iamsold Ltd Reviews

Name: iamsold Ltd
Address: Floor 6, Arden House, Regent Centre, Newcastle upon Tyne
Rating: 4.69

4.7 Rating 803 Reviews

95 %

of reviewers recommend iamsold Ltd

Company Reviews

Metrics

Info

4.7

Based on 803 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0345 646 0302

Email:

customerservices@iam-sold.co.uk

Location:

Floor 6, Arden House, Regent Centre
Newcastle upon Tyne
NE3 3LU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used IAM Sold to sell our house in Kent. We had excellent service from the start to completion, always kept up to date with progress, with friendly and professional staff.”

Helpful Report

Posted 4 years ago

Dear Valerie, Thank you for your excellent review. It is brilliant to hear that you found our service excellent from the start. We work very hard to ensure all of our clients are kept fully up to date at all times so it is great that you have benefited from this. Kind Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Really great service and we couldn't be happier with the purchase of our property”

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Posted 4 years ago

Dear Louise, Thank you for your 5 star review. We are delighted that you have received such a great service and that you could not be happier. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Excellent couldn't fault them was kept informed about how my house sale was going i would highly recommend”

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Posted 4 years ago

Dear Darren, Thank you for your fantastic review. It is great to hear that you were kept fully informed throughout your journey with IAM Sold and that you found the service you received was excellent. Kind Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“SIMON AT IAM SOLD WAS A GREAT HELP & KEPT US INFORMED ALL THE TIME”

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Posted 4 years ago

Dear Craig, Thank you for your 5 star review. It is excellent to hear that you have received such a brilliant service from IAM Sold. We will pass on your positive comments to Simon. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Excellent Customer Service kept in the loop all the time and Very Professional Methodical And Fantastic Efficiency. I Will Recommend To Anyone wanting to Sell their Property.”

Helpful Report

Posted 4 years ago

Dear Janet, Thank you for your 5 star review. We strive to ensure the best service from start to finish so your feedback is very much appreciated. We are delighted to hear that our staff were all helpful. Our Auction specialists and Sales Progressors aim to provide our customers with exceptional service and make both buying and selling a smooth and easy process, so it is brilliant that you have gained from this. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Quick, helpful buying process with staff that help at every stage.”

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Posted 4 years ago

Thank you for your 5 star review. We are delighted that you found our service quick and helpful. Our team work extremely hard to ensure our timescales of 56 days are met so it is great to hear you have benefited from this. We would like to wish you all the very best in your new property. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Good communication”

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Posted 4 years ago

Dear Melanie, Thank you for your 5 star review. We are very happy to hear that you were kept fully informed throughout your journey with IAM Sold. We would like to wish you all the very best in the future. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Good, efficient service.”

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Posted 4 years ago

Thank you for your 5 star review. We are very happy to hear that you have received such a positive, efficient service from IAM Sold. We would like to take this opportunity to wish you all the best going forward. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“I was very impressed with my case handler Simon Yuk, I could not fault his professionalism and response to my enquires and promptness. Simon made a stressful experience a whole lot smoother having that third party to help chase the odd issue in your favour. A credit to the company, thank you Simon and I AM SOLD🎉”

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Posted 4 years ago

Dear Paul, Thank you for your amazing review. We are thrilled that you have received such a fantastic service from Simon and that your experience was as smooth as you expected. I have passed on your very kind words to Simon today. We look forward to hopefully working again with you in the future. Kind Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Really helpful and informative”

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Posted 4 years ago

Dear Wayne, Thank you for your brilliant review. It is great to hear that you found our staff very helpful and informative. We would like to wish you all the very best in the future. Kind Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Very good communication with I am sold”

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Posted 4 years ago

Thank you for your positive review. Our staff work very hard to ensure the communication is very good between ourselves and all of our clients so it is great to see you have benefited from this. Kind Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Always pleasant, rapid response to milestone acheivements.”

