House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,506 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,506 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery time”

Helpful Report

Posted 1 year ago

Dear Mark, Thanks for the review and the feedback, please do let us know if you need any further assistance with your order. Kindest Regards, Sonal.

Posted 1 year ago

“Delivery was good quality of goods was fine. Website needs more filters to speeden up search.”

Helpful Report

Posted 1 year ago

Dear Bridget, Thank you for the review and the invaluable feedback. We are always looking for ways to improve the online shopping experience for our customers, so we do appreciate you taking the time to share your thoughts. Once again, thank you for raising this and please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 1 year ago

“I received the size 4 slippers quite quickly but even though I’m a smallish size 4 they were way too small. I have returned them for an exchange to a size 5. So I would advise anyone ordering this style to go up a size.”

Helpful Report

Posted 1 year ago

Dear Sue, Thank you for the review and I am sorry the pair did not fit as expected. I can confirm we have sent the exchange pair to you in the requested size, and this should be with you shortly. Please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 1 year ago

“Had I tried on these slippers in a shop I don’t think I’d have bought them as they are somewhat wide on my narrow feet. However, having received them promptly, I’ve kept them and apart from the width issue am very happy with them, particularly the slip proof soles and would recommend the brand especially if you have wide feet.”

Helpful Report

Posted 1 year ago

“Have returned two pairs of slippers as neither were very wide fit . Have asked for refund .thank you”

Helpful Report

Posted 1 year ago

Dear Elaine, Thank you for the review and I am sorry to hear they did not fit as expected, I can confirm we have received both pairs back and will process your refund shortly. Feel free to get in touch, if you need any further assistance and I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 1 year ago

“Toe on one foot bent and uncomfortable as I couldn’t straighten it out, so I have returned them.”

Helpful Report

Posted 1 year ago

“No problems.”

Helpful Report

Posted 1 year ago

Dear Jane, Thank you for the review and I am pleased to hear you had no problems with your order. Please feel free to contact our Customer Services department via email or telephone if you need any after sales care or further assistance. Kindest Regards, Sonal.

Posted 1 year ago

“The slippers looked good, they were advertised as wide fitting. The pointy sooner than fully rounded toe made them an uncomfortable fit for me so have returned them, did give the reason for return in the parcel.”

Helpful Report

Posted 1 year ago

“Goin the material in the uppers quiet hard. Usually slippers are quiet soft.”

Helpful Report

Posted 1 year ago

“Happy with both pairs of slippers, the only downside was they were supposed to be wide fit, but they were not that much wider than standard D they were more E than the EE”

Helpful Report

Posted 1 year ago

“good price but not good fit”

Helpful Report

Posted 1 year ago

“Had the brown suede max 67 mules for my husband he’s only worn them for a while and already the fluffy lining is wearing away and leaving bits of brown on the carpet already worn at the back of the heel part not happy with them at all”

Helpful Report

Posted 1 year ago

Dear June, Thank you for the review and I am sorry to hear this has happened to the pair, we will be more than happy to look into this for you. Please can you kindly contact our Customer Services department via email at info@houseofslippers.co.uk or telephone us on 0116 326 0609 and we will be more than happy to investigate the matter? Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 1 year ago

“order 2 sizes larger as per other reviews. They were the right length for size 9 1/2 (ordered 11) but VERY narrow. Had them in shoe stretchers for 3 days before I could wear them. But, well made and good quality”

Helpful Report

Posted 1 year ago

“Left slipper split first day of wearing.. not impressed..”

Helpful Report

Posted 2 years ago

Dear Michael, Thank you for the review and I am sorry to hear this has happened to your pair, we will be more than happy to look into this for you. Please can you kindly contact our Customer Services department via email at info@houseofslippers.co.uk or via telephone on 0116 326 0609? Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 1 year ago

“I have had to jump through hoops to get my refund. Your WILMA slippers did not fit after I washed them as per instructions . I will not be buying from House of Slippers again due to the poor customer service I experienced . Due to this review House of slippers contacted me & apologised and have sent a pair of IVY slippers - neither side out of pocket at the end of the day”

Helpful Report

Posted 2 years ago

Dear Jill, Thank you for the review, we are sorry to hear about your disappointing experience with us and I would like to sincerely apologise that we have not handled this as well as we could have. We take our customers’ feedback very seriously and always strive to ensure that the quality of service you receive is of top standards. I do appreciate you taking the time to speak with me today and I am pleased I was able to personally assist you to make things right. Please feel free to contact us with any further comments, concerns or suggestions you may have so that we can always make your experience with us a positive one and once again I am truly sorry for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“The slippers them selves are perfect but I ordered a size 5 which is usually my size and they are far to small and my feet hang over them”

Helpful Report

Posted 2 years ago

Dear Kirsty, Thank you for the review and I am sorry to hear this, you are more than welcome to return any unworn item within 30 days of delivery for a refund or exchange. Please can you kindly contact our Customer Services department via Email, Telephone or Whats App and we will be more than happy to talk you through our very easy returns process. Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 2 years ago

“Comfortable except for inside sowing on elastic on left foot caused a sore. Had to trim it down”

Helpful Report

Posted 2 years ago

Dear Martin, Thank you for the review and I am sorry to hear they were not as comfortable as expected. I am however pleased to hear, you found a solution and please do let us know if we can provide any further assistance. Kindest regards, Sonal.

Posted 2 years ago

“Boot slipper bought as a present for friend , ordered size 7 , very hard to get on as gap rather small , hopefully they will “ give “ with wear . Otherwise pleased with slipper ….”

Helpful Report

Posted 2 years ago

Dear Margaret, Thank you for the review and I am sorry the pair did not fit as expected. I can confirm, we have since received the return and this has been refunded for you. Once again, I am sorry for any inconvenience caused and please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 2 years ago

“The slippers are excellent- I think that the Shepherd slippers are the best you can get and they last for ages. Good and courteous customer service when there was a problem with the order. Marian”

Helpful Report

Posted 2 years ago

Dear Marian, Thank you for the review and I can only sincerely apologise that you received an odd pair, we have since issued you with a prepaid returns label to get them back and dispatched the exchange. I do hope you have now received the correct pair and once again I am sorry for the inconvenience caused to you. Please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 2 years ago

“Ordered some slippers for my mum for xmas, delivery was good, product was very nice but they came up too small so had to return, this is when it all fell apart. It is now nearly 4 weeks since i returned the item and i’m still waiting for my refund! I’ve received an email saying they’ve acknowledged my return so really not sure what the issue is?! I’ve contacted them twice now, same excuse each time, we’re busy, please wait a bit longer!”

Helpful Report

Posted 2 years ago

Dear Tracey, Thank you for the review and I am sorry this has taken longer than expected to process. We will always endeavour to process your refund as quickly as possible, in exceptional circumstances, refunds can take slightly longer. I can confirm this has since been processed for you, we do appreciate your patience at this busy time and I am sincerely sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

House Of Slippers is rated 4.7 based on 7,506 reviews