Imperial Motor Group Reviews

1.9 Rating 9 Reviews
22 %
of reviewers recommend Imperial Motor Group
Read Imperial Motor Group Reviews
Visit Website

Email:

info@imperialmotorgroup.co.uk

Write Your review

Tell us how Imperial Motor Group made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Avoid!! 3 years into owning a car from them I have had nothing but shocks and surprises. I had floppy brakes within a few months and nearly crashed with my baby in the car I had to argue the warranty. Just had an accident to find that my car had previously had some serious repairs the entire back internal bumper bar was missing!! this is apparently a huge safety issue for me and my young family I am appalled. in addition, They scratched the wheels on delivery and made no effort to make good causing me £90 worth of paint job, and chipped the windscreen in the MOT but wouldn't admit it and I was already committed to the car at that stage which meant I couldn't refuse it. the windscreen repair they had done was poor quality along with all the other repairs that had been obviously bodged on this car that conveniently weren't mentioned in the "full service history
Helpful Report
Posted 3 months ago
I dealt with Omar, who was extremely helpful and professional. The vehicle had a leaking radiator, which was replaced before I bought the car. I have been very impressed with the service I have received.
Helpful Report
Posted 5 months ago
Highly recommended I would like to thank you guys for your amazing service and help
Helpful Report
Posted 5 months ago
No service post detecting the fault. You will be just ignored.
Helpful Report
Posted 7 months ago
Shocking sold a car knowingly is was faulty and unroad worthy. Lied about the servicing and mot length. Unwilling to communicate to rectify issue. Put the reputation of second hand car dealers back 30 years. I wouldn't touch them with a barge pole please don't use
Helpful Report
Posted 1 year ago
DO NOT BUY FROM THEM! I bought a car from these scammers, took it to a garage and they couldn’t believe what they was looking at. Rust, rust and more rust. There’s no way it could have passed it MOT. When asking the man where he took to get it mot or serviced we was just told a private garage! Had to return the car twice after purchasing as engine light kept coming on too. Wouldn’t recommend a single person to them. Unless you like poor customer service, dodgy cars and fag smoke blown in your face.
Helpful Report
Posted 1 year ago
Was sold a Mazda last month for my pregnant wife as our family car and take her to the hospital. The car has issues within days of owning. Told to be use a warranty but engine issues will exceed this amount and should have to used within days of owning. The car was sold with pre-existing conditions. Test have cost be £100 already with errors codes on the engine. A week ago I requested a return and refund, within my rights and was told after sales will be touch, heard nothing. Happy to take your money but it seems, car was sold with issues and aftersales service shows they dont want to do much about it. I would check previous reviews as on inspection some seem to be similar people or 'anonymous'
Helpful Report
Posted 2 years ago
New tyres promised but not delivered and further correspondance ignored
Helpful Report
Posted 2 years ago
Awful! I would DEFINITELY NOT recommend them! My car has cost me over 1000GBP in repairs! They say you get a warranty but none of this was covered - leaking fuel pipe, taped together parts. The mechanic couldn't believe what i had spent on my car and the amount of obvious repairs they said it needed. Are these reviews below real? They're very "anonymous" :-)
Helpful Report
Posted 2 years ago
Imperial Motor Group is rated 1.9 based on 9 reviews