“The purchase was fine; I ordered and got what I wanted without too much trouble. However I wanted the product as soon as possible. I ordered it on Friday at about 13:00 and chose the "Saturday delivery" option (and paid an extortionate £10.00 extra) only to have it arrive on Monday. The £13 paint is now useless because I needed it on Saturday and didn't have it.
Having said that when it arrived it was in good nick.”
“Not the most respectful customer service staff I've come across but overall the experience was good. Received my pair of shoes as ordered, delivery time's been decent (round 4-5 days).
Do not use free coupon codes from the internet though as they will e-mail you saying they don't accept it. I had to pay the value of the reduced 15% coupon I've used, but that went smooth and as soon as I paid it they dispatched my items. The customer care staff that e-mailed made me giggle, as a bonus.
Would I reccomend the service? if you don't mind the below average customer support, then yes. What's important is they do their job and get the things delivered on time.”