Hot Tubs Hampshire Reviews

5.0 Rating 78 Reviews
100 %
of reviewers recommend Hot Tubs Hampshire
5.0
Based on 78 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Hot Tubs Hampshire Reviews
Hot Tubs Hampshire 5 star review on 27th July 2020
David Carlisle
Hot Tubs Hampshire 5 star review on 27th July 2020
David Carlisle
Hot Tubs Hampshire 5 star review on 27th July 2020
David Carlisle
Hot Tubs Hampshire 5 star review on 27th July 2020
G Kingsmill
Hot Tubs Hampshire 5 star review on 27th July 2020
G Kingsmill
Hot Tubs Hampshire 5 star review on 27th July 2020
G Kingsmill
Hot Tubs Hampshire 5 star review on 27th July 2020
G Kingsmill
30
Anonymous
Anonymous  // 01/01/2019
The service from early discussions to installation was first class and they overcame problems associated with getting the Hot Tub to our chosen location with professionalism.
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Posted 5 years ago
Thank you for your kind words, John. Always here to help if needed.
Posted 3 years ago
From start to finish we have been so impressed with the service we have received. When we visited the showroom for the first time we were given all the information we needed on the spa we were looking at very friendly no high pressure sales which was great. Delivery and installation was painless really nice guys. We had a small problem with a panel on the spa new one ordered straight away and fitted by Jason as soon as it arrived. After sales was great Jason checked all the product levels for us and gave us advice on where we were going wrong. We would highly recommend this company.
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Posted 5 years ago
Dear Dave & Anna, thank you for the lovely review. Always here to help if needed.
Posted 3 years ago
We love our spa. It was installed as promised with no fuss. The whole team from advisors to installers have been great. Can’t thank you all enough.
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Posted 5 years ago
Thank you for your kind words, Gaynor. Always here to help if needed.
Posted 3 years ago
Fantastic friendly professional service, from first visit to the show room,were there was no pressure to purchase. I was able to try out the different hot tubs. To the site visit and the installation all were first class.
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Posted 5 years ago
Very knowledgeable and gave us confidence in our purchase, followed by friendly expert installation and great after care. Thoroughly recommended.
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Posted 5 years ago
Thank you for the lovely review, Colin. If you need anything else, please let us know.
Posted 3 years ago
The team of guys who installed our swim spa were fantastic, friendly, informative and efficient. We are looking forward to many years of swimming in the swim spa and many years association with Hot Tubs Hampshire. Thank you guys
Hot Tubs Hampshire 5 star review on 12th July 2018 Hot Tubs Hampshire 5 star review on 12th July 2018 Hot Tubs Hampshire 5 star review on 12th July 2018 Hot Tubs Hampshire 5 star review on 12th July 2018 Hot Tubs Hampshire 5 star review on 12th July 2018 Hot Tubs Hampshire 5 star review on 12th July 2018 Hot Tubs Hampshire 5 star review on 12th July 2018
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Posted 5 years ago
Dear Mrs Lamport, Thank you very much for your kind words. Any problems at all, please give us a call. Looks fantastic, hope you enjoy! Kind regards, Adam
Posted 5 years ago
Great service from viewing and testing the spas in the showroom, to the phone wuries we had, to the installation, which went perfectly. Everyone at Vita Spas is so helpful and friendly. Thank you for our lovely hot tub!
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Posted 5 years ago
Hi Wendy, thank you for your review. Happy to be of service. Any problems, please let us know.
Posted 5 years ago
Fabulous service from Graham and his family. Very knowledgeable about all the spas - we visited several times and nothing was too much. We chose the Vita Prestige Spa which we will be trying out at home tonight the minute it warms up ! The crane lifting went without a hitch and Jason and Gareth were really lovely guys who set the spa up and explained all about the running and maintenance. I would not hesitate to recommend buying a hot tub from here - there is a lovely choice and we have been assured of full after sales back up as well just in case we can’t get the hang of keeping the water clear
Hot Tubs Hampshire 5 star review on 30th May 2018 Hot Tubs Hampshire 5 star review on 30th May 2018 Hot Tubs Hampshire 5 star review on 30th May 2018
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Posted 5 years ago
Hi Amanda, Thank you for your review. Please do get in touch if you have any problems, always here to help.
Posted 5 years ago
Thank you so much. Extremely helpful and friendly company and staff. Love my hot tub so much.
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Posted 5 years ago
Hello Mark, Thank you for your review. Glad you're enjoying the hot tub. Please let us know if there's anything you need.
Posted 5 years ago
Great service when purchasing. There was no heavy sales techniques like other sellers. Happy to answer any questions and to try the hot tub. After service is also brilliant. We have had to have our tub moved due to moving house and this was no hassle. Really recommend these guys for buying and hot tub after sales. A*****
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Posted 5 years ago
Thanks for that wonderful review Darren.
Posted 5 years ago
The whole purchase and fitting process was easy from start to finish. Great customer service, thank you .
Hot Tubs Hampshire 5 star review on 19th April 2018 Hot Tubs Hampshire 5 star review on 19th April 2018 Hot Tubs Hampshire 5 star review on 19th April 2018
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Posted 6 years ago
Thanks for your review Sally. Glad you're enjoying the service.
Posted 6 years ago
Excellent customer service before, during and after installation. Highly recommend Hot Tubs Hampshire for all their advice and support.
