“The dealership is clean, with good provisions for social distancing. The car was exactly as described, sales rep was knowledgable and friendly. He also wasn't pushy, and I did not feel obligated to buy the car immediately which was nice. He answered all my questions with transparency, and didn't try to hide anything. They offer an extended warranty which may appeal to some people, and when I stated I would not be purchasing it after looking at other options, I wasn't pressured into reconsidering. It really took alot of the stress out of the process. When I am in the market for a car again I will absolutely keep this dealership in mind.”
“We have just completed a car purchase with Imperial motors and it was brilliant to be able to buy the car with a little hassle as possible. All our questions were answered in a professional manner and we have even been able to arrange to have the car delivered and the car will be valeted before its delivered.
“I had the most amazing experience when choosing and purchasing my new car with Imperial Motors. Staff provided amazing customer service and ensured I was happy at all stages of the buying process. They were extremely helpful and friendly, making the whole experience even more pleasant. They explained additional options and was completely honest about their benefits. They conducted the handover brilliantly and although, because of previous Covid measures, they could not demonstrate the features of the new car, they kindly explained these to me so that I was fully informed. I would highly recommend them to anyone who is looking for a new car and can’t thank them enough for their outstanding customer service!”