iCollectClothes Reviews

4.94 Rating 11,486 Reviews
99 %
of reviewers recommend iCollectClothes
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Best Customer Support in the Reviews.io Customer Voice Awards,  Summer 2020
Read iCollectClothes Reviews

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that also raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website


0344 879 4417




Unit 3 Capstan Centre, Thurrock Park Way, RM18 7HH, Tilbury, Essex, United Kingdom

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Anonymous  // 01/01/2019
Excellent communication by email. Updated regularly re pick up time which became more exact. Would certainly use again.
Posted 20 hours ago
Great - easy to organise and fantastic communication.
Posted 20 hours ago
Fantastic 6 bags of unwanted clothes gone to a good cause
Posted 21 hours ago
Couldn’t be easier. What a great service.
Posted 21 hours ago
Great way to donate your clother specialy during coronavirus conditions. Contactless pick up and very good comunication.
Posted 21 hours ago
Very simple to use and helpful! Happy I found this donation service!
Posted 22 hours ago
Brilliant service. Will recommend to friends
Posted 22 hours ago
nice, fast and easy way to donate
Posted 22 hours ago
Came when they said they would and took it all. Nice to be able to choose a charity that’s close to my heart
Posted 22 hours ago
Well on time slot. No problem with the lick up. Brilliant service
Posted 22 hours ago
BrillIant service, kept me updated throughout with pick up date/times and arrived on the day specified within the one hour slot. Will definitely use again and recommend to friends family to use especially during COVID where we are unable to leave the house and the charity shops are closed.
Posted 23 hours ago
Get a email with date and time of collection and you can pick which charity you would like to donate to definitely using this every time now
Posted 23 hours ago
excellent service thanks
Posted 23 hours ago
Excellent service will use again and will certainly recommend to others
Posted 1 day ago
Quick way to donate clothes whilst not leaving your home, email confirmation and time slot advised. Will definitely use them again.
Posted 1 day ago
Excellent service, easy to arrange a collection and was emailed with a confirmation and given a time slot for the chosen day of collection. I also received a further email advising that the time slot would change from between 1pm & 3pm to between 1pm & 2pm. The collection was made just after 1pm. Would recommend to anyone who would like to donate to a charity.
Posted 1 day ago
Helped me help people
Posted 2 days ago
Second time that I try to use the service but none showed up.
Posted 2 days ago
Prompt collection, good communication throughout and collection in a branded van for security.
Posted 2 days ago
Excellent service, easy to book and hassle free, ease free! Very handy service with the charity shops being closed.
Posted 2 days ago
iCollectClothes is rated 4.94 based on 11,486 reviews