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Posted 4 years ago

Dear Graham, Thank you for your 5 star rating. We are very pleased to hear that you thoroughly enjoyed using IAM Sold and your experience was a very positive one. We are committed to providing an excellent service so we are delighted to hear you have benefited from this. Kindest regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Very satisfied with the service provided by I AM Sold. Kept up to date with progress via emails and courtesy calls I would highly recommend and would not hesitate to use again.”

Helpful Report

Posted 4 years ago

Dear Joy, Thank you for your excellent review. Our Sales and Sales Progression team will always work very hard to keep all of our clients up to date at very stage of the process so I am very happy to hear about your positive experience. We hope to have dealings with you again in the future. Kindest Regards, Dean Customer Services Team IAM Sold

Posted 4 years ago

“This was the first time I have sold a house by auction, it was a pleasant experience and things ran smoothly. Many thanks.”

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Posted 4 years ago

Dear Stephen, Thank you for your 5 star review. We are delighted to hear of your positive experience. We work tirelessly to ensure the best possible service so we are elated that you have had such a pleasant experience. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“good service but very expensive reservation fee so it should be good !!!”

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Posted 4 years ago

Thank you for your review. We are delighted that you have received a good service from IAM Sold. In regards to the fees we are clear and transparent and it is for the buyer to take the fee into account and make their own decision on whether this modern day auction solution is right for them. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“I have already responded to a previous survey in a positive way”

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Posted 4 years ago

Dear Mike, Thank you for your review. We would like to apologise if you have received a duplicate request. Kind Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Thank you Simon the service was second to none all the best for the future Regards Doreen Tennett and John Rowland”

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Posted 4 years ago

Dear Doreen, Thank you so much for providing your fab review. I will pass over your feedback to Simon he will be elated. We are so pleased that you have benefited from the teams superb service. All the best for the future. Kathryn Customer Service Team IAM Sold

Posted 4 years ago

“Progressing team not very impressive, didn't inspire confidence. Couldn't even get the right property, similar address no excuse! Milestones in wrong order & far too late. Auction team exceptionally proactive, too keen to reduce the starting bid. Very pushy. Lawyer team were amazing. Quick & efficient. If using this service you need to fight your corner.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. We are an award-winning auction service provider that has been providing auction solutions and services for several years now and we take pride in being clear and transparent in relation to our service and fees so we are sorry to hear that you are unhappy with the service that you have received. We will of course be looking into your feedback and ensure that the right steps are taken to ensure that this service is not delivered to any other customers. If you wish to discuss this further then please feel free to contact us on 0191 605 3209 or you can email us at CustomerServices@iam-sold.co.uk Kind Regards, Kathryn Customer Service Team IAM Sold

Posted 4 years ago

“Everything from start to finish has been perfect. The efficiency has been second to none. When I phone always someone to answer my questions. I was not resident in the uk and still developed no problem Excellent”

Helpful Report

Posted 4 years ago

Dear Stanley, Thank you so much for taking the time to provide your amazing review. We are elated that you have found your journey perfect this is wonderful to hear. Our staff are trained to a highly extensive customer service level and we are thrilled that you have benefited from the teams expertise. We wish you lots of luck for the future. Kindest Regards, Kathryn Customer Service Team IAM Sold

Posted 4 years ago

“Easy to use, kept me well informed with regard to the process. We live overseas so we needed someone we could trust. No problems at all. Very helpful and proactive staff. Thank you.”

Helpful Report

Posted 4 years ago

Dear Mr Mallinson, Thank you for your lovely feedback. It is fantastic that you found confidence with our team and we were able to ensure that you were kept updated at all times in regards to the process even with the distance. We are happy that you have benefited from our helpful staff and we wish you luck for the future. Kindest Regards, Kathryn Customer Service Team IAM Sold

Posted 4 years ago

iamsold Ltd is rated 4.7 based on 803 reviews