Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

ICE Headshop Reviews

4.7 Rating 12,885 Reviews

91 %

of reviewers recommend ICE Headshop

Company Reviews

Product Reviews

4.7

Based on 12,885 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

Write Your review

Tell us how ICE Headshop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ICE Headshop 5 star review on 25th April 2024

Stephen Buckham

ICE Headshop 5 star review on 16th April 2024

ICE Headshop 5 star review on 4th April 2024

ICE Headshop 5 star review on 26th March 2024

ICE Headshop 4 star review on 18th March 2024

ICE Headshop 5 star review on 7th March 2024

ICE Headshop 5 star review on 6th March 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lemon isn’t the right taste for me, perfume/flowery. Did not enjoy :-(”

Posted 2 years ago

Hi Louise, I'm sorry you didn't enjoy our product. Our Holy Grail kush aroma comes from our Real Terpenes which is infused with the flower.

Posted 2 years ago

“I haven't received then”

Posted 2 years ago

Hi Daniel, I've taken a look and I can not see any previous email correspondence from you. Can you please email us at: admin@iceheadshop.co.uk We can then get any issues resolved for you as soon as possible.

Posted 2 years ago

“my seeds were old and cracked”

Posted 2 years ago

“Great service seeds wasn’t best quality some didn’t germinate and also the one that did didn’t even break the soil fresh media ph water humidity not much to go wrong at this stage just bad seeds”

Posted 2 years ago

“I bought 10,000mg CBD vape juice and it’s unusable as it makes me cough so much. Very harsh taste . I’ve gave this to a few friends who all cough during vape. I would have loved this to work for me but it’s been a waste of money. Maybe a bad batch but should be tested extensively before dispatch.”

Posted 2 years ago

“Arrived on time but seeds were damaged and unable to germinate”

Posted 2 years ago

“When shopping on site it said to spend x amount more to get free delivery which I did then it charged delivery , I politely tried to sort it out and just got a blunt message back”

Posted 2 years ago

Hi Hayley, For the free delivery, you need to spend over £35. The problem arose when you applied your discount as this took the total below the set price which I can see was explained in the reply email for you and why you were then charged for the delivery.

Posted 2 years ago

“To Off them neve take off so no happy abowt it”

Posted 2 years ago

Hi Paul, I'm sorry to see you had a bad experience with us. Please contact us at : admin@iceheadshop.co.uk We can then look at getting any issues resolved for you :)

Posted 2 years ago

“A bit sad - my order arrived incomplete, I got no response when I emailed back to ask it to be sorted out. The products that I did get I really like.”

Posted 2 years ago

Hi, I can see the missing product was dispatched for you and also an explanation for the delay in replying to your initial enquiry. I do however apologise for any delay due to this issue.

Posted 2 years ago

“Paid for next day delivery, contacted customer service to confirm the day it would arrive, it arrives a day late, I contact customer service and they now tell me it would be the next day, asked for the £6.99 back as I was no longer receiving the next day delivery service, was told I couldn't have it. Probably wont buy again.”

Posted 2 years ago

“Not very good it didn't reduce pain at all and I had to take my nite meds to fall asleep it may have been dosage but..”

Posted 2 years ago

“I bought u cheese berry and only one has came up”

Posted 2 years ago

“No stock, although it let me add to cart and purchase. Perhaps accurate inventory control would help.”

Posted 2 years ago

“My clear sniff gullet was broken on delivery I am gutted had to bin it but my blue one was ok”

Posted 2 years ago

“Wasn't impressed with fly pod. Product want sealed in the box it came in and within 4 puffs the blue light at the bottom was flashing to let me know I couldn't use it anymore. Not happy”

Posted 2 years ago

“It really needs some THC, a bit of a waste of money as it doesn't work without the THC.”

Posted 2 years ago

“Very good but refund I'm still waiting for after contacting u by phone twice plus emails an now no body answering phones when I'm owed money but I'm generally happy with products”

Posted 2 years ago

“Not as good as it used to be”

Posted 2 years ago

“Not yet germinated hopefully soon last seeds were OK it was bubblegum”

Posted 2 years ago

“Disappointed. Ordered 3 feminised trainwreck seeds and got a free northern lights with them. Once arrived I started germination process into glass of water until the sank and then into paper towel ts inside a plate. 72 hours later 1 seed had popped open which I planted other 3 still had not popped. Another 48 hours and 1 more seed popped which I planted. After another 2 weeks of trying everything possible the other 2 seeds wouldn’t germinate and for this reason I wouldn’t come back 50% of seeds is not good numbers.”

Posted 2 years ago

«
1
2
...
3
4
5
6
7
»

ICE Headshop is rated 4.7 based on 12,885 reviews