“ikea VERY CUNNING BUSINESS, EMPLOY PEOPLE TO MAKE USE OUT OF EMPLOYEES LIKE MACHINES AND DISMISS WITHIN PROBATION PERIOD, ENGLISH PEOPLE SPEND SHIFTS AT THE COMPUTERS IN OFFICE ROOMS AND ALL THE IMIGRANTS AND BLACK STAFF ARE FORCED TO WORK IN COLD WAREHOUSES DELIVERING HEAVY FURNITURE ON TROLLEYS TO CUSTOMERS. CUSTOMERS ARE MOSTLY UNHAPPY ABOUT SERVICE IKEA PROVIDES. PEOPLE AVOID THESE LIKE LABOUR CAMPS STORES BY LONG DISTANCE.”
“The worst experience ever. IKEA literally mess up my plans. What was supposed to by a smooth relocation from Glasgow to London turned to nightmare because of your worst unorganized services. I made my order on 28/12/2021 and delivery scheduled on 21/01/2022. Then rescheduled on 23/01/2022 and guess what again rescheduled on 25/01/2022 but this time with more surprises from IKEA, I even received a confirmation message about delivery time from 7:00 AM till 7:00 PM. And guess what I waited until 6:30 pm before I call IKEA customer service which is the worst service in the universe advising me to cancel my order which is almost 5300£ because all my items are out of stock. Which I did. Then again I was surprised because I discovered that all my items were available from click and collect. I am talking from the top of my lungs, I hate IKEA services because I had to live in hill for 2 weeks with kids aged 9 and 8 years in empty flat because your stupid, bad and unorganized customer services. I hate IKEA”
“Horrible @@
Ikea is nightmare!!!!
I ordered one month ago.
I am waiting for 1 month.
Finally I talked on the phone with ikea today,they said “your items haven’t dispatched yet.
If you want,we will refund.’
That’s it??????
Oh my goodness
I can’t believe.”
“Service was very efficient however we wanted to purchase 3 cupboards and 4 chest of drawers directly from the store to qualify to have it delivered the same or next day and the boxes were so heavy we couldn't even push the trolleys to the till. So we ended up ordering online and had to wait longer for delivery. There was no staff on the floor to help us with the heavy items.”
