IML Direct Reviews

Name: IML Direct
Address: Unit 5, Leaford Way, Leaford Road,, Birmingham
Rating: 4.92

4.9 Rating 60 Reviews

100 %

of reviewers recommend IML Direct

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Phone:

0121 508 5736

Email:

sales@imldirect.com

Location:

Unit 5, Leaford Way, Leaford Road,
Birmingham
B33 9TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No matter what our requirements are these guys will do everything they can to meet them”

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Posted 6 years ago

Our team won't stop until you're happy! :) Thank you for taking your time to leave a review.

Posted 6 years ago

“Always fantastic to deal with. Super friendly staff who have great product knowledge across the board.”

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Posted 6 years ago

Thank you, James. We really appreciate that you recognise the hard work we put in and I'll be sure to let the team know of this :)

Posted 6 years ago

“When I contact IML they are professional and helpful on all occasions. They are back with prices in a short space of time, which are competitive. Delivery costs to Northern Ireland as also very keenly priced which keeps prices keen.”

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Posted 6 years ago

Linda, thank you so much for taking the time to write a review. Our team does their best to assure that you get the best prices possible. It would be a please to deal with you again in the future!

Posted 6 years ago

“Great service, knowledge and prices. Speed of delivery is great if you need items in a hurry too. I'll definitely be using IML again......”

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Posted 6 years ago

Thank you for your review, Rob. We're happy that you appreciate the hard work our team puts in and we look forward to dealing with you again!

Posted 6 years ago

“Service and attention to detail always very good.”

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Posted 6 years ago

Thank you for taking the time to leave a review Phil :)

Posted 6 years ago

“Exceptionally polite and helpful account manager. Makes dealing with IT issues a breeze for our small business Thank you IML”

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Posted 6 years ago

Thank you Steph :) We are able to cater to all businesses big or small!

Posted 6 years ago

“The service is what sells the products, staff that listen to you and work with you. I know that I can trust what I am told and if it's available tomorrow, it's there tomorrow. When you know that you will always get the best price and best service there isn't much more you need.”

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Posted 6 years ago

Thank you Cris! So happy to hear great comments about our account managers & services :)

Posted 6 years ago

“Always prompt on quotes and orders”

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Posted 6 years ago

Thank you for taking the time to share your experiences James!

Posted 6 years ago

“Consistent high service provided by account manager, great pricing on niche items and fantastic stock availability.”

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Posted 6 years ago

Thank you Colin! We work hard to impress all our customers :)

Posted 6 years ago

“Great service, very professional account managers. Easy to deal with on a daily basis, never miss a beat.”

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Posted 6 years ago

Thanks for Jon! Glad to see you are happy with the level of professionalism here at IML

Posted 6 years ago

“Great prices, Great knowledge, Not just after a quick sale but will find the right solution for the end user, Great selection and stock levels of Kit, Great accounts managers, Super quick delivery and turn around, Quick quote process, always free and ready to answer questions or escalate quotes and urgent orders, never had any DOA's or faulty KIT. Helps the quoting and ordering process to be quick so we can carry on with our day to day business.”

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Posted 6 years ago

Thank you Nathan :) We will always try our best to offer our customers the best service possible!

Posted 6 years ago

“Quick response, easy to get in touch by phone, online chat and email. Competitive pricing and quick delivery times accompanied by in-house warranty means it's an easy one-stop-shop for everything, simplifying our jobs here.”

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Posted 6 years ago

David you're too kind! Thank you for your review :)

Posted 6 years ago

“Great account manager who looks after us well, keen pricing which enables me to stay competitive. I'd recommend IML.”

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Posted 6 years ago

Thank you Don :) So glad to hear your account manager looks after you & provides you with great pricing!

Posted 6 years ago

“Good prices, GREAT staff. Good stock availability and delivery.”

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Posted 6 years ago

Thank you for taking the time to leave a review Ian!

Posted 6 years ago

“Staff always professional, friendly and willing to go the extra mile to close a sale, support me, and provide a smooth sale/return/replacement.”

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Posted 6 years ago

Thank you Stasinos! Great to hear how well our staff help with all your requirements :)

Posted 6 years ago

“If I just need a part asap, they supply If I need a solution, they advise They have a can do attitude, and tell you honestly if they can't do something. 5* justly awarded.”

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Posted 6 years ago

We're glad your account manager is able to help with all your IT requirements! Thank you Tom :)

Posted 6 years ago

“Excellent Pricing, Personal Service and Accurate Delivery.”

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Posted 6 years ago

Thank you so much Harvinder! So glad to see you are happy with the professionalism here at IML.

Posted 6 years ago

“Magnificent service Extremely competitive pricing. Great customer service”

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Posted 6 years ago

This is great feedback Matthew! Thank you for taking the time to leave a review :)

Posted 6 years ago

“Our Account manager is excellent, knowledgeable and a trusted advisor. The competitive pricing they offer helps too! A hidden gem for us is their white label break-fix contract offering.”

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Posted 6 years ago

Amy we couldn't of described ourselves better! thank you for your review :)

Posted 6 years ago

“IML account managers are always very quick to respond and helpful in advising us on specific parts.”

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Posted 6 years ago

I'll pass your feedback to the IML account managers! Thank you Jo :)

Posted 6 years ago

IML Direct is rated 4.9 based on 60 reviews