HUH. Store Reviews

Name: HUH. Store
Rating: 4.48

4.5 Rating 3,297 Reviews

88 %

of reviewers recommend HUH. Store

4.5

Based on 3,297 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, got my order within 2 days without paying fast shipping, they also offered the best price for what I wanted and a 10% discount code. Can’t go wrong.”

Helpful Report

Posted 1 month ago

“Absolutlely awful customer service. My order was delivered to my boyfriends building three months ago but I did not recieve the delivery due to Royal Mail error. When I contacted HUH. Store about this, they were initially helpful, but it has now been two months since I got in touch and I still don't have some of my items. The new order was sent in two halves, but was wrongly sent to my boyfriends building again, despite me requesting that it was sent to my address to minimise the chance of it going missing again. The other half of the order that was sent first is missing again. I have had to constantly chase the operator, Jack, over the last two months and he has now stopped responding to my emails. I would not recommend making a purchase from HUH. Store and I won't be doing so again.”

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Posted 1 month ago

“The worst company I’ve ever dealt with. I ordered an item that is now 6 weeks late. Initially they were responding to my emails, but as soon as I started to request a refund they just stopped replying. They’ve now not responded to my previous three emails and I am having to take legal action against them.”

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Posted 1 month ago

“Great variety of items and fast delivery, really good”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“This is a great backpack which was delivered in great time!”

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Posted 1 month ago

“Avoid like the plague I paid £814 for furniture on 11th November 2023 which was supposed to arrive within 3 to 6 weeks. The goods never arrived and neither has the refund which I have been requesting for weeks. This is a really disreputable company that simply closes off all communication when multiple requests are made for a refund Truly shocking experience online Shame on you”

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Posted 2 months ago

“✌️✌️😉🫡🎉🎉🎉”

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Posted 2 months ago

“Took a while to arrive but well packed and a good quality print and frame Sort of wish I had ordered two”

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Posted 2 months ago

“The delivery took longer than expected, but other than that, I love the store!”

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Posted 2 months ago

“First time using Huh and will definitely use again. Good pricing and super fast delivery.”

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Posted 2 months ago

“HARD AVOID. Returned a broken lamp (order #114708) at my own expense and have been ignored when trying to reclaim the refund for over a month now. I have proof that it was delivered and signed for, but have been told they don't have it. Scammers skimming off the top is the only conclusion I can reach.”

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Posted 2 months ago

“Great service and fast delivery”

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Posted 2 months ago

“Quality goods and service from a first time customer, will definitely be back soon”

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Posted 2 months ago

“Great shipping and service!”

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Posted 2 months ago

“Great products & good delivery”

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Posted 2 months ago

“Like the range of products and like supporting an independent store”

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Posted 2 months ago

“I ordered a product from this store, didn’t receive it in the specified time. When I contacted the store, they stated they didn’t have it in stock. I requested a refund, to which they agreed and then sent the item anyway (weeks later). The item was so small, it would never have fitted. I then had to return it at my own cost (over £8) and I am still awaiting the refund. I honestly just regret ordering from this company. I’m not convinced they’re a legit company, they rarely respond to emails. Please avoid ordering from them.”

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Posted 2 months ago

“Item exact to picture .. arrived quickly ..its a birthday gift am sure be loved”

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Posted 2 months ago

“Great service very fast delivery!”

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Posted 2 months ago

HUH. Store is rated 4.5 based on 3,297 reviews