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H. R. Higgins Reviews

4.9 Rating 1,702 Reviews

98 %

of reviewers recommend H. R. Higgins

Company Reviews

Product Reviews

4.9

Based on 1,702 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 2nd March 2024

H. R. Higgins 5 star review on 10th February 2024

Rosalind Ingram

H. R. Higgins 5 star review on 30th January 2024

H. R. Higgins 5 star review on 26th January 2024

Andrew Thomlinson

H. R. Higgins 5 star review on 2nd September 2023

Vivienne Hudson

H. R. Higgins 5 star review on 1st September 2023

H. R. Higgins 5 star review on 22nd August 2023

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This coffee is a gift, so can't let you know at the moment as it is for Christmas. I must get some for myself. However, I discovered I had made an error with my order and have beans instead of ground, so hope that is okay with my friends. Thank you again for your help with this order.”

Posted 4 months ago

“My coffee snobbery has reached new heights following the purchase of some Columbia & Creole from H.R. Higgins. Genuinly sensational! Epically smooth, but with a fantastic richness too.”

Posted 4 months ago

Dear Richard, Happy New Year, Thank you so much for your kind feedback, we are thrilled to hear that you are enjoying our Colombia Supreme and Creole and we appreciate you taking the time to contact us. Best wishes from all at H.R.Higgins

Posted 3 months ago

“The peppermint tea what can I say loving it real proper taste best I’ve had in ages”

Posted 5 months ago

“I was impressed with high level of customer service. They did listen carefully and gave me feedback quickly. Thanks a lot.”

Posted 5 months ago

“The prices have risen significantly in yhe past two years which is unfortunate. The tea is good however. The P and P is ridiculously expensive.”

Posted 5 months ago

Unfortunately over the last year the price of importing tea and coffee has increased dramatically and although this is not something we relish doing, it is sadly necessary to keep up with these rising costs. We work to offer the fairest price we can within our pricing, as well as to the farmers who we have long standing working relationship's with, which is how we ensure that we obtain the highest quality products. We have tried to minimise the impact of these rising costs, however in order to continue to provide the highest quality products, we had no option but to implement these price increases. Unfortunately our postage pricing is determined by our shipping partner DPD and we make no profit on this. We very much value your loyalty as a customer and we thank you for your continued support.

Posted 5 months ago

“Quality products, prompt delivery.”

Posted 5 months ago

“Great coffee and great, fast service.”

Posted 5 months ago

“The Honduran coffee is delicious. Would be good if they put a “roasted on” date on the packet like so many top roasters.”

Posted 5 months ago

Thank you for your feedback Joel, we are thrilled to hear you are enjoying the Honduras Finca Gaby, to work out the roasted date, it's 6 months prior to the best before date which is detailed on the coffee bag. We hope this helps.

Posted 5 months ago

“Always excellent coffee beans”

Posted 5 months ago

“Coffee taster pack never disappoints Great tasting coffee and a very reputable company who pride on quality not quantity”

Posted 5 months ago

“I love Higgings coffee! All varieties I have tried (Dark Roast) are so smooth and have no bitterness.”

Posted 5 months ago

“great company to deal with”

Posted 5 months ago

“H R HIGGINS is the place to go to for first-class coffees. Their coffees to Sue and I are the best. Their Swiss Water Process decaffeinated coffee is the only one we have ever found which does not have that chemical tinge to the taste. Please H R Higgins bring back The Rowanda Women's Cooperative back.”

Posted 5 months ago

Hi Alun, Thank you very much for your lovely feedback, it's great to hear how much you are enjoying our products. With regards to the Rwandan Women's Cooperative, this is something we are certainly looking into sourcing again as we know it has been a favourite for many! Best wishes, Rachel

Posted 5 months ago

“Really good tasting coffee, best I have ever tried, will certainly purchase again!!”

Posted 5 months ago

“The lap of luxury- that’s what my wife said about her Lapsang Tea, thank you H.R.Higgins. Oh my coffee is beautiful too.”

Posted 5 months ago

“Beautifully packaged, the taster pack delivered wonderful flavours and plenty of coffee.”

Posted 5 months ago

“Excellent service and importantly the best coffee!”

Posted 5 months ago

“Superb coffee and delivery is very quick”

Posted 6 months ago

“Excellent service. Great coffee andctea samples.”

Posted 6 months ago

“I always purchase from H.R Higgins and have done so for the last few years. I was very sad to find out that they are no longer stocking the Cuban Alto Sierra coffee, but I appreciate trying to import products from Cuba has its challenges. However, the sales staff were very helpful in suggesting alternatives and were ven kinda enough to send me some samples in with my order! My orders always arrive promptly and undamaged. I will be continuing to buy from H.R Higgins. I will also make an effort to visit their shop in Mayfair again soon too.”

Posted 6 months ago

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H. R. Higgins is rated 4.9 based on 1,702 reviews