iGrass Reviews

4.83 Rating 109 Reviews
95 %
of reviewers recommend iGrass
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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08000 884 339



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Amazing company to deal with. First class service starting from the initial ordering process right down to the delivery driver (who went the extra mile for us - literally!). No question, we will be ordering from them again.
Posted 5 days ago
Igrass is and will be the only company Surburban Landscapes of Hampshire will use for all of their artificial lawns. We started at the iGRASS Training Academy, where we learnt everything. We also met Vicky who has been taking our orders ever since, with a fast response even going above and beyond to help get our orders out. The delivery is next to none - we even get a call from the driver to say they will be with us soon. High quality products at great rates, my customers have even moved away from other brands on the market, after seeing the samples iGRASS gave us. Thank you Daniel Small, Surburban Landscapes
Posted 1 week ago
Our Grass looks absolutely amazing and I am really pleased with the quality and texture of the grass, I wish I had made the decision years ago to have artificial grass laid 😊
Posted 1 week ago
Vicky is just a joy to deal with and offers peace of mind knowing that my order are looked after and will be delivered with my specifications. Bruno's Services, Essex
Posted 5 months ago
The team at Igrass were so helpful. Sent me a next day delivery sample for my client and a full sample pack aswell as giving me great prices and so friendly on the phone. The grass is top quality too. I'll just be using these from now on
Posted 5 months ago
I love dealing with the team at Igrass, they are truly professional and a real pleasure to work with.
Posted 5 months ago
Great team providing an excellent service to my business. The artificial grass products are of a high quality and have been well received by my own customers. Delivery service is well managed and the drivers are always very pleasant and helpful. Well done to all involved.
Posted 5 months ago
Very excellently treated by Vicky from start to finish ...
Posted 5 months ago
Good quality product at a competitive price. Friendly and helpful service and exceeded my expectations regarding delivery timescale.
Posted 6 months ago
From my telephone conversation with Jo samples came on time got a match for existing grass on site placed the order and delivery it worked like clock work. many thanks Neil.
Posted 6 months ago
I have been very impressed with the level of customer service Vicky and her team provide from ordering through to fulfilment of the order. The product is always top notch and priced very competitively. I certainly won't be looking any where else for supplying my business. Thanks Mark Shear Excellence Garden Services
Posted 6 months ago
Vicky, thankyou for the exceptional service again. So happy with the quality of the artificial grass it is very durable and realistic. The ordering process by phone couldn't be made any easier, there are no details at all that are left out. Also with the delivery it is very flexible and you always keep me updated when I will be receiving my order and the driver always calls me when en route which is very handy. Overall the service from start to finish is second to none and I thankyou Vicky for that - as your attention to detail is 1st class.... I would recommend to anyone to purchase your products and I will be most certainly ordering from you in the future...... Wixams Turf, Bedfordshire
Posted 7 months ago
A great company to deal with, competitive and always helpful advice from Vicky and the team. Good product range which is readily available.
Posted 7 months ago
Started using Igrass as an alternative supplier for artificial grass as my originally had ran out of stock through lock down. During this time Jo and the team were super efficient, delivery was prompt and the quality was exceptional I was even impressed with the after sales care as they followed up after every delivery Definitely will be using Igrass as my main supplier. Thanks again Dave Caspian Landscapes
Posted 7 months ago
One of the main reasons we've stayed with your guys despite many other Companies trying to get our business is your customer service. Vicki & Joe have got it nailed and in my opinion a credit to your business. Well done guys. Excellent dispatch times too. Thanks Tony & Jill, Potteries Home & Garden Solution, Stoke.
Posted 7 months ago
Hi, I used the Impress 35mm, it is a Really thick grass and quality, all round great experience with company Many thanks Sean
Posted 8 months ago
The ordering process is very straight forwards, I processed the order through the website; after speaking with Vicky via email with regards to the best grass option for my requirements. I received information on the order progression as well as a delivery date. The order was received in full. The installation went to plan with no issues. I am very pleased with the final outcome. I feel if there was any issues then I would easily be able to get hold of someone at iGrass for help and a solution. Many thanks David Munt www.primeimprovements.co.uk
Posted 8 months ago
Hi. The experience of working with iGRASS was great. From start to finish i felt very looked after and the service was brilliant. Vicky was very helpful with information and letting me know about delivery times etc. With a very quick service. I would definitely use iGRASS again. Thanks again LJM Landscaping & Fencing. Suffolk
Posted 8 months ago
Vicky is always there to help and goes the extra mile to make sure u get the right product at the right price, deliver on time if not quicker, very helpful drivers always willing to help. Excellent range of products at affordable and realistic prices. Thanks Laurence.
Posted 8 months ago
Overall I am very happy with iGRASS and the way they work. The website is easy to navigate and runs very smoothly. Once grass has been ordered they people at iGRASS are quick to respond to emails and give you the information that your looking for. Phone calls and emails both get you quick answers which I like in the company. Delivery time is good and fast, along with the couriers who are more than happy to call you when they are an hour away and again are very helpful when it comes to the delivery side of things. Many thanks Jake (Luxury Gardens of London)
Posted 8 months ago
iGrass is rated 4.83 based on 109 reviews