60% and dropped one on the floor and it fell apart
Posted 3 months ago
Hi,

Please email us at info@geargeek.co.uk and a member of our team will assist you.

Thanks
Posted 3 months ago
Brought a pair of wireless earbuds both worked great for the first few times then one stopped working and hasn’t worked since
Posted 4 months ago
Hi Sam,

I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Thanks,

Rachael
Posted 4 months ago
I bought a pair of earphones for my IPhone 6s. They immediately only worked in 1 ear and had to be fiddled with for them to work. I am not happy with the product.
Posted 5 months ago
Hi Tom,

I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/
Kind Regards
Rachael
Posted 5 months ago
it cracked as soon as I tried to put it on my phone !!
Posted 5 months ago
Hi Marion,

Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you.

Thanks
Posted 5 months ago
The item came very quickly and whilst it works, volume control is difficult and whilst operational the headphones often loose connection between themselves momentarily giving the impression that one ear bud goes quieter for a second or two which is a bit off putting.
Posted 5 months ago
HI Mike,

I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Thanks,
Rachael
Posted 5 months ago
Not a great product but does the job. Battery life isn't ideal and always having issues pairing the headphones and getting both to work on the first attempt.
Posted 5 months ago
Hi Jessica,

I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Kind Regards
Rachael
Posted 5 months ago
cable was not good , too slow to charge have to go back to the stupid 1 metre lead that came with the phone

thanks
Posted 6 months ago
Hi James,

I am sorry to hear that you are experiencing issues with this product.

In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch.

https://www.geargeek.co.uk/return-my-order/

Kind Regards,
Rachael
Posted 6 months ago
Gear Geek is rated 4.87 based on 12,402 reviews