Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

ICE Headshop Reviews

4.7 Rating 12,880 Reviews

91 %

of reviewers recommend ICE Headshop

Company Reviews

Product Reviews

4.7

Based on 12,880 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

Write Your review

Tell us how ICE Headshop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ICE Headshop 5 star review on 25th April 2024

Stephen Buckham

ICE Headshop 5 star review on 16th April 2024

ICE Headshop 5 star review on 4th April 2024

ICE Headshop 5 star review on 26th March 2024

ICE Headshop 4 star review on 18th March 2024

ICE Headshop 5 star review on 7th March 2024

ICE Headshop 5 star review on 6th March 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 of my seeds were crushed when they came”

Posted 1 year ago

Hi, I do apologise for this, sometimes items can become damaged in transit. I can not see any previous email correspondence, please contact us at: admin@iceheadshop.co.uk We can then help get this resolved for you :)

Posted 1 year ago

“Half seeds didn’t grow inside very disappointed”

Posted 1 year ago

“Buy disposable or spend more than a tenner”

Posted 1 year ago

“The drag on the vape let's out only little smoke”

Posted 1 year ago

“Hyla Disposable Vape Pen 3.2ml No effect from guarana. Tastes bit rank. Odd flavour combos”

Posted 1 year ago

“Useful product, not as intense as I previously thought.”

Posted 1 year ago

“I never received my free cbd gummies just the seeds”

Posted 1 year ago

“Good afternoon. I would like to make my claims. Last time, I ordered 5 seeds of StarRider from you. All five seeds did not open. Only one seed opened after a week, and the same germinated helplessly in three days. Now only the free seed you send me is growing. How can you solve this problem?”

Posted 1 year ago

“Not a great product (lemon haze) just gave me a headache and felt rough the next day!”

Posted 1 year ago

“I bought 5 seeds and was told I would receive one more free but instead I got an empty packet. Out of the 5 seeds 4 were simple flowers and one was a very feeble g plant. So I basically paid for seeds which had no relationship whatsoever to what I ordered. Very dissapointed.”

Posted 1 year ago

“Wasn't as good as usual to many hard stems and definitely not as nice as before 🙉to many hard bits”

Posted 1 year ago

“Missing part of order, was told I would receive the item at the beginning of this week but still not arrived. Happy with the products I received. But wouldn't trust this company again.”

Posted 1 year ago

Hi, I've taken a look at the email correspondence and can't see any emails from you regarding this. Can you please contact us at: admin@iceheadshop.co.uk We can then get this resolved for you as soon as possible.

Posted 1 year ago

“The service was fine but the products were awful. I know they aren’t the same as they used to be, but a very unpleasant experience and won’t buy again I’m afraid.”

Posted 2 years ago

“Some items don't come.”

Posted 2 years ago

Hi, I'm sorry to hear that items were missing from your order. I've checked the emails and I can see you sent an email in the evening and a member of staff got back to you the next morning. We are still awaiting a reply to clarify the missing items so that we can get this resolved for you as soon as possible. Please contact us at: admin@iceheadshop.co.uk Please also check your spam or junk folder as the email reply may have gone there.

Posted 2 years ago

“Had the purple and it didn’t tast great, struggled to smoke it”

Posted 2 years ago

“Shopping experience was great fast delivery .cheap seeds didn't germ .a little disappointed .”

Posted 2 years ago

“Excellent shipment times, otherwise ordering my item was eventful an i never received any cbd sweets”

Posted 2 years ago

“Products are average. Package arrived damaged. Not a great first interaction.”

Posted 2 years ago

Hi Karl, I'm sorry to hear that your parcel arrived a bit crumpled, this would be due to the Royal Mail postmen as all of our orders leave us packed in brand new envelopes if your package had been damaged/ripped and affected the items we would be more than happy to help with this.

Posted 2 years ago

“Placed 3 seeds in rockwool after soaking overnight, in and only one has sprouted a tap root and grown.....not too happy 😫”

Posted 2 years ago

“well my free gift worth £18 never arrived”

Posted 2 years ago

Hi Rachel, I can not seem to locate any email correspondence regarding this issue, I have taken a look at your order and it appears this wasn't on your invoice which is why our packing team did not include it. Please contact us at : admin@iceheadshop.co.uk We can then get your free gift worth £11.99* sorted for you :)

Posted 2 years ago

«
1
...
2
3
4
5
6
»

ICE Headshop is rated 4.7 based on 12,880 reviews