House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,506 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,506 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top brands”

Helpful Report

Posted 3 months ago

“Delivery was on time, and the slippers were lovely and looked very comfortable. Unfortunately although I'd ordered a size 7, which is usually slightly big for me, they were way too small - I couldn't even get them on. They've been returned.”

Helpful Report

Posted 3 months ago

“All four pairs of slippers were well received by the recipients, all well made, beautiful to look at and comfy.”

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Posted 3 months ago

“Great service from House of Slippers. The first pair I ordered were too big and I returned them for a smaller size. This was easy to do and the replacement slippers arrived fairly quickly given it was during the Christmas period.”

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Posted 3 months ago

“Ordered for my son who says they are very comfortable. For someone who doesn’t usually wear them, he never takes them off indoors!!”

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Posted 3 months ago

“Fast delivery”

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Posted 3 months ago

“Gorgeous lounge set, my husband looks great in it. Good price too.”

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Posted 3 months ago

“I didn’t receive my slippers”

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Posted 3 months ago

“Lovely pair of slipper - very comfortable Would recommend to size up Fantastic customer service too”

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Posted 3 months ago

“Arrived on time days after Christmas and the recipient (was a gift) absolutely loves the pair.”

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Posted 3 months ago

“Their return process is not customer focused. We ordered a pair of slippers but when tried on were too small so organised an exchange for larger size. Was told this would be organised once returned slippers received and checked all in good condition. 12 days later still not received. Checked tracking of returned slippers not delivered yet. I ring retailer and told to be patient but said 12 days for - 48 hours tracked delivery seems too long. They ring back and say classing the parcel as lost with Royal Mail and raising a claim with them and still won’t send a new pair of slippers until claim paid. (Have email to prove this statement was made). I requested a refund instead and this was refused and that also would have to wait for claim to be made by Royal Mail (also proof in email). Fortunately I paid by PayPal so spoke to them on chat as I had returned the item and item was lost by courier the retailer had no right to hold my payment as returned the item within 14 days of purchase. PayPal organised for refund within a couple of days and told me not to respond to the retailer again. I would not recommend this company or it parent company shuperb purely because if you have any issues and need to return an item you may have issues getting a refund back. My advice use PayPal as back up.”

Helpful Report

Posted 3 months ago

“I have no idea if you collected the slippers I was returning to you, please could you give me some indication of whether you have them and when I can expect my refund”

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Posted 3 months ago

“Abysmal customer service, with very slow responses as they only seem to work a few hours a day and only Mon-Fri. They sent the wrong size. When this was immediately reported to them, they demanded photos as proof. When proof sent, still refused to send correct size until the incorrect items returned and they had "processed" the return. More than a month after their error was reported, and over 3 weeks since Royal Mail confirmed they'd received it back, plus half a dozen emails to them, they still have not completed this "process". I've been polite and persistent but not getting anywhere, maybe an honest review will jog their memory. The only good news is I ordered the item elsewhere after the first week of incompetence from House of Slippers and the other company fulfilled the order within a couple of days, no fuss, so I still had a Christmas present for loved one in time. In summary - don't buy from them, you could be in for weeks of headaches.”

Helpful Report

Posted 3 months ago

“Easy ordering, quick delivery. Lovely mules, high quality and very reasonable priced, well packed and as described. Will definitely recommend both product and company”

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Posted 3 months ago

“The quality is fine, but the sizes are way off. My wife has size 5, so I ordered size 5. It was terribly small, so I ordered size 6, and it was way too small as well.”

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Posted 3 months ago

“This is my third pair of Sleepers slippers. I have had the blue and grey coloured ones. To me they are comfy and the short furry lining don’t make your feet too hot, and I get lots of wear out of them. I wear mine in the house all the time. Excellent value compared to designer brands. I hope they don’t discontinue them.”

Helpful Report

Posted 3 months ago

“The website was easy to use. I was looking for a particular brand and style which were in stock. Plenty of choice in ways to pay. Ordering the slippers was very efficient and delivery schedule was clear and the slippers were delivered as promised.”

Helpful Report

Posted 3 months ago

“The slippers arrived very quickly and looked well-made but I have sent them back as I ca’t get my foot inside them as they are very narrow.”

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Posted 3 months ago

“Nice enough but way too narrow so have returned them.”

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Posted 3 months ago

“really nice quality slippers - skechers fast turnaround just before christmas even with the stain protector added. Thankyou.”

Helpful Report

Posted 3 months ago

House Of Slippers is rated 4.7 based on 7,506 reviews