Infinitel Reviews

5.0 Rating 45 Reviews
100 %
of reviewers recommend Infinitel
Read Infinitel Reviews

About Infinitel:

When it comes to your company’s telecommunications, you want to know you’re in safe hands. So for assurance you’re working with true professionals, our team has over a decade of experience delivering expert telecoms solutions to businesses throughout the UK. We have the knowledge and expertise to recommend and deliver the right solution – and we only work with businesses, so we understand exactly what level of service you need and expect.

We’re proud to be partners with the world’s leading service providers and manufacturers – including O2, EE, Vodafone, Fuse 2, Ribbon, 3CX, Yealink, Fanvil and many more. Infinitel was established to offer businesses telecom solutions and customer service they can rely on. That’s why when you partner with us, you’ll have full 24-7 UK support and a dedicated account manager from our expert team.

What makes Infinitel different? It’s easy – long lasting relationships with our customers. It’s our mission to make sure you’re delighted with our service, and that’s why we’re pleased to say most of our business comes from word-of-mouth recommendations from client’s who’ve felt exactly that. Richard from R G Fitness said we’re a “great company with excellent customer service”... Mark from Huthwaite Plumbing said we’re “faultless”... and Mark from World Heat said “I would highly recommend Infinitel”.

We always talk to our customers in plain English, using our years of expertise to deliver the perfect solution for you and your business objectives. Achieve them today, and partner with a team you can trust.

Call our team of experts to get started. 0333 996 0029 / hello@infinitelcomms.co.uk

Visit Website

Phone:

03339960029

Email:

info@infinitelcomms.co.uk

Location:

Unity House, Westwood Park, Wigan
WN3 4HE

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Great service, I logged a ticket for a small issue and response was really rapid, I have logged a few tickets now and have had a prompt response each time from the team in the desk.
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Posted 4 months ago
Lee at Infinitel supports our business and always offers a fantastic service - thank you!
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Posted 8 months ago
Whilst abroad I had an issue with my mobile provider. Andrew and his team went out of their way to assist and resolve the issue. Outstanding service.
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Posted 8 months ago
We've been a customer of Infinitel for almost 4 years and have had no issues with their services at all. A very reliable service and great customer support when needed. Would recommend if you need a voip provider. Special shout out to Andrew and Devon for their continuous support over the years.
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Posted 1 year ago
Had an issue with our client, infinitel (our partner) connected up and resolved very quickly. Excellent service as usual!
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Posted 1 year ago
Been working with Infinitel for a couple of years, and their customer service and support has been amazing, can't fault them at all! Extremely quick to respond and always eager to help! Huge shoutout to Andrew & Devon!
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Posted 1 year ago
I have been using Infinitel for my business for a few years now and they always go above and beyond. They get in touch with me before I get in touch with them if something happens - even on a Sunday! I couldn’t recommend them highly enough.
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Posted 1 year ago
Would highly recommend Infinitel - Lee Matthews in particular is always easy to contact, quick to assist with any queries and very helpful and knowledgable
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Posted 1 year ago
I wanted to find a new provider for my company mobiles and saw an advert for Infinitel.The service from start to finish ‘was seamless and hardly any downtime whilst our numbers were porting over. A bug thank you to Devon who communicated every step of the way, fantastic customer service.
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Posted 1 year ago
I used Infinitel at a previous business for a VoIP solution. When I started my new business I wasn't going to look anywhere else. The team put me on a 3CX system that enables my field workers to answer inbound business calls away from the office and ensures everyone in my team is accessible at the right times. Highly recommended company and great customer service!
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Posted 1 year ago
Lee Matthews' service has been OUTSTANDING. Prompt responses, resolution time minimal and always explaining the steps he's taking to resolve and issue or steps he's taken to implement a request.
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Posted 1 year ago
Great experience. Prompt response and resolution
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Posted 1 year ago
Very good service. Easy to deal with.
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Posted 2 years ago
As an MSP it is crucial not only to be able to be contacted when needed, but also to be able to provide solid and reliable Connectivity and Communication solutions to our clients. Using Infinitel gives us both.
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Posted 2 years ago
An excellent an efficient partner.
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Posted 2 years ago
Hi Steven, Thank you so much for your review, we are delighted you are happy with the service provided by Infinitel. If you ever need anything please let us know. Thanks, Emily
Posted 2 years ago
The team at Infinitel have been great, despite some issues which were completely out of there control they kept in constant contact and supported us throughout. We are now fully up and running and will no doubt be with Infinitel for a long time to come.
Infinitel 5 star review on 8th September 2021
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Posted 2 years ago
Hi Mike, Thank you so much for your review, we are delighted you are happy with the service provided by Infinitel. If you ever need anything please let us know. Thanks, Emily
Posted 2 years ago
Brilliant system and excellent customer service! thank you
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Posted 2 years ago
Hi Alex, Thank you for your review, we are delighted you are happy with your services provided by Infinitel. If you ever need anything please let us know. Thanks, Emily
Posted 2 years ago
Infinitel have assisted us in moving over to 3CX and internet lease line - they were able to add a personal touch to the service that they provided and assist us in making the system our own. We have come to understand that we can trust them to take care of the finer details and are always friendly when we call - thank you very much!
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Posted 2 years ago
Hi Liz, Thank you for your review, we are delighted you are happy with your services provided by Infinitel. If you ever need anything please let us know. Thanks, Emily
Posted 2 years ago
Great service from the whole team, cannot recommend highly enough!
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Posted 2 years ago
Hi Tim, Thank you for your review, we are delighted you are happy with your services provided by Infinitel. If you ever need anything please let us know. Thanks, Emily
Posted 2 years ago
It worked straight away and is much more reliable than my previous provider. Thank you Infinitel.
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Posted 2 years ago
Hi Sally, Thank you for your review, we are delighted you are happy with your services provided by Infinitel. If you ever need anything please let us know. Thanks, Emily
Posted 2 years ago
Infinitel is rated 5.0 based on 45 reviews