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ICE Headshop Reviews

4.7 Rating 12,874 Reviews

91 %

of reviewers recommend ICE Headshop

Company Reviews

Product Reviews

4.7

Based on 12,874 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 16th April 2024

ICE Headshop 5 star review on 4th April 2024

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ICE Headshop 5 star review on 7th March 2024

ICE Headshop 5 star review on 6th March 2024

ICE Headshop 5 star review on 28th February 2024

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not been very happy of late... My success rate has drastically dropped over my last few orders... Hate doing reviews, but I was asked”

Posted 7 months ago

“Dr Trichome Gummies Monster Mix Pouch Been taking CBD products for years, these are a waste of money. 60mg no way. what type of CBD this is i dont know. love to see a data sheet on these. i take normal CBD gummies of 20mg and they are fine. these are rubbish. spent 36 pounds on 2 packets. plus free one. better to buy normal sweets. avoid”

Posted 7 months ago

“One seed out of six germinated”

Posted 7 months ago

“im not happy i only got 5 money maker and i paid for 5 white widow but only got 3 also got a bag of the gift free gummies and 3 seeds of white widow in total we were missing 2 white widow seeds”

Posted 7 months ago

Hi Jimmy, I'm very sorry to hear that there was an issue with your order! I've taken a look and I can't see any email correspondence. Could you please contact us at: admin@iceheadshop.co.uk A member of our staff will then be in touch to get this resolved for you asap.

Posted 7 months ago

“Only 5 of the 16 seeds I received germinated”

Posted 8 months ago

“I got some seeds n from a good source said if they sink there good nearly all of them sank n I ended up wi 2 out of em”

Posted 8 months ago

“Over half arrived damaged/leaking or not working at all. The ones that did work were mild in flavor and lasted around 10-15 draws before tasting burnt and used up. Would not recommend to be honest. I previously bought the elf shisha bars only to find them a bit of a let down in comparison to normal elf bars. I had higher hopes for these.”

Posted 8 months ago

“Two orders and some seeds on each not fit for purpose”

Posted 9 months ago

“Did not receive my free gift (medigums)”

Posted 9 months ago

Hi Hertzog, I'm sorry to hear that you didn't receive your free gift! I've taken a look at the email correspondence and I can't see that you have contacted us regarding this. We will have a packet dispatched for you today :) Should you experience any issues with your orders please feel free to contact us at: admin@iceheadshop.co.uk A Member of our team will then be in touch to get any issues resolved for you as soon as possible.

Posted 9 months ago

“Could not germinate seeds”

Posted 10 months ago

“Not very good”

Posted 10 months ago

“I DIDNT received my discount of my free gift. Hmmmmm. Package come fast. No problems at all.”

Posted 10 months ago

“Missing product”

Posted 10 months ago

“Seeds didn't sow”

Posted 11 months ago

“Was pleased with 2 out of 3 products but one had clearly been used/ opened. I emailed about it but never got a response”

Posted 11 months ago

Hi Sinead, I'm sorry to hear you were unhappy with your order. I've taken a look and I can see a member of our team has been in contact to resolve the query with your order. Should you need any further assistance then please contact us at: admin@iceheadshop.co.uk One of our team is always happy to help :)

Posted 11 months ago

“I got my order in great condition and in time. But I didn’t receive any of the free seeds for the first time. I spent the required amount so a little odd.”

Posted 11 months ago

“Hi on my last order I ordered 50 seeds you only sent me 49 and one of the pacts that was ment to contain 3 seeds was split so only actually got 46 seeds. I have sent you a email before I posted this but no reply in a week so posted this”

Posted 11 months ago

“Order arrived broken, spoke to customer services who issued me a new one, this was Thursday and it’s now Wednesday and it still hasn’t shipped..”

Posted 11 months ago

Hi Grace, I'm sorry to hear you've not yet received your replacement. Unfortunately there was a slight issue when trying to process this but this is resolved and leaving us for you today. We've also included an additional gift on your order for you today and dispatched this on our upgraded delivery to arrive with you tomorrow by 1pm. A member of our team has been in contact today with an update. We apologise for any inconvenience that this may have caused you and this is not the experience we want our customers to have here at Ice Headshop.

Posted 11 months ago

“Well I didn't have a great experience they sent me a pack of the wrong seeds then email them to say and they didn't even get back to me”

Posted 11 months ago

“1 out of 5 seeds have germinated!”

Posted 11 months ago

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ICE Headshop is rated 4.7 based on 12,874 reviews