Gear Geek Reviews

4.90 Rating 11,671 Reviews
99 %
of reviewers recommend Gear Geek
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
95%
accurate and undamaged orders
97%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.26 out of 5
Fastest Growing Retailer in the Reviews.io Customer Voice Awards, Winter 2019
I ordered 2 earphones only got 1, called customer service I was told that they would send another , never got it. Called customer service again and was told that I should send a picture of the package. Told the lady why was I never told this in the first time I called , now obviously I don't have the package anymore. Told to sent an email for investigation, please the earphones cost £5, don't have time to be chasing no need to lie for something that is so cheap just wanted what I paid for, simple. Never ordering again nothing from it, keep the money looks like you need more than me.
1 Helpful Report
Posted 4 months ago
Hi Ana,

Thank you for your review.

I have searched through our help desk and i can see there has been no correspondence has regarding the above.

Please email us at info@geargeek.co.uk to resolve this issue.

Kind Regards
Rachael
Customer Service Manager
Posted 4 months ago
Speedy delivery no issues.
1 Helpful Report
Posted 4 months ago
Great! My product is amazing
1 Helpful Report
Posted 4 months ago
Quick delivery.
1 Helpful Report
Posted 4 months ago
Delivery was great and the product works really well, no complaints
1 Helpful Report
Posted 4 months ago
Fast , efficient and good quality .
1 Helpful Report
Posted 4 months ago
They are a very good co.pany
1 Helpful Report
Posted 4 months ago
Order was correct & delivered quickly.
1 Helpful Report
Posted 4 months ago
Excellent service
1 Helpful Report
Posted 4 months ago
Excellent watch
1 Helpful Report
Posted 4 months ago
great company product arrived on time and in great condition
1 Helpful Report
Posted 4 months ago
Happy with earphones so far, quick delivery
1 Helpful Report
Posted 4 months ago
Good service stuff arrived fairly quickly
1 Helpful Report
Posted 4 months ago
Great products at a great prices combined with a speedy delivery leaves me delighted.
1 Helpful Report
Posted 5 months ago
Delivery was quick, at first I didn't think the site was genuine but the order was smooth and quick.
1 Helpful Report
Posted 5 months ago
Great little piece of equipment. Did exactly what I wanted to do.
1 Helpful Report
Posted 5 months ago
Not happy at all.
1 Helpful Report
Posted 5 months ago
Perfect product for a decent price! Defenetly worth the price Thank you!
1 Helpful Report
Posted 5 months ago
Gear geak is a good app they gave me the airpods that I wanted it was like a dream come true so thank you so much I'll shall encourage other people to use the app once a again thank you 😘🙏
1 Helpful Report
Posted 5 months ago
Fast and good quality Would order again
1 Helpful Report
Posted 5 months ago
Gear Geek is rated 4.90 based on 11,671 reviews