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House Of Slippers Reviews

4.7 Rating 7,506 Reviews

92 %

of reviewers recommend House Of Slippers

Company Reviews

Product Reviews

4.7

Based on 7,506 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Caroline Dallat

House Of Slippers 5 star review on 2nd September 2023

House Of Slippers 5 star review on 25th May 2023

House Of Slippers 5 star review on 1st March 2023

Jillian Armstrong

House Of Slippers 5 star review on 22nd January 2023

House Of Slippers 5 star review on 14th January 2023

House Of Slippers 5 star review on 14th January 2023

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The slippers are lovey they were 19.99 and then delivery was €20 and then when they were sent to Ireland DHL said I owed anther €20 that made them expensive in the end it made the slippers expensive I didn’t know there was going to be another €20 in the end I wish I had the full amount in the first place”

Posted 2 years ago

Dear Audrey, Thank you for the review and I am sorry to hear this. Unfortunately, we have no influence over these charges and any import duties are applied by your own government in line with the new Brexit rules. We do recommend for the customer to check into their own countries import duty policy, before ordering and I am sincerely sorry for any inconvenience this may have caused. Kindest Regards, Sonal.

Posted 2 years ago

“I would like to write a review but the slippers I ordered Dec 30th. to go to Jersey have not arrived yet.”

Posted 2 years ago

Dear Margaret, Thank you for the review and I am sorry for the delays to Jersey over the festive period. We did speak to you on the phone about this and I am pleased the order was delivered shortly after. Once again, I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Slippers were perfect when they eventually arrived. Paid £10 extra for next day delivery - ordered 17th arrived 22nd December. Nearly went out to buy replacements.”

Posted 2 years ago

Dear Moira, Thank you for the review and I am sorry to hear this, unfortunately, Royal Mail are currently experiencing some delays due to the massive volumes of mail travelling through the system and certain Mail Centres having limited staff which has led to some delays. I am pleased the order arrived and you are happy with your purchase, I can only sincerely apologise for any inconvenience caused here. Kindest Regards, Sonal.

Posted 2 years ago

“They look good, delivered promptly, but as they are for a Christmas present I cannot comment on anything else.”

Posted 2 years ago

Dear Nigel, Thank you for the review, I do hope they were well received by the recipient. Please do get in touch if you need any further assistance. Kindest Regards, Sonal.

Posted 2 years ago

“Not up to the standard of the last pair I bought in this make a few years ago. The soles are thinner, and the faux fur doesn't look as good. Not great value. Won't buy this make again.”

Posted 2 years ago

“They were bought to give as a Christmas present so I cannot comment on them I am afraid.”

Posted 2 years ago

“This is my third pair of slippers of the same design. I was disappointed that the inner sole lining was only stuck down on the heel section which means that when you remove your foot the lining rucks up. Not a good design”

Posted 2 years ago

“Sizing was not true at all Ordered a 7 & 8 and both far too large and not representative of a standard mens UK 7 or 8 Also never received a confirmation email or any updates in regard to delivery”

Posted 2 years ago

Dear David, Thank you for the review and I am sorry to hear the slippers, have not fit, as you had expected. All brands and styles can vary slightly with their sizing. We are happy for these to be returned to us for a refund and I am sorry you did not receive the order confirmation, I can confirm this was sent to the email address provided. Please do let us know if you need any further assistance and once again I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“I have not received yet my order, but although the process of my order was very fast, (I chose DHL for fast delivery) I was shocked on the price I had to pay extra, which almost equals the value of my order, ie. 75 Euros, if I knew it, of course I would have thought twice before placing the order. It was not mentioned anywhere that extra fees for custom clearance is to be paid by the customer. Therefore it is very rare that I will try again. ZK”

Posted 2 years ago

Dear Zinovia, Thank you for the review and I am sorry to hear you are displeased. Unfortunately, we have no influence over these charges and any import duties are applied by your own government in lieu with Brexit. We do recommend for the customer to check into their own countries import duty policy on the website, before ordering. I am sorry for any inconvenience this may have caused. Kindest Regards, Sonal.

Posted 2 years ago

“delivery time was good”

Posted 2 years ago

Dear Lynne, Thank you for the review and I am pleased to hear your order arrived promptly. If ever you need any advice prior to making a purchase or any sales after care our Customer Services team is always on hand to make your shopping experience with us a pleasant one. Kindest Regards, Sonal.

