Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Hydro-Active Pools & Spas Reviews

5.0 Rating 378 Reviews

99 %

of reviewers recommend Hydro-Active Pools & Spas

Company Reviews

5.0

Based on 378 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-Active Pools & Spas:

Hydro-active Pools & Spas have been firmly established within the wet leisure sector since 1998.

We are a family run business with family values, employing a total of 8 employees both on a full time and sub contract basis.

All of our staff are specialists in their professions, whether its construction, electrical or administrative we believe we have a team that is unrivaled in the industry.

Visit Website

Phone:

01302 831006

Email:

sales@hydroactivepools.co.uk

Location:

Hydro Active Spas Branton Garden Centre,
Doncaster
Doncaster
DN3 3QP

Write Your review

Tell us how Hydro-Active Pools & Spas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hydro-Active Pools & Spas 5 star review on 26th October 2020

Hydro-Active Pools & Spas 5 star review on 26th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys were absolutely amazing we didn't think it was possible to move the hot tub through the bi fold doors and after several attempts it went out with literally a millimeter to spare. I would not hesitate to have these guys back, a Premier firm with great staff too.”

Thanks Mr Biffen, we weren't sure it was going to go through either, and I think everyone breathed a sigh of relief when it did, but we'll always do what we can with what we have available. Thanks for taking the time to leave this feedback, and we hope to welcome you back as a customer soon! Team Hydro

“Both Chris and Martin have been fantastic upon delivery and installation of our hot tub. Friendly, professional and knowledgeable. Following some issues at the beginning of our purchase, of which Katy was supportive and helpful throughout, Chris and Martin made us feel at ease and confident in the product we have purchased and the service we have received. Thanks for a great experience were looking forward to enjoying our tub!”

Thank you Zowie and Jonathon for taking the time to leave us a review. We wish you many years of happiness enjoying your hot tub and your amazing view. Look forward to seeing you in the showroom. Team Hydro Active

“Josh was fantastic. From doing the initial survey to delivering the tub. He gave us his full attention and answered our many questions. I cannot give him enough praise or credit. I would highly recommend this company. Thank you for all your help and expertise”

Thank you Jane and John for taking the time to leave us a review. We hope you are enjoying your new Hot Tub and look forward to seeing you in our showroom. Team Hydro Active

“Great service from start to finish resulting in a wish becoming a reality. All the team was superb and a great demo by Josh explaining all the details and functions”

Thank you Mr Davison for taking the time to leave us a review. Dreams can come true, we hope you are loving your new purchase and hope to see you soon in our showroom. Team Hydro Active

“Quick professional service. The installers explained everything in detail. Would highly recommend.”

Thank you Mr Coggan for taking the time to leave a review. We look forward to seeing you very soon when we fit your Heat Pump and reducing your energy costs enormously so you can relax and enjoy. Team Hydro Active

“Josh and his colleague installed our hot-tub today. Regardless of the atrocious weather they were great. Josh took the time to explain everything we needed to know and answered all our questions. Very approachable, patient and knowledgeable. I would highly recommend these guys, not forgetting the electrician who visited a few days earlier. All round great team of people with high professional standards. Thank you.”

Thank you so much for taking the time to leave a review. Here at Hydro we take great pride in every member of our team giving a professional and friendly service. We hope you are enjoying your Hot Tub and look forward to seeing you in our showroom. Team Hydro Active

“Great service! The lads who came to fit it was superb! Talked me through everything in great detail! Really happy”

Thank you Terry for taking the time to leave us a review. We hope you are enjoying your new Hot Tub and are here if you need any further advise. We look forward to seeing you in our showroom. Team Hydro Active

“Vey helpful and really knowledgeable. Would highly recommend”

Thank you Mr Scattergood for taking the time to leave a review. We hope you are enjoying your new Hot Tub and are here if you need any further assistance. Thank you Team Hydro

“Chris and Josh were fantastic, they got everything up and running for us and showed us how it all worked and the chemicals we needed to put in. They were very proficient, friendly and helpful. Would definitely recommend”

Thank you so much for taking the time to leave a review. We hope you are loving your new Hot Tub and are here if you need any further help or assistance. Thank you Team Hydro

