Hurleys Reviews

4.5 Rating 5,105 Reviews
89 %
of reviewers recommend Hurleys
4.5
Based on 5,105 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Hurleys Reviews
Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024
Jolene
Hurleys 5 star review on 24th December 2023
Henry
Hurleys 5 star review on 15th October 2023
Rachel
Hurleys 5 star review on 28th June 2023
Kevin
Hurleys 5 star review on 23rd June 2023
Miguel
Hurleys 5 star review on 31st January 2023
Christine
Hurleys 5 star review on 31st January 2023
Christine
22
Anonymous
Anonymous  // 01/01/2019
5th pair of Uggs from Hurleys! Fantastic service - wouldn’t buy from anyone else
Helpful Report
Posted 6 years ago
It was my first time ordering. I was a bit reluctant. I was pleasantly surprised and will definetly order again from this store. Customer service , product and value are keys to my shopping at a particular store. Hurleys has all three keys.
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Posted 6 years ago
Absolutely love love love my new MK sun glasses.
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Posted 6 years ago
I am amazed that a company like this can be in business when you get zero communication from them and absolutely no returns policy!! Shameful!! I wont ever use them again, as there are much better companies available!!
Helpful Report
Posted 6 years ago
Hi Mark Thank you for taking the time to review, we have responded the same day to all your e-mails, please check your junk/spam folders, However i am very sorry we do not offer a free return service , original shipping fees are refunded of course, http://www.hurleys.co.uk/returns-policy-i37 This is a link to our return policy, i am sorry for any inconvenience. Hurley web team
Posted 6 years ago
First time I ve used Hurley great prices top quality clothes Dec use again Andrew
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Posted 6 years ago
Perfect items and good price))
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Posted 6 years ago
Delivered on time and in good condition
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Posted 6 years ago
Long time shipping and contact to the service never reply back!
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Posted 7 years ago
Nearly two weeks for delivery. Package damaged, stained and looks used!
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Posted 7 years ago
Very prompt delivery Ordered a C P Company jacket as a christmas present for our son who absolutely adores his new jacket, superb high quality very warm jacket and kept informed with every step from the order being processed until prompt delivery, superb service and quality packaged.
Helpful Report
Posted 7 years ago
Only left 1 as a score because you can't leave a 0! Shocking customer service or total lack of it. Order overdue & despite my best efforts still haven't managed to speak to anyone via email or telephone no answerphone facilities or abswers to my emails. Do not order from them.
Helpful Report
Posted 7 years ago
Dear Mr Dominiczak I am very sorry for the delay , as a small family company the black friday event does affect and slow us down, we work as quickly as we can to dispatch , i can see your order from the 27th was dispatched on the 2nd, unfortunately the e-mails and phone lines do suffer because of this , please accept my sincere apologies again for the delay and any inconvenience caused Michelle, Claire & Marcus Hurley web team
Posted 7 years ago
Only left 1 as a score because you can't leave a 0! Shocking customer service or total lack of it. Order overdue & despite my best efforts still haven't managed to speak to anyone via email or telephone no answerphone facilities or abswers to my emails. Do not order from them.
Helpful Report
Posted 7 years ago
Hurleys was GREAT!! My boots are just what i wanted! SO GLAD I WENT WITH THEM!!! AND SUCH A GREAT PRICE!! LOVE THEM!! THANK YOU Hurleys!!!!!!!!!
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Posted 7 years ago
Excellent service, prompt dispatch. Nice box and wrapping. Authentic information inside. Some confusion over size indicated on box verses size of Uggs ordered but cleared up after a follow up email. Correct Uggs had been received. Would buy from again. Excellent price.
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Posted 7 years ago
Coat is lovely, well worth the money! Fast delivery too
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Posted 8 years ago
Excellent quick delivery delighted with hat and scarf bought in sale price was great
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Posted 2 months ago
I have bought several items from HURLEY's and always been more than satisfied with them. Would recommend
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Posted 3 years ago
Hurleys is rated 4.5 based on 5,105 reviews