iCollectClothes Reviews

4.94 Rating 11,669 Reviews
99 %
of reviewers recommend iCollectClothes
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Best Customer Support in the Reviews.io Customer Voice Awards,  Summer 2020
Read iCollectClothes Reviews

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that also raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website


0344 879 4417




Unit 3 Capstan Centre, Thurrock Park Way, RM18 7HH, Tilbury, Essex, United Kingdom

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Anonymous  // 01/01/2019
Excellent hassle free experience. Was kept notified at all times. Extremely easy to use, and doing some good by donating. Will definitely recommend and use again.
Posted 20 hours ago
Excellent service, especially during these times.. and great communication throughout. Would use again, and highly recommend.
Posted 20 hours ago
Excellent communication, covid friendly! I saw the van leaving as I was arriving back home and was labelled up as mentioned in the emails. Will certainly use again!
Posted 20 hours ago
Very easy to arrange. Great service. Thank you.
Posted 20 hours ago
Easy to organise collection and they collect a range of items which is really helpful.
Posted 21 hours ago
Quick and easy!
So glad they went to charity!
Posted 21 hours ago
Kept us up to date with emails, with swift replies!

Didn’t even see them collect and It is such an easy way of recycling clothes that wouldn’t fit in a clothes bank bin at tesco!

Website easy to understand and will be using this again!!!
Posted 22 hours ago
Excellent service. Was kept informed about pick-up time. Would definitely use again.
Posted 22 hours ago
Really good system a d so good to still be able to donate to charity even in pandemic and know that clothes will get reused and not just go to waste. Easy to book collection and good updates via email. Friendly collection driver. Very safe and excellent service.
Posted 22 hours ago
Easy to get rid of unwanted clothing and toys, dvds cds haberdashery etc and they collect it all from my doorstep
Posted 22 hours ago
At a time when we can't donate in charity shops, this is a very valuable service - thank you.
Posted 22 hours ago
Really pleased with this company.
They are obviously very busy in the current climate so collection dates may vary, but great other than that.
Would recommend to others and definitely use them again.
Posted 22 hours ago
Great communication and so helpful during Lockdown to be able to pass on clothes the kids have grown out of with SO much wear left in them!
Posted 23 hours ago
Brilliant service. So pleased to be able to help. Didn't think anyone would be able to pick up due to covid. Will be sorting out more soon. Thank you
Posted 23 hours ago
Good communications re collection day and time- easy to book a slot. Good to know that all sales go to charities.
Posted 23 hours ago
So good and convenient service! Always let you know when exactly picking up and update with any changes. I found these guys are lifesavers as all charity shops are closed due to lockdown
Posted 23 hours ago
Really impressed with the service.It was so easy to book in and they sent updates for when they were arriving.They came promptly and were really nice and polite.I would highly recommend.
Posted 23 hours ago
It was great to be able to donate during lockdown and it was so easy to arrange with regular communication re pick up.
It was also good to have a real range of charities to choose from too.
Excellent service, thoroughly recommended.
Posted 1 day ago
A great service. They kept me updated with a collection time and arrived on time. I donated books, DVDs, clothes and cuddly toys. I will definitely be using this service again, it's good to know these items will be reused and a charity will also benefit.
Posted 1 day ago
Friendly punctual excellent service thank you .
Posted 1 day ago
iCollectClothes is rated 4.94 based on 11,669 reviews