Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,105 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Harley’s & the top is so comfortable”

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Posted 4 months ago

“I recently purchased this as an xmas presant. It looks as nice as it does in the photo. Decent quality for the price . I got it in the sale & Will definitely return to buy more from this site.”

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Posted 4 months ago

“Exceptional value. I was pleasantly surprised as I usually spend double what this polo shirt cost. The order was delivered within 48 hours. The polo shirt is true value for money. The Boss logo is stitched in ( as it was cheap I expected it to be a plastic stick on logo which it was not). I would certainly buy from Hurleys again now that I have discovered them.”

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Posted 4 months ago

“Great product, excellent quick delivery”

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Posted 4 months ago

“Faulty goods were returned a week ago and I still have not received a refund.”

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Posted 4 months ago

Hi Jason, Thank you for taking the time to leave us a review. We do operate on a 14-working-day window to process any refunds/exchanges/online credits. After reviewing your order I can see that you were refunded for this order at the end of November 2023. If we can assist further with anything else, please contact sales@hurleys.co.uk.

Posted 3 months ago

“Emailed with no response, unhappy with product way to small and losing money to send back and pay £5.50 delivery. No support from team which is a concern when all I want is either a larger size or a gift note so I haven’t completely lost £45 for a unwanted gift”

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Posted 4 months ago

Hi Louise, Thank you for taking the time to leave us a review. Our customer service team strive to reply to all emails within a 2 working day time frame however, this can sometimes be longer in busy periods. Unfortunately, if an order confirmation is replied to we do not get the replies through to our inbox - this is politely stated in bold on the order confirmation email. We ask that you review this email and possibly re-send any issues you may have had to sales@hurleys.co.uk. A member of the team will be more than happy to help.

Posted 3 months ago

“It took 18 days to arrive and when it arrived the DPD driver had thrown the item over the fence in the back garden when I stated online to leave inside the front porch floor and put a big note on the front door saying please leave on the porch floor! The item was soaking wet in the garden from the rain when I came back from the school run. It wasn’t a great process and very disappointing”

Helpful Report

Posted 4 months ago

Hi Lindsey, Thank you for taking the time to leave us a review. We apologise on behalf of DPD for this delivery. We can see that this is not how a parcel should be handled and delivered. We will raise your concerns with our delivery company immediately. If you have any further issues or additional information please contact us via email - sales@hurleys.co.uk. A member of the team will be more than happy to help.

Posted 3 months ago

“Great slippers , expensive but realy worth it . They are SO comfy , look and feel luxurious. Very good delivery”

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Posted 4 months ago

“Easy to navigate and great choice and price”

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Posted 4 months ago

“So glad I’ve found hurleys, great site”

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Posted 4 months ago

“First time purchasing from Hurleys and I can safely say it won't be the last. Good selection of clothing at competitive prices, the website was easy to navigate and my purchase was delivered really quickly. What more can you ask for ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 months ago

“All decent items very pleased with them”

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Posted 4 months ago

“Quick efficient service.”

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Posted 4 months ago

“Really fast delivery and the jacket is cracking, can't believe its taken me so long to get my first barbour jacket.”

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Posted 4 months ago

“Great service, quick delivery, really pleased with my Barbour jacket, first time ordering with Hurleys and would definitely order again.”

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Posted 4 months ago

“Really good shopping experience and quick delivery”

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Posted 4 months ago

“Pleased with whole process from ordering through to delivery Excellent value too”

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Posted 5 months ago

“Great service and delivery. Will definitely purchase from them again .”

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Posted 5 months ago

“I was searching for a Jacket for my Nephew and we came across Hurley's for the first time. Good price, kept updated on delivery times etc and arrived quickly.”

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Posted 5 months ago

“I bought Barbour Mens Sports quilted jacket and it is just what I wanted and Hurleys price was very competitive. The jacket was delivered within 3 days. I recommend Hurleys for any purchase, you get what is published on their Web site.”

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Posted 5 months ago

Hurleys is rated 4.5 based on 5,105 reviews