Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 916 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 916 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Impact Furniture 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality furniture for the cost - some of the information re building the furniture can be ambiguous - need to make sure you have correct items correct way.”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“It's Ok, not as glossy as expected. Could do with support in the middle, near the door, this would strengthen the upper shelf to take the weight.”

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Posted 2 years ago

“Good communication about despatch and delivery.”

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Posted 2 years ago

“Impact Furniture has a very good customer service, friendly and quick response. Very fast delivery service. All furniture looks outstanding, good quality and easy to assemble. Very helpful website if you struggle with something. I will recommend Impact Furniture to anyone.”

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Posted 2 years ago

“pieknie wykonany mebel, ladne wykonczenia, materac dosc twardy , latwy do zlozenia przy pomocy instrukcji obslugi ,szybki transport , mila obsluga polecam z calego serca”

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Posted 2 years ago

“Excellent service. Item dispatched immediatly.”

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Posted 2 years ago

“I recently Purchased a high gloss sideboard & on assembling it i accidently broke the side of the drawer, impact furniture sent me a replacement free of charge which was very good of them to do so, its completely finished & I am really pleased with it..excellent communication, delivery on time, expertly wrapped & polite delivery helpful driver..”

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Posted 2 years ago

“Furniture lovely. Excellent customer service. So impressed. Will definately buy from this company again.”

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Posted 2 years ago

“Great furniture, excellent packaging. 5 star”

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Posted 2 years ago

“Wrong colour item sent but, as a result, I did receive a 25% refund. The item itself is not the best quality in terms of finish.”

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Posted 2 years ago

“I bought Modern White Gloss Tall Large Glass Display Cabinet from Impact Furniture and I am very happy. The cabinet looks nice, good quality. Very quick delivery and good customer service 👍”

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Posted 2 years ago

“Very impressed with the quality for the price.”

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Posted 2 years ago

“Unit is lovely,, I’m delighted with it,, only drawback was the instructions were very difficult to work out”

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Posted 2 years ago

“Thank you”

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Posted 2 years ago

“Great product. Bed arrived quickly and very well packed. Easy to build. Customer service very quick to answer any queries.Happy with the finished product.”

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Posted 2 years ago

“Pretty good products which look great. Easy to order, no hassle delivery and always wrapped well for safe transit. These guys know what they are doing. Previous orders came on their own transport with a helpful and smart driver.”

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Posted 2 years ago

“Lovely furniture. Quick delivery. Good customer service. Would definately buy again and recommend.”

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Posted 2 years ago

“I received the bed on Thursday, unfit was slightly damaged, please see the photo below. I am planning to build the bed tomorrow.”

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Posted 2 years ago

Good Morning, I am sorry goods came damaged, it seems you did not get in touch directly when you took delivery Thursday. We are very happy to help, and can offer several solutions. Please get in touch with our customer services team. Kind regards, Matthew

Posted 2 years ago

“We bought a sideboard from Impact Furniture. On arrival the packaging was wet. Customer services (Mathew) could not have been more helpful. Offering to send replacement parts if any were damaged. Thankfully all was fine. Thanks again”

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Posted 2 years ago

Impact Furniture is rated 4.6 based on 916 reviews