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H. R. Higgins Reviews

4.9 Rating 1,703 Reviews

98 %

of reviewers recommend H. R. Higgins

Company Reviews

Product Reviews

4.9

Based on 1,703 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 2nd March 2024

H. R. Higgins 5 star review on 10th February 2024

Rosalind Ingram

H. R. Higgins 5 star review on 30th January 2024

H. R. Higgins 5 star review on 26th January 2024

Andrew Thomlinson

H. R. Higgins 5 star review on 2nd September 2023

Vivienne Hudson

H. R. Higgins 5 star review on 1st September 2023

H. R. Higgins 5 star review on 22nd August 2023

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived very swiftly and everyone loved them! i”

Posted 3 months ago

“I've been buying loose-leaf tea from H.R. Higgins for a couple of years now, and have had no cause for complaint. It's always good tea, at a good price, delivered quickly and in good condition.”

Posted 3 months ago

“One item in my order is missing which strength and support tea”

Posted 3 months ago

Good Morning Mohammed, We are sorry that we were unable to despatch the Strength and Support Tea, we did make contact via email at the time, to let you know we were out of stock and we did refund you for the item. We are sorry for any inconvenience caused by this. Best wishes from all at H.R.Higgins.

Posted 3 months ago

“A delicious tea masala”

Posted 4 months ago

“Service is diabolical Still haven't received it Whoever reads this, please let me know where my order is or just refund me so I can buy elsewhere”

Posted 4 months ago

Good Morning Brian, Your order was received on Friday 1st December and despatched on Monday 4th December with DPD. As stated on our website, if Customers have not received their order within 7 working days, we ask them to contact our customer services department, where of course an investigation would be raised with DPD. We will contact you today, to discuss a refund or a replacement.

Posted 4 months ago

“I always buy their Creole beans, unique and very Italian🇮🇹”

Posted 4 months ago

“I always look forward to the festive time of year to enjoy HRHiggins Christmas blend tea and coffee. They are an absolute delight and a great addition to the usual high quality teas that we enjoy from the company.”

Posted 4 months ago

“Whether it’s coffee or tea, I always get superb quality and speedy service from H.R.Higgins. The range of teas is excellent and I don’t think you can beat the variety of coffees on offer.”

Posted 4 months ago

“I really enjoy the coffee from H.R. Higgins. However, I would so much prefer to buy it from your Duke Street shop. I love going to the shop, the service is superb and the atmosphere is delightful. Sitting in the cafe with a cup of Higgins coffee is such a pleasurable treat. It is such a shame that the discounts are not provided as a matter of course in the Duke Street shop. I would prefer to use the shop as we must support places like it rather than mail order. I do hope you understand and will implement promotions at the Duke Street shop. Thanks to the team there and I look forward to going there again soon”

Posted 4 months ago

Dear Graham, Thank you for your feedback , we are delighted to hear that you enjoy visiting our Duke Street Shop, I can confirm that the Black Friday Sale was available to our Duke Street customers as well as our on line customers too. Best wishes from the H.R.Higgins Team.

Posted 4 months ago

“Ordering is easy. The coffee and loose leaf tea are exceptional. Best of all the staff are really helpful.”

Posted 4 months ago

“The best coffee from a company that knows its business”

Posted 4 months ago

“Standard of the coffee is as always very good, the selection however is somewhat more limited than it used to be, and if I am really nitpicking, you used to make sure the beans were really compresed in the packet before vacuuming it, making it easier to store the packets on the shelf but not now unfortunately, and with arthritis in my hands it makes it more difficult for me to squish them down to fit on the shelf.”

Posted 4 months ago

“Delicious Christmas coffee, thank you! And I finally bought the coffee caddy - love it!”

Posted 4 months ago

“Great quality coffee. Easy to order and dispatched promptly and safely. Will order again.”

Posted 4 months ago

“Was really looking forward to these beans . For the price I was expecting premium quality but they fell way short. Very bland and no flavour at all. I’m an experienced brewer so extremely disappointed.”

Posted 4 months ago

Dear Tejas, we are very sorry to hear you were disappointed with your coffee order, if you would like to email the customer service team with your feedback, they would be more than happy to look into this for you.

Posted 4 months ago

“Excellent service but even better the camomile tea is absolutely delicious. Delicate and fresh. I never knew you could get such lovely flowers. Thank you”

Posted 4 months ago

“Once again we love H.R. Higgins! We were first introduced to their coffee in 1994 when we lived in London. When we moved back to the States in 1998 we started ordering our coffee online and we pick up more every time we travel back to London. Love the coffee...love the staff”

Posted 4 months ago

“Taste of life.”

Posted 4 months ago

“Beautiful pure coffee”

Posted 4 months ago

“The 42 Blend makes the perfect cappuccino ... or, to be more precise, cappuccini as why stop at just one!”

Posted 4 months ago

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H. R. Higgins is rated 4.9 based on 1,703 reviews