“I am extremely disappointed on your delivery service. I received order dispatch on 29th August to say that I would receive my parcel on Thursday 31st August from DPD Ireland and I am still waiting to receive my parcel.
I contacted the DPD Ireland company to locate my parcel and they assured me I would receive it the following day on Friday 1st September before 8pm.
The frustrating part for me is I paid £4.75 for this delivery service, and it is extremely disappointing that I still have not received my parcel.”
“I started shopping at Hybrid over 3 years ago and love the quality and fit of their styles. The dresses are classy, elegant and well made. They also ship quickly.”
“My item hasn't arrived within the designated time frame. I've had no response to my emails. No notification on when to expect the dress. There is no contact phone number for the company, it's email only”
“I ordered 2 dresses in the same size, one was snug but ok and the other too big. Both 12, very annoying when sizes vary. No contact numbers to speak to anyone for help”
“Hybrid's items fit well and are good quality. Their online order system works well and the goods are always received in good time and in excellent packaging.”
“Felt customer service on previous purchase unhelpful. Also found refund service very slow. On this purchase I bought a dress only to be told it would not be in til the end of February. Very disappointed.”
“Perfect service speedy dispatch and both dresses size 16 fitted me perfectly good quality I only found out about Hybrid after admiring Sussanah Reids dress off of GMB not”
“The quality of the clothing from Hybrid is always very good. Unfortunately, this dress did not quite fit my body shape. However, I will definitely be buying more from this site.”
“The quality and style of your products is exactly what I was looking for for years. Very feminine,classy and elegant.I have around 70 of your dresses and I love every single one. Also your delivery is always very fast and convenient with delivery time slot. The only thing ,I wish you could have more dresses,cloths in size 6 UK .Keep up your amazing work and thank you very much. Happy customer . xx”
“I returned a dress to Hybrid and after emailing Hybrid twice was told they had received the dress back on 10th January I am still waiting for a refund and it is the 23rd January this is unacceptable.what is the reason for this long wait”
