Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,105 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful item came damaged and now they’re not returning any emails at all would never buy from here again !”

Helpful Report

Posted 1 year ago

“I had to return them as they were too tight on my calves making them very uncomfortable I was under the impression that Hunter Wellington boots were more generous around the calves but they wete not”

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Posted 1 year ago

Hi Patricia Thank you for taking the time to leave a review, I am very sorry to hear that the wellingtons were not suitable for you. We do stock the adjustable range in our Hunter boots which allow for a little more room in the calf if you wish to have a look in the future. Despite the wellingtons being unsuitable I do hope that you had a positive shopping experience with us.

Posted 1 year ago

“Ordered on the 11th of January. Order still not arrived. Contacted them and they didn’t answer but they did on the second attempt. No explanation of why the order didn’t come. Said it was in its way. Let’s see….”

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Posted 1 year ago

“Really thin material and poor quality - retuned at cost as Hurleys charge for customers to return pls read really some print on site somewhere. Free delivery but no nite of returns you pay for postage on home page etc. shame charged for returns as I then ordered from boss site different joggers and free delivery and returns if needed.”

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Posted 1 year ago

“I have sent an email With no response as yet I still haven’t received my order that was posted on 6/1 & this was purchased for a birthday gift !!”

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Posted 1 year ago

“I've sent them back to you boots 👢 to in the leg it sad knee length. Waiting for a Refund.”

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Posted 1 year ago

Hi Sonia Thank you for your feedback and we are sorry to hear this. I can see a full refund was applied back to the original payment method on Thursday of last week. This can take 3-5 working days to arrive in your bank so keep an eye out for this coming through in the next couple of days. Kind regards.

Posted 1 year ago

“Items missing. Haven’t helped me resolve the problem”

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Posted 1 year ago

“I haven’t received it yet! It’s now 31st December and ordered it on 14th December. Not good.☹️”

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Posted 1 year ago

“Good afternoon I’m very disappointed with your company I purchased the below product before Christmas and still haven’t received the product. Your advisor has informed me that the DX has lost the parcel and I now have to wait for a refund until they investigate it further. This is totally unacceptable, this was a Christmas gift for my son who has a disability. This has ruined my Christmas and his most especially. I demand a full refund immediately, I will take this to your local newspaper and have already published a online review about this poor company. Peter”

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Posted 1 year ago

“This item never arrived. I am extremely disappointed at the service and do not understand how to claim a refund.”

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Posted 1 year ago

“Not received”

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Posted 1 year ago

“i don’t have my order? still hasn’t turned up. been asked to review my order but haven’t got it”

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Posted 1 year ago

“I still haven't received my purchased item and no information regarding delivery.”

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Posted 1 year ago

“I can’t give a review. I haven’t received them yet.”

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Posted 1 year ago

“Item not received, not able to track very disappointed looks like another phone call to chase”

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Posted 1 year ago

“I still haven't received it”

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Posted 1 year ago

“Not yet recipient it, so cannot comment?”

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Posted 1 year ago

“I can’t tell you if I like the product as it has never been delivered please tell me where my order is”

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Posted 1 year ago

“I completed my online order with total payment made that includes item and international shipping fee, only to have their customer service contacted me and advising the shipping fee has increased and I will need to pay for the surcharge before the can ship the item. No one does business this way!”