This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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How would you rate
Imperial Time UK
"Found the watch I have been looking for at a great price. Imperial Time were helpful and even gave a small discount as I was cheeky to ask. We agreed the price over the phone and an invoice was sent, I transferred the fund and the watch was posted that very same day. Sent tracked so I could view the delivery and when it arrived it was as described in perfect condition. So very happy and just in time for my holiday. Will certainly be going back when I purchase my next watch!"
"Excellent service. I was nervous about buying a watch I hadn't seen. Sharif went the extra mile to source the watch I was looking for and very quickly too. He's very knowledgable about the watches he deals with and he took photos and a video of the watch for me to see for reassurance. Communication was excellent and I received the watch very quickly. It was exactly as described, I'm extremely happy with it and would purchase from him again."
Bought three watches this year
Sharif is too man 🤙🤙🤙🤙"
"Really good service, very knowledgeable, fast, flexible and very transparent from the start. Will certainly be one of my first points for buying a new watch."
"Lovely GMT II purchased. Really helpful and will definitely be using Imperial again."
"Superb Rolex GMT, at a realistic price, delivered on time [staff name] at Imperial was extremely helpful and easy to deal with. Would definitely use them again if the need arises"
"An absolute pleasure dealing with [staff member] at imperial time Uk
Seamless and straight forward ...so much so
That my next watch purchase would definitely be sourced through this company
Would recommend ."
"First Class. Competetive,Professional and great customer service. Prompt delivery . [staff member] promises and delivers. Highly recommended"
"I Part Exchanged one of my Rolex's with a new one and was very impressed with how the whole process was executed. My initial enquiry was sent by email, and in a few hours it was already answered. The process was clearly explained and I received all information such as the invoice, tracking number ect. Excellent"
"I'd like to say that it was a pleasure in dealing with Imperial Time. I could phone or text with any questions and they would also spend time on the phone with me. The watch was exactly as described and I was grateful for the reassurance. I would easily recommend Imperial Time"
"[staff member] has been good help in sourcing my new Rolex. Good customer service and has kept me updated all the way through. Has been a pleasant purchase and will be definately using Imperial time again in the future. Highly recommended to anyone looking to purchase a luxury watch.""
"[staff member] from Imperial time has been so helpful in the purchase of my first luxury watch- Rolex datejust. The personal experience of buying this watch from their Hatton Garden shop was great fun."
"Price and delivery was good, just waiting for my free polish voucher, hopefully I will not have to chase it up."
"Professional, straight forward to deal with, thank you"
"I had been looking for a Rolex James Cameron Deep Sea Rolex for a considerable while and came across the imperial time advert for a unworn one they had for sale.
I spoke to Sharif on the phone on a number of occasions before visiting the store. He was extremely knowledgeable about the watch, very professional and helpful. When visiting the store to view the watch I was also very impressed. The watch was absolutely perfect, Sharif was a pleasure to deal with and I got the exact watch I wanted at the best price that was available anywhere.
Imperial time is a great up and coming company. I used to use another couple of watch providers and would always tend to go with them because I knew them etc but I now I wouldn’t hesitate to use Sharif and Imperial time for all my future watch requirements. These guys are brilliant, I would whole heartedly recommend them."
"Bought my first Rolex here, and big thank you goes to sharif for helping me choose the right one. Fantastic service and will come back again when I need to upgrade"
"First Class Service...looking forward to our next deal, thanks guys"
"I was quite hesitant about buying a high value watch off the internet. However, after I spoke with [staff member] I knew I was dealing with someone who had experience and was confident enough to purchase the Rolex from their site. The watch arrived the next day and was just as described, with factory stickers, swing tags, new/unworn condition ect. I have no issues with recommending them. Thanks"
"Got my delivery within 4 days of placing the order and the watch quality is amazing and so authentic. very happy with it and the customer service is awesome. Must Recommend!."