Infinities Reviews

3.86 Rating 7 Reviews
71% of reviewers recommend Infinities

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"Great company! Product delivered fast and to excellent standard."
Helpful Report
Posted 3 years ago
"A Message to write their one staff but nobody answer me: I have an issue i cant solve. I bought an item from your website. Order No: WEB80652. However, I moved another address on 13th April. The USPS website said me that It was delivered on 16th April. I warned both my house owner and my neighbour about the item. I have called them several times for two week. They said me that there was no item. When I called the USPS Pasific Beach Office, officer said me that we delivered the item near the door "without a signature". It is a "registered" item so the item seems to be stolen, dont you? But i cant open a claim at both USPS and Royal Mail web site because I am not the sender of the item. When I told this to your Customer Service, She told me that "I could not help you, we are not responsible for moving a new house.". Yes she is right, your website does not responsible for that, but i lost my package because USPS didnt require signature from anybody for "registered" mail so I cannot ask anybody about my status of my parcel. Maybe, the officer stole it, we dont know. As im your customer, who can help me at this point?"
1 Helpful Report
Posted 3 years ago
"Terrible Online Customer Service, Hello Everyone, I bought an item through this website. However, I needed to move another house because of my new job on 13th April. I warned both my old house owner and neighbour about the item. On USPS website, The item has arrived on 16th April. I have talked with them several times on phone but they said me that there was no item from USPS. I confirmed that USPS Postal officer gave away the parcel near the door "without any signature" even if it was a "registered" item. On both USPS and Royal Mail website, the sender needs to open a claim about item. I wrote it to Customer Service of this issue. She has not pay any attention to me. She said that USPS should not have give a parcel without a signature, she meant that you are your own. However, I bought from your website, I m your CUSTOMER. You are my interlocutor, not USPS or Royal Mail. You should contact with them. Even its write on Royal mail website. So where can I request my item or money?? Nobody want to help me."
2 Helpful Report
Posted 3 years ago
"Great item and customer service highly recommend A+++"
Helpful Report
Posted 5 years ago
"This store offers a great range from many high end designer footwear brands. Including New Balance, Nike and Adidas Originals. They always dispatch the items quickly and provide up-to-date information for both collect in store and Royal Mail delivery. I highly recommend this company to everyone."
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Posted 5 years ago
"Super quick delivery, nice item at a great price!"
Helpful Report
Posted 5 years ago
"The perfect place to buy the latest designer menswear. The online website and high street stores provide a great experience for customers. Selling all of the top designer clothing and footwear brands for men, Infinities offer a service that is second to none. Ralph Lauren and Paul Smith are just two of the many brands that Infinities have stocked for many years."
Helpful Report
Posted 5 years ago
Infinities is rated 3.86 based on 7 reviews

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Alice, Customer Support