“Both the lads were brilliant and thay explained everything geart and answered all the questions I asked ok and work clean and tyed thank you for your service”

Thank you Mr Burton for taking the time to leave a review. Our engineers take massive pride in what they do and love to leave all our customers happy. Hope you are loving your Hot Tub and we look forward to seeing you in our showroom. Thank you Team Hydro

“Delivered today to my property... Wonderful from the start... Professional engineer Josh was fantastic.. Explained everything in detail... If you was buying a hot tub then this is the place to buy one from... First class”

Thank you Mr Binyon for the time you took to leave this review. Here at Hydro we pride ourselves in delivering the full package before and after purchase. We hope to see you in our showroom in the near future. Thanks Hydro Active

“Chris and Josh did a top job installing our new tub - couldn't do enough for us - was extremely patient with all my questions - putting my mind at rest with their knowledge. Nothing was too much trouble. Also Jacko was a star when he came to do the pre-install electrics install - again, knowledgeable, patient and an all round tidy job.”

Thank you Dave and Donna for taking the time to leave us a review. We are so happy you had a great experience with our company from the start and we are here whenever you need us. Thanks Team Hydro

“The team are friendly, efficient and extremely knowledgeable. Everything that was planned to ensure installation of our Hot tub happened when they aid it would. Communication to advise of timings was amazing.”

Thank you Ann for taking the time to leave such a lovely review. Our whole team take massive pride in making sure we keep you up to date with every part of your journey. Do not forget we are still here for anything you need. We hope to see you in the showroom in the future. Team Hydro Active

“Delivery and installation excellent, explained everything clearly and provided contact details for any questions after installation”

Thank you Sidonie for taking the time to give us a review. We hope you are enjoying your new Hot Tub and are here for any chemicals/advice you need. Thank you Team Hydro

“All the guys at Hydro were really helpful from Terry helping us to choose our tub through to Jak doing the electrics and Chris and Josh installing. Really helpful and great at giving help and advice on maintaining our tub, can't wait to get in it and all in time for Christmas!”

Thank you Mrs Hartshorne for taking the time to send us a reveiw. We hope you are enjoying your hot tub and are here for any advise/help you need going forward. Thanks Team Hydro

“The guy have been great today, allowed me time to think when I couldn't have it the way I wanted. Everything has been explained easily. Totally recommend this service.”

Thank you Joanne for taking time to leave a review. We hope you are loving your new Hot Tub and are here for any future advice/chemicals you need. Thank you Team Hydro

“Great service shown how to use everything thanks very much Josh and Scott”

Thank you John for taking the time to leave a review. We hope you are enjoying your new Hot Tub and are here for any future questions/chemicals. Thank you Team Hydro

“Brilliant service from purchase to delivery, Josh and Chris installed my Spa Storm Elite, great service from these two guys, Josh explained how to operate and add chemicals to the Spa in an easy to understand way If you are thinking about getting a Hot Tub I highly recommend Branton Hydro Active Spa's five stars from me.”

Thank you Chris for taking time to leave a review. We are so happy you had a great journey with us from the very start, long may it continue. Thank you Team Hydro

“Thumbs up to hydro spas once again. We had a slight problem occur, scott the engineer came out to sort it out, he was so polite, professional, knowledgeable and helpful. Once again we had more questions and he was able to answer all of them which has given us even more confidence. He’s a great asset to the company. Thank you scott.”

Thank you Linda and Martin for taking time to leave a review. Not all journeys are smooth however we are a problem solving company, always here to help you support and advise. Thank you Team Hydro

“Customer service has been great the whole way through. From Jack ordering in the store answering all our questions. The predelivery survey was thorough and made for smooth process. Josh and Chris for delivery were amazing getting the tub in no issues. Josh was super friendly throughout and answered all our questions and we're very happy with the new tub.”

Good afternoon, We kindly thank you for your lovely review. We hope you have many happy years in your Hot Tub :) Team Hydro.

«
1
2
3
4
5
»

Hydro-Active Pools & Spas is rated 5.0 based on 378 reviews