House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,506 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,506 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 3 years ago

“Loved these when they arrived. Quick delivery. Unfortunately within a few days the sticking started to come undone along one side. We have requested a collection for them and a replacement but as of yet this has not happened.”

Helpful Report

Posted 3 years ago

Dear Customer Thank you for the review and I am sorry to hear this. I have checked the order and we don't appear to have received any communication from you. We are more than happy to look into this for you and kindly request you get in touch via telephone on 0116 326 0609 or via email on info@houseofslippers.co.uk and we will be more than happy to help. Kindest Regards, Sonal.

Posted 3 years ago

“Thought these were cheap looking and not great quality. Could see where the sides had been glued!! Poor finish. Wont buy again from 'hosue of slippers'!”

Helpful Report

Posted 3 years ago

“Packaging arrived damaged so I will have to apologise to the recipient of this gift.”

Helpful Report

Posted 3 years ago

Dear Lynn, Thank you for the review and I am sorry to hear this. We would never send out an item in a less than perfect condition, that includes the packaging. It may have been damaged in transit so I can only sincerely apologise for any inconvenience this may have caused. Kindest Regards, Sonal.

Posted 2 years ago

“I have only had these slippers for a short while but the stitching which kept the tongue under the top of the slipper on the right foot has come undone so the tongue is not secured anymore. This is most disappointing for a brand new product.”

Helpful Report

Posted 3 years ago

“Prompt dispatch of the slippers. I needed to exchange and left a document out of the returned parcel, but the customer service via phone, Whatapp and email sorted me out. Very good service.”

Helpful Report

Posted 3 years ago

“Good delivery service.”

Helpful Report

Posted 3 years ago

“Had to return slippers as were not suitable. Telephoned to see if I could exchange for a more expensive pair which I was told was not possible. I therefore had to pay postage to return original. Due to this policy I decided to order from another outlet. Shame as the pair I had chosen were twice the price of the original ones.”

Helpful Report

Posted 3 years ago

“Brought for my mum Nice fit soles slippery though”

Helpful Report

Posted 3 years ago

“Bit tight on the size and fit”

Helpful Report

Posted 3 years ago

“Service good”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Delivery was prompt and slippers were nice. However, I needed a refund for original order, there was a 20% reduction due to my Father’s care home taping the box. I had to argue the case that a new box did not cost £4. This caused distress at a time when it really isn’t needed. I had already paid a £1 for a returns label. I shop online all of the time and have never been charged for returns. So whilst the quality is good, the service is somewhat lacking”

Helpful Report

Posted 3 years ago

“I like the style of the slippers. The size is a little bigger than I expected but will be ok with thicker socks im the winter. The colour is a much brighter red than the photo suggests.”

Helpful Report

Posted 3 years ago

“The slippers are very comfortable and fit well.”

Helpful Report

Posted 3 years ago

“There was a small hole at the base of one of the slippers (see photo), but as I was desperate and couldn’t find any in the shops, decided to keep. The hole will expand with wear so I don’t expect them to last long.”

Helpful Report

Posted 3 years ago

Dear Alison Thank you for the review and I am sorry to hear this has happened, we are more than happy to look into this for you. I have spoken to you on the phone in regards to this and am awaiting the return of the slippers of so we can rectify this for you as soon as possible. I can only apologise sincerely but we are more than happy to investigate this for you. Best Regards, Sonal.

Posted 3 years ago

“Slippers are good quality...but come up really small”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for the review and I am sorry the slippers were smaller then you expected. We will be more than happy to look into this for you, please get in touch with us on 0116 326 0605, our lines are open Monday-Friday between 10am-4pm or via info@houseofslippers.co.uk. Please do accept my apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 3 years ago

“Good products reliable service”

Helpful Report

Posted 3 years ago

“Attractive style and colour. Not very soft or comfortable inside”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for the review and I am sorry to hear about this. We're more than happy to investigate this, please could you give us a call on 0116 326 0605 our lines are open Mon-Fri from 10am-4pm or email us at info@houseofslippers.co.uk. Please do accept our sincerest apologies for any inconvenience caused. Best regards, Sonal.

Posted 3 years ago

“Delivery was prompt and efficient.”

Helpful Report

Posted 3 years ago

Dear Andrew, Thank you for the review, we do hope you were just as pleased with your purchase. Best Regards, Sonal.

Posted 3 years ago

House Of Slippers is rated 4.7 based on 7,506 reviews