Hot Tubs Hampshire 5 star review on 22nd March 2018 Hot Tubs Hampshire 5 star review on 22nd March 2018 Hot Tubs Hampshire 5 star review on 22nd March 2018 Hot Tubs Hampshire 5 star review on 22nd March 2018 Hot Tubs Hampshire 5 star review on 22nd March 2018
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Posted 6 years ago
Thank you Shirley. And what a fun installation it was! My regards to Terry and the dogs!
Posted 6 years ago
See the video here: https://www.facebook.com/HotTubsHampshire/videos/2058513474386235/
Posted 6 years ago
We chose to buy our hot tub from Hot Tubs Hampshire because the staff know what they are talking about. Graham and Adam were great from the first visit. When we decided to make the purchase, the price on the tub was what we paid and there was no going back and forth to a manager to secure the best deal. This was actually quite refreshing! There is a good range on show and it was great to talk through the benefits of each with those who know. The staff knew an electrician to install the necessary supply for a good price. Delivery was arranged and the tub was delivered with a small crane. There was no issue getting it into place. Jason was great and spent a lot of time with us getting it set up. There was one very small leak initially with one of the pipes but this was very quickly sorted by Jason and the after sales care has been fantastic. They are always on hand for any information or advice. They also stock a huge range of products for the spa. All in all, we cannot recommend Hot Tubs Hampshire enough.
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Posted 6 years ago
Thank you for taking the time to write this great review. Very much appreciated.
Posted 6 years ago
We could not be happier with our Vita Envie Spa from Hot Tubs Hampshire. Graham was helpful and informative at the initial purchase and at the site meeting. The delivery by Gareth and Chris was fantastic, manoeuvring it over a wall and into position with millimetre accuracy. Gareth’s introduction to operations and maintenance was really well presented and helpful. Everyone has gone above and beyond to make this a very enjoyable acquisition. The spa itself? Words fail me on how to describe how good it is. You just have to get one yourself to really understand, but make sure you get it from Hot Tubs Hampshire if you want to end up as happy as we are. Sue and Trevor Clark
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Posted 2 years ago
Dear Trevor, thank you for this wonderful review. So happy you are enjoying the service and the hot tub. Please let us know if there's anything we can do.
Posted 2 years ago
An excellent buying and installation experience from Graham and his helpful team at Pool Pro. We have been considering buying a hot tub for some time but had given up after many confusing sales pitches, but Graham made us feel much more confident in our choice explaining the logic in his advice and giving us time to consider our options. The installation team were outstanding working through poring rain to get our tub ready and now having used the tub a few times on winters nights we are delighted. Well Done and thank you Pool Pro.
Hot Tubs Hampshire 5 star review on 13th February 2020 Hot Tubs Hampshire 5 star review on 13th February 2020 Hot Tubs Hampshire 5 star review on 13th February 2020 Hot Tubs Hampshire 5 star review on 13th February 2020
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Posted 4 years ago
Thank you for the lovely review. Glad you enjoyed the service, always here to help if needed.
Posted 3 years ago
The Easiest Purchase I Have Ever Made! Many thanks to the fantastic and thorough support from everyone at Hot Tubs Hampshire. Graham, Gareth and all of the team have been amazing from the first time I walked in the show room right through to delivery. And continue to support me at the drop of a hat. There was no pushy sales spiel or buy it now / today tactics, they even recommended that I look at other hot tubs from elsewhere before I made a decision which I did do. Having looked at multiple ranges of hot tubs across Hampshire and the world, I can honestly say that the Vita Range are jam packed with features, build quality, and enjoyment! They’re by far the best on the market for cost coupled with benefits and features. Gareth and his team were more than accommodating on the day of installation, punctual, helpful, tidy and thorough in showing me the operation and use of the spa. Also I must thank you and mention the free of charge few call outs you have attended since installation, even on the same day and on the weekends in some instances since installation to help me understand the water chemistry and correct the cleaning cycles. Many thanks for everything and we couldn’t be happier with our decision to go with Hot Tubs Hampshire, by far the best addition to our garden which the entire family all enjoy it as do friends. Anyone looking to buy a spa should look no further, 10 out of 10 Hot Tubs Hampshire and 5 Stars to everyone! I look forward to being a customer of yours for the decades to come. Thank you sincerely, Jamie Hill and Family
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Posted 4 years ago
Dear Jamie, thank you very much for the lovely review. Please get in touch if you have any questions or concerns.
Posted 3 years ago
We are delighted with our Prestige Vita Spa, a really good quality product. The customer service from purchase to after sales service has been excellent, and the installers very friendly and helpful.
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Posted 4 years ago
Hello Adrienne, thank you for your review. Glad you're enjoying the hot tub. Please let us know if there's anything you need.
Posted 3 years ago
The service and attention we received was excellent. All staff we dealt with were absolute professionals and we would recommend the product and the team at Hampshire Hot Tubs to anyone. Thank you for your service and for an excellent product
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Posted 5 years ago
Thank you very much for your kind comments, Rebecca. Always here to help if needed.
Posted 3 years ago
Excellent service 10 out of 10 very friendly and infofmative " definatly recomend
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Posted 5 years ago
Thank you for your kind words, John. Always here to help if needed.
Posted 3 years ago
Very efficient installation team. Very helpful and very teassiring to know they are only on the end of the phone. Great. Thank yoy.
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Posted 5 years ago
Thank you, Lisa. Always here to help if needed.
Posted 3 years ago
Hot Tubs Hampshire is rated 5.0 based on 78 reviews