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Hurleys Reviews

4.5 Rating 5,105 Reviews

89 %

of reviewers recommend Hurleys

Company Reviews

Product Reviews

4.5

Based on 5,105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Read Hurleys Reviews

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Hurleys 5 star review on 24th December 2023

Hurleys 5 star review on 15th October 2023

Hurleys 5 star review on 28th June 2023

Hurleys 5 star review on 23rd June 2023

Hurleys 5 star review on 31st January 2023

Hurleys 5 star review on 31st January 2023

22

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would write a review only I never received it! After 8 days I got a message saying the order had been cancelled and my money refunded. I did get a discount code to use on my next order.”

Posted 2 years ago

“The boots were (one of the feet) too small. When returning an item please be aware - you are charged for returning, along with the original delivery cost being taken out the refund.”

Posted 2 years ago

“Great choice and prices but it cost nearly £12 to return a pair of boots. So will probably not order online again.”

Posted 2 years ago

“The pouch was to big it is suppose to be small”

Posted 2 years ago

“Hurleys are great bought a coat online took back to shop for an exchange then had to take back again due to a fault and they have been brilliant.”

Posted 2 years ago

“No problem with the product itself and the Hurley’s price was cheaper than the actual brand website’s brand price which was good. However I didn’t appreciate the fact that I was followed around the store by two sales associates like I was a shoplifter, being constantly watched and followed down every aisle, when I had a browse in the shop before I collected my order. I was intending to make another purchase in store but this behaviour completely put me off and annoyed me. I don’t appreciate being judged in a store, basically judged on my appearance, when the sales team have no concept of what my bank balance is.”

Posted 2 years ago

Read Hurleys Reviews

Hi Rowena Thank you for taking the time to leave us a review, I am very sorry that you have been made to feel this way in one of our stores. This is truly not the experience we want you to have when shopping with us and please be assured that I have passed your feedback onto the management team in the Bolton store and this will be dealt with accordingly. We value each and every one of our customers and I really hope this doesn't put you off shopping with us in the future. Again, I am very sorry you have had a negative experience.

Posted 2 years ago

“Zip was very difficult to move. It ended up breaking but fixed it but as for the cost happy.”

Posted 2 years ago

“What you would expect”

Posted 2 years ago

“Bag as described. Less expensive than other sites . I love it . Great size for daytime with strap, or with no strap as a clutch . Delivery a shambles. Paid for next day (at vast cost). It didn't arrive. Hurley's don't intervene at all, and instead advise to contact their delivery company (royal mail). Hurleys engaged them to deliver . I think my contact is with them, not royal mail. I think they should take ownership to help.”

Posted 2 years ago

“Item lovely but never came in gift box shown Not good enough”

Posted 2 years ago

“The actual polo shirt was a five star but I decided to give a 3 star because of the delivery timing. I don’t know if this was Hurley’s fault or DPD but I’m very lucky it came on Eid day.”

Posted 2 years ago

“Still waiting on refund !”

Posted 2 years ago

“Waiting for a refund. Product lovely but hard online to see colour. In reality these were pinky orange rather than a warm cream. Shame I’ve had to pay postage return.”

Posted 2 years ago

“Top was small but good service and yes. Disappointing about having to pay to return sometjing”

Posted 2 years ago

“Reasonable service from Hurleys but found item was cheaper at sale prices in most other Boss stockists. Boss joggers themselves were poor. More like pyjama pants so item was returned Speedy online refund from hurleys”

Posted 2 years ago

“Cannot rate you as my parcel has not arrived.”

Posted 2 years ago

Read Hurleys Reviews

Dear Sharon, We are very sorry for the delay with your order , shipments to Australia are taking longer that usual at the moment , we can see that your order was delivered on the 27th of June and hope that all is as expected for you , please accept our apologies again Hurleys Web Team

Posted 2 years ago

“The bags alright but I prefer the old leather ones legendary bags man the zip on this bag is cheap and sticks out open for rain to rust tha stuff I’m 17 tho so idrc the design is Ayt tha metal on the strap will hurt ur shoulder after time don’t spend 145£ on it I got it for 108 all together when it was on sale at Hurleys”

Posted 3 years ago

“trainers are nice. Box was damaged, delivery bag was open and delivery took ages.”

Posted 3 years ago

“I have had an issue with my delivery I have yet not received my dress. Still waiting fir the matter to be resolved.”

Posted 3 years ago

“Bought the jacket as it was a birthday present for my child. Thought I was buying new, found out when my child unwrapped the coat that there was remnants of tobacco in the inside pocket. Checked coat over and all is OK with it. Wouldn't shop here again, purely because of this.”

Posted 3 years ago

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Hurleys is rated 4.5 based on 5,105 reviews