Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

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“Really happy with my purchases for my dinning room dress it up well and at great value for money”

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Posted 4 years ago

“Beautiful light,very bright!”

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Posted 4 years ago

“Beautiful shade, brightens up my hallway”

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Posted 4 years ago

“Lights just as expected. Good quality, well packaged & when I had to speak to the company direct about delivery they were very accommodating and sorted the problem out.”

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Posted 4 years ago

“Stunning lamp exactly what I wanted! It has the luxury look with a nice price tag & is a touch lamp where I have found previously when looking for one a lack of choice so I am so pleased I have found this one which fits perfectly in my bedroom!”

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Posted 4 years ago

“I paid extra for next day delivery but it took days for my parcel to arrive. Following my asking where my parcel was I was eventually refunded all of the postage - thank you for that - but customer services seemed to have little interest in finding out what was happening with my lamp and I had to nag them rather than them proactively questioning the courier and keeping me informed. I got the impression that they thought I was just a nuisance and had to basically shame them into an apology when I sent them pics of the box that eventually arrived - battered to bits! Luckily, the contents were, amazingly, undamaged. I am very disappointed and will avoid Iconic Lights in future. The lamp is lovely, and great value, BTW, but the delivery experience was dreadful.”

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Posted 4 years ago

We are sorry to hear how your item was delivered by the carrier, and the standard of service you received we will look into this further as this is not the standard of service we expect. Please do not hesitate to contact us if you have any further issues. customerservice@iconiclights.co.uk

Posted 4 years ago

“Fast delivery light it lovely quality little boy loves it thank you”

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Posted 4 years ago

“Assembled with ease but the base is slightly off making the rest of the lamp stand “just off centre” with a lean. But I’ve opted to just make do and place it at the end of a couch partially obstructed from view. Shade was also slightly damaged and poor finish as it has jagged edge not the smooth well rounded finish it describes. But at the price I guess you get what you get.”

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Posted 4 years ago

Our apologies for your item being faulty. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 4 years ago

“Superb quality at a great price. Would highly recommend.”

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Posted 4 years ago

“Just as ordered.”

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Posted 4 years ago

“Speed of delivery was excellent. The item arrived totally matched the description on the website”

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Posted 4 years ago

“Bought this to provide more light in the kitchen ...... it certainly doesn't disappoint. It looks clean and classy and the spotlights are easy to move to face different positions. I love it!”

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Posted 4 years ago

“Looks great”

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Posted 4 years ago

“Really impressed with the light shades, ceiling roses and retro bulbs I bought from iconic lights! Extremely good value, speedy delivery and very well packaged. Would highly recommend!”