Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 916 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 916 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Impact Furniture 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic furniture, which looks great and is easy to assemble!”

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Posted 1 year ago

“Excellent service and quick dispatch. Excellent quality Aruba bathroom cabinet. Study, soft close. Thank you”

Impact Furniture 5 star review on 10th November 2022

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Posted 1 year ago

“Excellent product. The assembly instructions were brilliant. I’m really happy with my bedroom furniture thankyou”

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Posted 1 year ago

“It is flat pack and as ever the instructions could always be better, but the build quality is good, and even more so the design is something different and uniquely great. Looking for a TV stand next, but would recommend this company, and will use them again in the future. Have now bought 2 pieces of furniture, a sideboard cupboard for the dining room, and a tall 3-door cupboard for the home office. Had a problem with the alignment of panels for the pre-constructed doors on the first order which the customer service reviewed and rectified without any drama at all, hence the confidence to buy the second item. Very pleased with the items and very confident in the service provided. Also very well packaged, the second item came on its own mini pallet vertically stacked to protect it during transit.”

Impact Furniture 5 star review on 6th November 2022

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Posted 1 year ago

“Lovely modern furniture that was easy to assembled and install. Customer service was exceptional.”

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Posted 1 year ago

“Very pleased with our purchase Packed very well with no damages”

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Posted 1 year ago

“Very quick delivery on order. The unit I ordered had missing parts. Impact furniture gave me a full refund and took collection of the unit on my request. Very pleased with their service.”

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Posted 1 year ago

“Very nice cabinet and good Company”

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Posted 1 year ago

“Good communication, a small issue with delay time but I was made aware quickly and reimbursed for delivery to compensate. Very happy.”

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Posted 1 year ago

“Great customer service, ordered wrong item and they got it all sorted straight away for the correct item I meant to order. Great with delivery times, and organising what day delivery was best for us. Delivery driver was spot on and brought item as close to house as he could.”

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Posted 1 year ago

“Delighted with dining table from Impact Furniture, despite Tuffnells messing up the delivery, Matthew was very helpful in sorting that out and also two legs received damaged (again probably due to Tuffnells!) that were replaced without question and within the timeframe advised. Excellent service, thank you.”

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Posted 1 year ago

“Very pleased with the cupboard - it fits into an awkward space and looks really good.”

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Posted 1 year ago

“Beautiful cabinet. Looks way more expensive than it cost. We get lots of compliments on it. Very pleased with it.”

Impact Furniture 5 star review on 5th September 2022

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Posted 1 year ago

“No problems with product or delivery. Assembly instructions clear. Overall very satisfied.”

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Posted 1 year ago

“Absolutely delighted with the 2 units in white and ‘oak’. They look and feel much more expensive than they were and not hard to put together. Delivery was good and they were very well packed with no chance of getting damaged! Will happily use Impact Furniture again.”

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Posted 1 year ago

“Can’t fault the product, delivery or aftercare service. Just Brilliant!”

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Posted 1 year ago

“Very good customer service. Product excellent. Would buy again from Impact. Modern product which has uprated our home”

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Posted 1 year ago

“Quick delivery and very pleased with the cupboard for the money”

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Posted 1 year ago

“Bed was good quality and exactly as it looked online. Delivery was quick and customer service was excellent when we needed to speak to them. All round very happy with this purchase.”

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Posted 1 year ago

“Highly recommend. Great company from start to finish. Items arrived promptly & the quality is as expected from the brochure”

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Posted 1 year ago

Impact Furniture is rated 4.6 based on 916 reviews