Infinity Motorcycles Reviews

4.7 Rating 5,456 Reviews
94 %
of reviewers recommend Infinity Motorcycles
4.7
Based on 5,456 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Infinity Motorcycles Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity is the best best motorbike retailer ever. Period.... Thier prices are good and must important Thier customer service is there to help you . Not unlike couple of really big uk motorbike clothing store make you feel stupid or basically they call you liar.
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Posted 2 weeks ago
Brilliant company aiming to please
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Posted 23 hours ago
Was at Infinty Watford today, purchased a helmet with great discount. Served by Oliver, he was very patient with us, answering all our questions and curiosities. He even helped my son transfer his intercom from the old to the new helmet. 1st class service, friendly staffs . ⭐️⭐️⭐️⭐️⭐️
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Posted 1 day ago
I think they are so good that I've applied for employment with them. The sales people are very well trained in product knowledge, and I haven't met anyone working with them that doesn't know what they are talking about. The stores are very well stocked and the team members always take care of any customer enquiries as well as they can. One doesn't feel like just another number but a valued customer, they appreciate one's custom and are happy to be of service, seemingly for no set period of time; they will take as long as you need. I am not the easiest customer to deal with, I freely admit it, as I do ask an awful lot of questions that I feel relevant to myself. None of the team has ever seemed to get bored of serving me I'm pleased to say. End of rant.
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Posted 3 days ago
Used the Norwich branch a couple of times recently, can't praise them highly enough, very helpful, reasonably priced, excellent service, will be using them in the future.
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Posted 5 days ago
Every boot I looked at was either discontinued or put of stock in all or most sizes. A complete waste of time!
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Posted 1 week ago
I recently bought a few items in one purchase and when I got home I noticed that I had been charged £30 more for a pair of jeans than what they were marked at…. I emailed and explained and have had no response!!! Customer service 0..
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Posted 2 weeks ago
Hi Alistair, We apologise for the price discrepancy; this may have been due to a price match with a competitor's price. If you contact the store in question, I'm sure we can arrange for a part refund for the price difference. You can find the details of the store here: https://www.infinitymotorcycles.com/find-a-store If there is anything else I can help with, please do not hesitate to contact us. Kind regards, Jonah
Posted 1 week ago
Nice and simple placing my order and the helmet arrived safely 3 days later.
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Posted 2 weeks ago
Very helpful staff when I call via phone to arrange a return and replacement smaller size
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Posted 3 weeks ago
Very pleased with my waterproof jacket and trousers money well spent I will definitely buy from you again
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Posted 3 weeks ago
Excellent price and efficient delivery
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Posted 3 weeks ago
Great service ,Fast Delivery
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Posted 3 weeks ago
Great service fast delivery and very satisfied with my new open face helmet and Bluetooth
Infinity Motorcycles 5 star review on 21st April 2022
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Posted 3 weeks ago
Great product. Fast delivery
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Posted 3 weeks ago
Excellent delivery was on time and the cover fits perfectly
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Posted 3 weeks ago
Spoke to someone on the phone to order a voucher, and they were able to answer my questions about linking this with the loyalty scheme and voucher then sent out first class. Really clear communication and fast delivery
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Posted 3 weeks ago
Really helpful staff. Good ordering service.
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Posted 3 weeks ago
Quick despatch and good price. Same old Infinity :-)
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Posted 3 weeks ago
Always easy to deal with. Returns process fast and efficient. Also good value
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Posted 3 weeks ago
Infinity motorcycle is one of the best I've deal with and if what I want they have it there is no way I will buy it from others. Their customer service is best I ever seen in any motorcycle online store. I'm saying this because I've been riding for 30 years and I bought so many things online and there is always a chance something is wrong or go wrong and infinity was only one I feel they really trying solve the problem instead of make you feel like stupid or a liar.
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Posted 3 weeks ago
Great product. Fast delivery
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Posted 3 weeks ago
Infinity Motorcycles is rated 4.74 based on 5,456 reviews