“Nice and easy website to use. Found the product I wanted, only recommendation is when you find the product you want include accessories for that product you can choose..”
“Great service, prices very good, delivery prompt, but there was no tracking available, hence being at home to receive item a bit hit & miss, it would have been nice to know when the delivery was scheduled to be made.”
“I need to speak to a person with regards to my order and the phone lines say no calls due to Covid. I’ve emailed and filled out a contact form on the website. I have an issue and need some help. Please can you call me.”
“Product arrived on time and as expected. Response to email enquiries was good, though service would be improved if customers were able to track their order status whilst in transit, as per most other modern online services. Otherwise, would certainly use again.”
“HVLP Shop were the only organisation that I contacted asking some pre-purchase clarification questions that actually bothered to respond. I felt that it was worth paying an additional £5 for the product given the pre-sale service that they provided and the subsequent delivery was very prompt albeit came directly from the UK importer and not HVLP Shop.”
