John Glen Garage Doors Reviews

Name: John Glen Garage Doors
Address: John Glen InstallationsGlen HousePhoenix WayGarngoch Ind EstGorseinonSwansea, Swansea
Rating: 4.60

4.6 Rating 81 Reviews

90 %

of reviewers recommend John Glen Garage Doors

Company Reviews

Questions

Metrics

4.6

Based on 81 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07967554702

Email:

ricky@johnglen.com

Location:

John Glen InstallationsGlen HousePhoenix WayGarngoch Ind EstGorseinonSwansea
Swansea
SA4 9WF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a minor problem with a 7year old garage door remote control but with the help of Ricky who talked me through the reset process all sorted within minutes ... outstanding service.”

Helpful Report

Posted 4 years ago

“Excellent service. Very friendly staff, easy to talk to and very helpful. Fitters did a great job installing my first garage door, I had a second garage door from them as well.”

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Posted 4 years ago

“Had a problem with the remote control, a costly replacement was avoided by help from, Josh,Barry and Ricky. Ensuring great customer service is the reason I buy my garage doors from John Glen, thanks lads.”

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Posted 4 years ago

“Just had a new door fitted by Scott and James.Excellent service - all completed within two hours. Would highly recommend this company. They have been efficient and friendly throughout. Excellent customer service”

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Posted 4 years ago

“Sales - Great, very informative, friendly. Fitting - Great friendly guy called Jason, good job - although didn't have all of the equipment, my window fitter had to supply him with PVC for the surrounds, even though it was on my order and I had to pay him then for that. Customer Service/Office Staff - Appalling! My fitting appointment was pre arranged and changed twice! They only have one guy who fits this type of door. They don't call you back at stated times, 3 times I had to chase them to get another date as they failed to turn up. I was left without a key holder and with holes in the floor. 3 times I called, each time, they just don't care - they've had my money - I'm done now eh! Finally someone turns up this morning - note: first thing = 11am. Delivered the wrong key holder. Called again, rude lady, obviously didn't listen to my complaint the first time I explained... out of stock, be in 2-3 weeks! Won't hold my breath for a call back on that love! STAY AWAY - Don't expect to pay £1500 for a garage door and get treated like this!”

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Posted 4 years ago

“Amazing service— fast response, efficient and professional, superb people skills, excellent value for money——- can’t praise this company enough! Thank you.”

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Posted 5 years ago

“The cables on our garage door broke. John Glen came out to fix the problem within 24 hours. They were very friendly and helpful and happy to give good advice”

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Posted 5 years ago

“Great customer service and excellent automatic garage door supplied by Hormann. Thanks John and the fitting team for keeping out the winter weather! My garage is dry as a bone at last. Competitive price too.”

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Posted 5 years ago

“Arrived on time, explained exactly what the issue was. Fixed the problem quickly and the old door has never opened so smoothly”

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Posted 5 years ago

“Very efficient service. Came on time. completed within half a day. The sectional electric double width door is a pleasure to use. Price was good. I am sure that nothing could be better.”

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Posted 5 years ago

“First class service from sale to fitting. Garage door is high quality and fits perfectly, we love it. We highly recommend.”

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Posted 5 years ago

“We had a few quotes but John Glen was definitely the best company. We could visit their showroom in Swansea and their fitters were excellent”

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Posted 5 years ago

“Highly recommended! I love my new garage door!”

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Posted 5 years ago

“They fitted security grilles on my business property and everything is now secure and all went smoothly.”

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Posted 5 years ago

“Highly recommended. There was a lot of choice to choose from and they did everything to a high standard”

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Posted 5 years ago

“Great company to deal with. Installed my garage door efficiently and it looks great”

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Posted 5 years ago

“We wanted to replace our up-and-over door with new modern roller door, John Glen recommended a SeceuroGlide. We are very happy with the features and the 7-year warranty. Hayley and the office staff were a delight to deal with the whole process was very easy and hassle free from start to finish.”

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Posted 5 years ago

“Fabulous installation with an excellent product. Staff polite and a pleasure to deal with.”

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Posted 5 years ago

“Update on the review where I gave 1*. John Glen have now sorted my mothers garage door, and replaced it with one that does not have protruding brackets. This is a much better solution, and should have been fitted the first time. After all the delays and waiting they did a good job on the replacement and fitted something to block the draft under the door. The only thing that was not finished was the inside wall, but they don't do any finishing to the wall around what they install. If this had been the original replacement, and there had not been so much hassle getting it resolved, the score would have been even higher. Thanks John Glen for sorting out in the end!”

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Posted 5 years ago

“Great company to deal with. Highly recommended”

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Posted 6 years ago

John Glen Garage Doors is rated 4.6 based on 81 reviews