Posted 2 years ago

“Delivery and service excellent , slippers are well made and comfortable . Only thing I would say is they come up larger than the size , I bought size 5 my shoe size , but I think I could have done with a size 4 . Have tripped up a few times now .”

Posted 2 years ago

Dear Customer, Thank you for the review and I am pleased to hear you are happy with the delivery and service received. We are happy to exchange any unworn items within 30 days for a different size, had you got in touch with us we would have gladly accommodated a size change for you. Please accept my apologies for any inconvenience caused and if you have any issues like this in future, please do contact us and we will be happy to help in any way we can. Kindest Regards, Sonal.

Posted 2 years ago

“My wife ordered a pair of Nordikas leather slippers for my birthday in size 43 To replace my old Nordikas same size. The right hand slipper is extremely uncomfortable due to the tightness of the internal band around the top and back of the slipper and has caused a blister on my foot. My old Nordikas were always really comfortable, can you do anything to help? Rod”

Posted 2 years ago

Dear Rod, Thank you for the review and for getting in touch with us, we have issued you with a prepaid returns label so these can be sent back for investigation. We will contact you with a further update as soon as we have the pair back and the inspection has been completed. Please accept my sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Sizing way out. Bought a 9 as usual size...too small so returned and exchanged for 10....Still too small. Measured against existing 9 and the 10 sent is shorter than that. Very good service with replacement etc but to be 2 sizes smaller is ridiculous.”

Posted 2 years ago

Dear Customer, Thank you for the review and I am sorry to hear the slippers were too small. The Mokkers do tend to be on the small side which is why we advise our customers to buy a bigger size on the website but I am sorry to hear you had to go two sizes larger. I am pleased you were happy with the service and if even in future you need any advice about any product prior to making a purchase our customer services team is always on hand by email, telephone and instant message. Please accept my sincerest apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Slippers are nice sent out a size 6 instead of a 5. Didn't bother sending them back as they are quite small fitting anyway. Quick delivery”

Posted 2 years ago

Dear Customer, Thank you for the review and I am sorry to hear you received the wrong size, our dispatch department is highly efficient in quality checking items before they get sent out but it appears this one was missed. I am pleased the size you received ended up being a decent fit and I can only sincerely apologise for any inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Was pleased when my slippers arrived on time.I had been advised by my Podiatrist to buy a substantial pair of slippers to help keep my feet in good order. I am now into my second week wearing them and they are very comfortable but unfortunately the fastening is all ready a problem as it will not stay fastened, I have to keep refastening them which is not good.”

Posted 2 years ago

Dear Hilary, Thank you for the review and I am sorry to hear this. Please get in touch with us via email or telephone, quoting your order reference number and we will be more than happy to look into this for you. I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Easy to order and swift delivery.”

Posted 2 years ago

“Rateing star pending.? Returned item slipers last week only due size requirment from 41 to 40 (listed item availiable) any sign or date posting of replacment paper work /address was enclosed.tks.”

Posted 3 years ago

Dear Ian Thank you for the review and I can confirm we have received the return. I tried to call you about this earlier on today and have left you a voicemail. Please get in touch with us as soon as possible via telephone or email. Kindest Regards, Sonal.

Posted 3 years ago

“Well made slippers at a good price, but they are not wide fitting as claimed. Had to be donated to charity.”

Posted 3 years ago

Dear Customer Thank you for the review and I am sorry the slippers did not fit as you had expected. You are more than welcome to send any unworn item back to us for a refund should find they are not suitable. If I may, I just want to clarify that the Gwen Boot Slippers you ordered are just a regular fitting slipper and not specified as being a wide fit. I can only apologise for the experience you have had and if you ever need any advice about future purchases, our dedicated customer service team is always on hand to answer any queries you may have about the products we stock. Once again I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 3 years ago

“Initial thoughts on these slippers was that they were very light and comfortable. However, having worn them for a week the insole is wearing thin down the sides and a ridge is annoying my feet. Tried to upload photo but unsuccessful.”

Posted 3 years ago

Dear Betty Thank you for the review and I am sorry to hear this has happened. We have since spoken to you about the slippers and offered you a resolution which you have kindly accepted. I do hope you were pleased with our efforts to resolve this for you and once again please do accept my apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 3 years ago

“Very happy with the slippers”

Posted 3 years ago

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House Of Slippers is rated 4.7 based on 7,506 reviews